Select Portfolio Servicing, Inc Mortgage Complaint

Select Portfolio Servicing, Inc Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Arizona

Hello, I am in the middle of a loan modification. My loan servicer asked me to send in a cashiers check for $200.00 to cover the cost of the appraisal. The letter states " to send $200.00 within 14 days of this letter ''. The letter was written -/-/2016 I did not receive the letter until just prior to the 14 day period. I contacted the servicer and was told it must be mailed within 14 days not received. I then mailed the certified funds immediately. The loan servicer then cashed the check, kept the funds and denied my appraisal since they did not receive the funds within 14 days, not what the letter said. Now they want me to refile and send another $200.00.