Review and analysis of over 44 complaints against Select Portfolio Servicing, Inc
Select Portfolio Servicing, Inc consumers have reported over 44 official complaints related to Credit decision / Underwriting. Out of the 44 consumer complaints against Select Portfolio Servicing, Inc, 23% were disputed by the consumer (i.e. the consumer was not happy with how Select Portfolio Servicing, Inc responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against Select Portfolio Servicing, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Select Portfolio Servicing, Inc Mortgage credit decision / underwriting January 24, 2017 - This property has been under contract since - -, 2016. Select Portfolio Servicing is the second lien holder. The first lien holder - - has approved the short sell and is granting the second lien holder $6000.00. The first lienholders short sell approval will expire on - -. SPS is dragging the process out and it appears that every 30 days they are asking for the same document over and over again to prolong the process. We have sent the letter of authorization at least four times and they have requested it again yesterday asking to include the listing agent 's name. Any oth... |
Select Portfolio Servicing, Inc Mortgage credit decision / underwriting January 14, 2017 - Chapter - Bankruptcy due to Mortgage Fraud, - - - forced into Ch.- to prevent illegal foreclosure. Ch - paid in full in Texas - - -. BK closed - -. Beginning - -, Trustee ordered the payments be made directly to Select Portfolio Servicing. Every payment was made on time. However, SPS refused to take my account status and reporting out of bankruptcy status and refuses to report my excellent credit history to all - credit bureaus, preventing me from refinancing at a lower interest rate. I was transferred to SPS while in a loan MOD with -, who were the on... |
Select Portfolio Servicing, Inc Mortgage credit decision / underwriting December 9, 2016 - I applied for a loan modification with select portfolio who is my mortgage company.. we were approved for a modification however the amount that we are being charged is outrageous, we currently owe - dollars and the terms of the modification increases the note to - dollars. we contacted the company and were basically told " take it or leave it '' We were led to believe that we applied for a modification to improve our circumstances not worsen them. We were given a timeline of -/-/- to either accept or decline the offer.... |
Select Portfolio Servicing, Inc Mortgage credit decision / underwriting March 17, 2016 - Select Portfolio Processing has been requested to complete a subordination agreement by -. The first request was made around - -. To date, - -, the request has not been completed, after almost 60 days. Additionally, there is no timeline for completion. I was told today that some requests take 6 months. ... |
Select Portfolio Servicing, Inc Mortgage credit decision / underwriting January 21, 2016 - Select Portfolio send me a refund check from my escrow account. I did n't cash the check for over a month but when I did select portfolio cancelled the check. My bank charged me - for a bad check. I called Select Portfolio after a 40 minute run around they said they did cancel the check. They could n't tell me why I was n't notified but stated if I faxed over the document from my bank they would reimburse me the -. That was back in -. When I call they just blow me off and say they are working on it. ... |
Select Portfolio Servicing, Inc Mortgage credit decision / underwriting January 13, 2016 - I began applying for a loan modification with my mortgagor, Select Portfolio Servicing on -/-/2015. I began submitting the documents they requested. I have submitted a hard ship letter, bank statements, lease agreements for the subject property, lease agreements for other properties I own. Each time I submit a requested document, I get a letter stating that they have received the info they requested and once they receive a complete application along with third party approvals they will send it to underwriting. Once I receive these notices I call, then they request some other document. Th... |
Select Portfolio Servicing, Inc Mortgage credit decision / underwriting November 10, 2015 - They have still made it impossible to process paperwork and get new buyers into my property. I want to file a suit with the company and go to court over the finding and I have realtors and title company that will testify and verify what has happened here. I have numbers us recorded phone calls and emails and letters all which have led the buyers to walk because they had to wait so long. ... |
Select Portfolio Servicing, Inc Mortgage credit decision / underwriting October 16, 2015 - -This is my number which has the wrong bank name on it. I was never a customer of - - -, that was my mother 's bank which I was writing about. Select Portfolio Servicing Inc. Account number - is the bank at this moment. My home on their BPO is worth about -. I have a deferred amount of -, - that is supposed to be paid back in 25 years. Which is not what I was told by - on -/-/2014 This deferred amount was to be removed from the mortgage amount. -, who had a suit won against them, sold my mortgage to - who then sold it to Select Portfolio Servicing Inc . Someh... |
Select Portfolio Servicing, Inc Mortgage credit decision / underwriting April 1, 2015 - I applied for the Making Home Affordable program ( 2 % interest rate ) HAMP Tier 1 and/or Tier 2 through my mortgage lender, SPS. For the last few months, I 've been having a difficult time paying my mortgage and been trying my best to stay afloat. My expenses have increased. To make ends meet, I exhausted all my reserves and looked for help from SPS. I want to be evaluated for every loan modification alternative including the HAMP program which is the lowest and most affordable mortgage payment. I also want a decreased interest rate to 2 % through the HAMP program as well as any incentives. S... |
Select Portfolio Servicing, Inc Mortgage credit decision / underwriting March 27, 2015 - Sps has wrongfully taken my home. Naca was informed on - - that my property had no sale date. The sps rep advised this information directly to Naca via a phone call. Sps dropped the ball not advising to myself or Naca that the attorney handling foreclosure advised that the sale date could not be postponed due to timing. Please advise to me why the sale date for the - was moved??? All of this happening why my file was being reviewed with sps as well as mailed notifications that the file was under review with no notification that sale date was not able to be modified sps has the ability... |