Select Portfolio Servicing, Inc Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Select Portfolio Servicing, Inc Mortgage department,

Other mortgage Loan servicing, payments, escrow account Georgia

I am once again filing a complaint for Select Portfolio servicing out of -, Utah. My loan they claim they are servicing has - as the trustee. Select portfolio is also owned by -. - these banks have, as late last year, agreed to settlements due to fraudulant mortgage practices and have agreed to help the borrowers as part of their settlement. I called Select Portfolio to see if my mortgage would be part of the settlement. I have tried for many years to get a fair modification from Select Portfolio. They claim to have no idea about how the settlement would work or if I am a part of it. I have sent documents, as instructed by both - and - -, to find out if the trust my loan is part of will be getting funds from the settlement. In the mean time, although I had talked to Select Portfolio telling them what I had done and that I would not be hearing from either bank for a couple of weeks, they have foreclosed on my house. The sale date is -/-/2016. I believe I should not be foreclosed on while I wait for information on settlements from - banks that select portfolio is heavily involved with and I demand they hold off on the foreclosure process until they know if my loan is part of the settlement from their parent company, - - or from the trustee bank -.

Select Portfolio Servicing, Inc customer in Georgia
Feb 13, 2017

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Select Portfolio Servicing, IncComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/201701020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Select Portfolio Servicing, IncLoan servicing, payments, escrow account0.3%96.5%0.6%1.6%1.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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