Review and analysis of over 269 complaints against Bank of America
Bank of America consumers have reported over 269 official complaints related to Transaction issue. Out of the 269 consumer complaints against Bank of America, 24% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 99% were processed in a timely manner. 20% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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Bank of America Credit card transaction issue March 31, 2017 - Our computer stopped working with a number to call to clean it. We were talked into placing $290.00 on our Bank of America card payable to - and they would clean the scam off of the computer. We contacted Bank of America the next day to not pay the charge as by that time we realized it was a scam. We were told by Bank of America that the charge had not posted yet so it could not be disputed, to call back. We have called a number of times and supplied documentation from a computer repair co. as second opinion that this was a scam. Bank of America has paid the scam co. and can only suggest ... |
Bank of America Credit card transaction issue March 23, 2017 - I got contacted by - initially on -/-/-. They said they would work on - pages of existing website, do much -, get sales, source codes, key words, get ranking and search engine optimization ( SEO ) all that for a fee and $50.00 per month. The representative was very persuasive and said I needed their services in order to my online business be successful and make money. I ended up paying a total of $5000.00 on my BOA credit card. I am disputing my charges because I was told I have 538 days. The charges were done between -/-/- and -/-/-. I would like to dispute all cha... |
Bank of America Credit card transaction issue March 16, 2017 - I have - credit cards with Bank of America, and have a GOOD history of making my payments on time. This month, however, someone was late sending me a check, and the cards were A FEW DAYS past due. On Sunday, -/-/2017, I was away from home and stopped to buy gas. My credit card would n't work. Luckily it took my debit card. This was on a Sunday afternoon. I called my bank as soon as this happened, and was told that because I was A FEW DAYS LATE, they had turned off my credit cards WITHOUT WARNING. What would have happened if I had n't had my debit card with me? I was a good - miles aw... |
Bank of America Credit card transaction issue February 28, 2017 - I received a letter from my bank, Bank of America stating that my transactions ( - charges : - of $4100.00 from - on -/-/2016, a - - of $1900.00 from - on -/-/2016 and a - of $500.00 from - on -/-/2016 ) are currently past the time frame to dispute ( 60 days ). Which after some research I found out that I have up to one year from the date of the statement to dispute using claims and defenses. I was charged by these companies for services that were not provided as described. I am very upset the way they are treating me as a customer and not even g... |
Bank of America Credit card transaction issue February 13, 2017 - Bank of America refused to correct their multiple errors. This is for a Visa card. BoA deducted close to $5000.00 from my checking account and has refused to return it. At the time ( -/-/- ) I spoke with - customer service reps who insisted their mistake was corrected and the money would be returned. I was provided $5.00 at my insistence to cover interest for what could be a couple of days. This withdrawal was due to a customer service error. A few weeks prior I had obtained a balance transfer on this credit card. I changed the automatic payment from pay full statement balance ... |
Bank of America Credit card transaction issue January 18, 2017 - I made a payment to Bank of America from a checking account ( - ) that I am not actively using, thus the account did not have sufficient funds for the payment. I contact BOFA on -/-/17, a day after I made the payment and realized my mistake, and asked them to cancel the transaction. They advised me on the phone at that time that the payment from the - account would be reversed. During the same call I also made a payment over the phone with my new checking account ; that payment was immediately processed. On -/-/17 the initial payment from my - checking account still had n... |
Bank of America Credit card transaction issue January 11, 2017 - I am writing to your agency in hopes that you can assist me to dispute some charges done on my Bank of America card by these fraudulent companies : - and - LLC. I got contacted by these companies by unsolicited telemarketing phone calls. I have paid these companies thousands of dollars for various online business related and have found myself as a victim of a professionally orchestrated - - company that I would like you to dispute the charges is - they promised me to build me a website, do - work, coaching. They said they would do all the marketing required to have a success... |
Bank of America Credit card transaction issue December 21, 2016 - I was talked into setting up an online business by - - - -, and after that I got a charge for - - and I never heard of them. I never authorized any charge by them and I do not have any contracts or emails from them. They charged me $5500.00 and I believe - were the ones who charged my Bank Of America card $5500.00 under - -.... |
Bank of America Credit card transaction issue December 21, 2016 - I went online to - on -/-/2016 and purchased a TV sound bar bundle. Confirmation number -. The order went through ; however, Bank of America denied the charge, then accepted the charge. Since they initially declined the charge, the order with - was cancelled. When I found out, I called back to - who said the item is now out of stock and the offer is no longer available. I had to purchase this item elsewhere and the total loss is $220.00. - has advised the person of wrong doing is Bank of America for cancelling denying the initial transaction. I would like to be made whole an... |
Bank of America Credit card transaction issue December 10, 2016 - 1.This is regarding case number on file # - & -. Bank of America sent - letters dated -/-/2016 and I received today. Per my - above complaint file number, as mentioned per Bank of America and at the same time in these - letters, there was returned payment. I am requesting and demand that Bank of America sent proof from bank that there is returned payment for both amount to confirmed in writing by bank that such returned was on certain date to finalize. I am attaching these - letters for your record that you can investigate Bank of America of such. These will be sent via fax... |
Bank of America Credit card transaction issue December 8, 2016 - An ATM teller assist machine was unable to complete my transaction and was unable to return the $2000.00 cash payment to a credit card I was making. I have gotten incorrect information from employee after employee from the phone number provided on the ticket that was printed from the machine. Customer service does n't know what they are doing and ca n't help me, they transfer me over and over and over. It seems the actual people in the branch are more helpful. It has only been two days but I have lost some much time over this issue trying to get a status update, which didnt happened today wa... |
Bank of America Credit card transaction issue December 7, 2016 - I made a $210.00 dollar payment to my credit card in - BOA didnt include as a Payment and I was charged a 30 day late ( no notification ). I was n't notified, nor was there any indication that my payment did n't go through. I am also signed up for paperless billing ( have been since it 's been available ). Since that did n't go through, my past due wasnt applied and now they have dinged me for a - 30 day late. The only way I have found out was with a call. When I tried to resolve the issue Customer Support was extremely rude and wouldnt let me speak with a manager since " he wont tell ... |
Bank of America Credit card transaction issue November 29, 2016 - I am re filing my complaint, previously complaint # -. Bank of America $3000.00 charge on -/-/2016. I feel that my bank did not investigate properly, because I did send them a letter explaining my situation, before the due date, all the facts and a copy of the email that I sent to the company on -/-/- requesting my refund, just 3 months after the charges, which they did not respond, just like all the phone calls that they ignored, I tried to get the money back directly from the merchant, but I am unable to reach them. I have been following the process but even my bank that is suppo... |
Bank of America Credit card transaction issue November 17, 2016 - This complaint is for abusive credit card dispute practices by Bank Of America. I purchased a trailer from All Seasons RV in the early summer which included a -. Please examine the uploaded correspondence sent by me to B of A for the full story, which is based on misrepresentation of the -. Misrepresentation of product is a valid basis for dispute for -, and B of A claims they are bound to follow - rules, yet they do n't. I filed a dispute for the $550.00 charged to me for the - for misrepresentation of the product. I had given the salesperson my age, height and weight and e... |
Bank of America Credit card transaction issue November 17, 2016 - Credit Card company paid disputed charges without my consent.... |
Bank of America Credit card transaction issue November 15, 2016 - I was contacted by an unsolicited telemarketing phone call, sometime in - by a company called -. They offered me a profitable at home business, they would submit my keywords to increase my overall ranking. I paid them $4300.00 and I signed up with them. Within a few days -, the technician, contacted me with some keywords and also asked if I had keywords I wanted used which I gave some suggestions. In - I was again contacted and - wanted to start my social media and a - video. I paid them $2500.00 on my Bank of America business card, this is one of the charges that I would... |
Bank of America Credit card transaction issue November 13, 2016 - I have been a Bank of America customer since - and never had an outstanding balance in my - credit card. On - -, - I took advantage of a promotion of a 0 % cash advance. I paid $600.00 fee for a $15000.00 cash advance payable in - - at 0 % interest. In my following statement on - -, - I was charged $44.00 for interest, even though I had paid in full for my purchases. When I called the bank, I was told that my payment was applied to the cash advance balance and not my purchases, thus the interest on my purchases .... This to me is clearly a scam or misleadi... |
Bank of America Credit card transaction issue November 10, 2016 - My intent was to purchase tickets for around $50.00, in an instant my card was charged $ - without my knowledge or authorization. I contacted the merchant immediately indicating it was an error. They refused to help me and bc it was a time-sensitive issue, i issued a stop payment on the amount. I was assured that it would not process. I found out later that it went through bc the merchant pushed it through by changing their name. I then filed a chargeback and was denied. I did not authorize this purchase, did not receive the goods that were sold and believe that i should be able to retain... |
Bank of America Credit card transaction issue November 7, 2016 - I believe that I have been taken for a ride in an online business scam. When attempting to report this I have been directed to your website and I am hoping that with your assistance I can dispute charges that were paid to companies for what I now believe is an online scam. I do n't think it is fair that I can not dispute charges over 60 days old and I have been advised that this 60 day limit is not applicable since these charges are not billing errors. Earlier this year and throughout this year I have paid a several companies for various products and services that have either not been delivere... |
Bank of America Credit card transaction issue November 6, 2016 - I recently paid - of my maximum credit card balance through Bank of America posted to my account on -/-/-. The funds were directly deposited from my " - Bank account '' through an electronic ACH transaction. According to " Regulation CC '' set forth by Federal reserve under the " Expedited funds availability act '' of -. - Funds should have been available on the " same day '' of the transaction. I attempted a credit card transaction on -/-/-, - business days later & the card was declined. Upon contacting BOA on the issue I was " continuously '' lied to about th... |
Bank of America Credit card transaction issue November 1, 2016 - I am reaching out to your organization in hopes that you can assist or at least help me to see that my complaint is acknowledged. I have paid several companies thousands of dollars for various online business opportunities and have found myself as a victim of a professionally orchestrated scam.I would like you to investigate the following charges on my Bank of America card : - - $2200.00 on -/-/2016, - - $3500.00 on -/-/2016, - -,- charges of $2500.00 on -/-/2016 and -/-/2016. I got contacted by these companies by unsolicited telemarketing pho... |
Bank of America Credit card transaction issue October 30, 2016 - For me, there was a single order at -, but at Bank of America there are multiple transactions posted on -, -, and -. - charged me multiple times in very odd amounts that do n't even match individual product prices. There were - items ordered. A desk, a console, and - bookcases. The desk arrived damaged ( crushed on a corner ), was returned, and replaced. The replacement arrived damaged ( crushed on a corner again and a large scratch ). The console table arrived damaged ( with a large scratch and ). When the - bookcases arrived, but I refused to received them and they we... |
Bank of America Credit card transaction issue October 19, 2016 - I have - credit card accounts with Bank of America : - is for both my wife and myself and - which is my individual card. On - -, 2016 I contacted BoA to make payments for my accounts. I spoke with - -. I auhtorized bank debit for $670.00 for account ending in - from my account at -. When discussing account ending in - I had a credit balance of $500.00, which I also asked - - to CREDIT my bank account at -. The reference for these transactions was -. On - -, I noticed my - bank account had been debited for the $670.00 but had no credit f... |
Bank of America Credit card transaction issue October 19, 2016 - I have been denied the ability to dispute a charge on my Bank of America credit card.I received a denial letter, that said I was not able to dispute the charge, The charge I am requesting assistance in disputing was made on -/-/2015, to a company called - - - in the amount of $6600.00. I have recently come to the conclusion that I have been victimized by an online business scam. I have been told that I am unable to dispute charges over 60 days old, however, I understand that the 60-day time frame for disputes does not apply in my situation as this is not a billing error and I ... |
Bank of America Credit card transaction issue October 19, 2016 - my wife and her friend traveled to -, i obtained a bank of america travel rewards visa card with no international fees, i called the bank befour travel date informed of our travel plans so that i would not have any isues. sure enough first purchase the card is declined and being in a high end luxury fir store we are surounded by security cause they think its a stolen card??!! 5 phone calls to bank of america later and 5 humiliating trips bak to store nothing!!!!! so now my wife has no creditcard and limited cash!!!!!!... |
Bank of America Credit card transaction issue October 18, 2016 - I am beyond frustrated in the manner of which I have been denied the ability to dispute a charge on my Bank of America credit card.I received a denial letter, that said I was not able to dispute the charge, The charge I am requesting assistance in disputing was made on - - 2014, to a company called - in the amount of $1500.00. I have recently come to the conclusion that I have been victimized by an online business scam I have paid this company the total of $3000.00 of which was done in - separate credit cards, which the other credit card company refunded me the charge, so I do ... |
Bank of America Credit card transaction issue September 27, 2016 - I have a credit card with Bank of America that I use to shop for at - -, and I usually make the payment to the credit card through the ATM machine that they have at the branch that I always go to which is located at -, MI -. On - -, when I send my sister to make a cash deposit at the ATM, sometimes the ATM returns cash saying certain bills were not accepted, so she ended up cancelling the whole transaction, when she got in the car to the count the cash to make sure it was the same amount she started with, we found out we were $690.00 short. The next day we went to the branc... |
Bank of America Credit card transaction issue September 20, 2016 - I made a charge with my Bank of America credit card on -/-/16 to - ( - - - - ) for the amount of $810.00 for - car payments on my daughters auto loan. On -/-/16 I learned via - and my daughter that to date the money had not been sent to -. To date this has been triple confirmed with - including at their corporate level. I have spent over 20 hours on the phone with Bank of America since Tuesday -/-/16 trying to resolve this and have been practically brought to tears by - of transfers, holds and complete lack of tracking my missing payment. I bel... |
Bank of America Credit card transaction issue August 27, 2016 - I purchased a sectional couch, and the sales representative encouraged me to also purchase the ottoman that comes with the set. The sales representative was given the measurements of the space where the sectional would reside, and the sales rep determined that the ottoman would fit in with the sectional. As it turned the sectional was far too narrow to have the ottoman fit between both sides of the sectional. I tried to work with the furniture store, who it turns out is a highly unethical merchant. I spent a great deal of time with the credit card company, whose initial representative advised ... |
Bank of America Credit card transaction issue August 10, 2016 - on - -, I called the pay by phone line for my Bank of America AAA credit card to make a payment. I made a payment of the last statement balance of -. this amount was debited from my checking account twice, on the same day, Monday - -, - when - - notified me on - -, I called Bank of America and requested a refund. I was told it would take - five business days. on - -, the money was still not in, so I took a loan to cover my mortgage and stop the $35.00 fees charged daily. of course I followed up with a call to bank of America. I called again to ban... |
Bank of America Credit card transaction issue August 10, 2016 - I set up autopay with Bank of America a few months ago. When I go to their website I see the terms that i set up : Pay in full on the due date. For the -/-/- cycle I paid directly through my bank because there was no notation on the bill that the autopayment was established. As of today I should have current charges not yet billed totally -. This bill has not been rendered and there is no balance on the bill. The bill will be rendered on or about - -, and the due day would be - - or thereabouts. HOWEVER, the bank decided to debit a minimum payment of - even though there ... |
Bank of America Credit card transaction issue August 9, 2016 - On - - of this year I had gone online to buy a plane ticket. In order for me to get the maximum discount of $100.00 dollars the company, Spirit Airlines, said that I would have to apply for a credit card through Bank of America. I went through the procedure, but lo and behold, after I had gotten the ticket, the discount was n't applied. I contacted the airlines and told them that they did n't add the additional discount and they told me that that was too bad, and then I told them if that 's the case then I am canceling my flight order. They told me that was n't possible, and I said if ... |
Bank of America Credit card transaction issue August 8, 2016 - - / bank of america Issued a check to my loan with - without my authority and will not recover it from the loan. Many many calls and hours on the phone with no results... |
Bank of America Credit card transaction issue July 26, 2016 - The bank of america applied my lump-sum payment to the lowest interested balance rather than paying the highest one. Is n't that a law that credit card co. has to pay highest interest first? I had - balances that the promotional rate will be ending at same date on -/-/2016 On -/-/2016, I paid $4000.00 toward ( I thought, ) soon will go up to 15.24 % ( balance $4000.00 ) But BA applied it to the another balance that would go up to 7.49 % ( balance was $5100.00 ) * And the balance of 15.24 % of $4.00 ( - 2016 ) was increased to - ( - 2016 ). $5.00 more without ... |
Bank of America Credit card transaction issue July 24, 2016 - We used autopay to pay off our statement balance with FIA Card Services, a - - - card. However, the payment was returned ( never applied to the account and never debited from the checking account ), and we were charged a return payment fee. There was no late payment because we had already submitted the minimum payment due. We called on - -, 2016 to make the payment in full again and to get reimbursed for the return payment fee ( the fee was eventually reimbursed ). We submitted a payment over the phone on - -, 2016 to the credit card through FIA Card Services. The new paym... |
Bank of America Credit card transaction issue July 23, 2016 - CFPB Complaint Number : - Bank of America failed to remove the incorrect info from -. They did delete the info from - BOA inaction has halted a transaction with - - -, -, WI. BOA rep promised a letter from - by - -, 2016, to clear account. No letter has arrived. Desired resolution : BOA will promptly clear incorrect Equifax report.... |
Bank of America Credit card transaction issue July 10, 2016 - On - -, I completed a - transaction with my credit card knowing that the pound to dollar exchange rate fell to - after the - vote. The transaction was executed by University - on the - and posted by Bank of America on the -. Bank of America charged me $7100.00 for the transaction which translates to an exchange rate of -. The difference in rates led to me being overcharged $330.00 on the transaction. Even if you use the exchange rate on the - ( posting date ) the difference is even higher. My credit card with B of A has a provision of no forex fees so the diff... |
Bank of America Credit card transaction issue July 8, 2016 - On - -, -, I spoke with - - - regarding my complaint. During our conversation, we discussed that I contacted us by telephone on - -, -, to open a billing dispute claim for the transaction in the amount of $41000.00 from - training that posted on - -, -. At that time, I informed us that I will not attended the - and I want to cancelled the entire amount of the transaction on - -, -. The Company said that, on - -, -, they offered me a 10 % discount and as of today, I am still waiting for the refund and the additional refund for the -... |
Bank of America Credit card transaction issue June 19, 2016 - I have over - financial entries on my credit report with no late or missed payments with any lenders or CC 's except for Bank of America ( BoA ), not one for 7 years! BoA has a practice of rejecting auto pays even though on their web site it shows that the payments have been made- they really have not. I finally took a snap shot of it as it shows payments being made through bill pay ( ebill ) as if the amount was paid. This has been a history with them for years dating back to 2008, this is the only negative report I have as far back as my report goes with no other negative entries except f... |
Bank of America Credit card transaction issue June 18, 2016 - -/-/2016 On -/-/2016 - - returned dispute form to bank of America disputing $150.00. - - 's bank of America mastercard - - - - failed to dispute $150.00 charge from - -/-/2016 which was returned to - via - - because punch did not work. Resolution is immediate permanent credit of $150.00 from bank of America. - - -/-/2016 Collapse transaction for Transaction date : - - - MA Transaction date : -/-/2016 Card type : Mastercard Transaction type : Purchases Merchant description : STATIONARY, OFFICE SUPPLIES, PRINT... |
Bank of America Credit card transaction issue June 18, 2016 - Bank of America misled us into believing we were paying off our credit-card balance, when we set up our recurring payments through direct-bank payments. Their recurring-payment screen that sets up these payments has - options : " minimum amount due, '' " amount due as shown on the e-Bill, '' and " statement balance as shown on the e-Bill. '' We selected " amount due '' thinking this would pay the amount that we owe. Instead, they informed us that " amount due '' means " minimum amount due '' with the addition of past charges. This is not stated in their recurring payment screen nor in the e... |
Bank of America Credit card transaction issue June 7, 2016 - In general, I believe that credit card treatment of foreign exchange transactions is an area full of undisclosed charges and unfair treatment of consumers. I would ask CFPB to examine this area. The proximate cause of my complaint is an instance with my BankAmericard where I was charged a foreign exchange fee of 3 % on a transaction denominated in US $ - with a value of $980.00. Under Bankamericard terms, they charge the fee whether the transaction is in foreign currency OR in US $ processed outside of the US. My complaint is that this is a rather obscure fee that has no connection to any b... |
Bank of America Credit card transaction issue May 11, 2016 - On my - credit card statement from - - -, I had a balance due of $7700.00. I paid this balance in full on - -. On - -, without any notice or warning to me, - - - withdrew an additional $7700.00 from my personal checking account. I asked them to refund the money and their initial response to me was that they would issue a refund in 5 -7 days. I contacted them today, as the seven days were up, and they said it could be another seven days before a decision is made to refund me my money. They said this was because the refund was over $7500.00. I told them thi... |
Bank of America Credit card transaction issue May 9, 2016 - I asked for a return on a mistaken payment. I called customer service every day the following week ( Tuesday - Friday, also Sunday and the following Monday ) to Bank of America to inquire about the said return. I got different answers about when to expect the return. Some reps told me 2-5 business days 1 rep told me 7-10 business days. - wanted to help me, other than tell me to wait and call back if it still has not been returned. After the given period of 2-5 business days I called and the rep said she would escalate it, trace where the money is and credit me - . When i checked 2 days l... |
Bank of America Credit card transaction issue May 7, 2016 - I paid off my credit card in full -/-/2016. -/-/- my payment I submitted was more then I wanted to pay on the card that had a little balance ( since I had just paid it off ). I was unable to cancel or edit the payment. Bank of America informed me I should contact my bank to place a stop payment on that particular payment and that it would charge me a return fee but I could call back and have it refunded. When I called to get this refunded everyone told me it was not doable because it was a legitimate charge even though they told me this could be done. In - 2016 I had a scheduled paym... |
Bank of America Credit card transaction issue April 27, 2016 - On - -, 2016 I made a payment of $2400.00 to Bank of America for my AAA Visa card not realizing that I was signed up for auto pay, so on - -, 2016 the auto payment of $2400.00 was posted again. I received a statement from Bank of America showing that I had a credit of $1300.00 ( copy enclosed ). ( in the mean time AAA switch banks and as of - -, no longer have a credit card with Bank of America ) so I called Bank of America on - -, and asked that the credit amount be transferred back to my bank account, I was told that it would take 3 to 5 days for it to post. On ... |
Bank of America Credit card transaction issue April 23, 2016 - I did not recognize a credit card charge and disputed the charge. I received a letter informing me that the charge is valid, without additional detail on who the merchant was. I still do not recognize the vendor and still do not know what this charge was for. The charge is only $5.00 but if this is because a hacker is siphoning off a few dollars off of everyone, then it still deserves to be investigated. ... |
Bank of America Credit card transaction issue April 22, 2016 - On -/-/- I entered an - at -. - - -, - - So -, - - - MG, - to withdraw a cash advance to pay my rent as I am working and traveling overseas. Bank of America has been notified of my travel since - -. On -/-/- I attempted to receive a cash advance from said - - in the amount of - ( - ) -. On the first attempt, the ATM in question told me the transaction could not be performed at that time. I then tried on a second ATM machine, incorrectly put in my PIN and then cancelled the transaction. On the third attempt, I was able to rece... |
Bank of America Credit card transaction issue April 11, 2016 - * I bought an - - ticket which showed me total ticket price of - * I paid this payment by one of my bank of america credit card ending with - - Now the bank of america shows a Foreign transaction fee of -. Complain : I am in USA physically, open the website in usa, bought ticket while I was in USA, - - site does not state that the transaction will take place out side USA, bank of america does not say that this site will be considered a foreign transaction, then why I am being charged. Bank of america should clearly state me on each charge that this would be extra fee o... |
Bank of America Credit card transaction issue March 29, 2016 - I purchased a product from - in the amount of $750.00 on -/-/2015. The product came highly suspiciously, all the logos had stickers covering the product. Some of the products did not work. I then contacted the company for them to send out replacements. They said they would but first I had to provide evidence the product was not functional. They only made available an email address to send a video. Email is limited to - attachment and I complained to the merchant. They ignored me so I initiated a credit card dispute. Bank of America was completely not a neutral party. First, they clai... |
Bank of America Credit card transaction issue March 15, 2016 - In 2014 I received several unsolicited phone calls and got sucked in to the " work from home/online business scam ''. I paid several companies enormous fees and specifically paid these related companies : - and - - a combined total of $19000.00. I have attempted resolve my complaints directly with them and have been completely ignored. After learning my rights as a consumer, I know that these transactions can be disputed but based on the transaction dates I was informed that they are too old to dispute. ... |
Bank of America Credit card transaction issue March 11, 2016 - I wanted to make a purchase that was more than my credit limit. I contacted the company and was told that I should pay the amount of the purchase to them in advance, then they would approve the over-limit purchase. I sent an EFT that was credited to my account. When I tried to make the purchase, the charge was declined and FIA Card Services told me there was no way to approve a purchase over my credit limit. I asked them to send the money back. So far they have not done so. They are keeping my money ( $50000.00 ) under false pretenses. ... |
Bank of America Credit card transaction issue January 23, 2016 - BofA card. Booked flight 0n-/- online. Recieved call from BofA fraud to check charge. Confirmed all of my info. Was told everything checked out. Recieved itinerary from airline. Checked card balance on -. Balance was short airline charge. I called BofA to find out why and I was told they declined the charge. My credit rating is excellent, and I carry a very low balance ( balance was $300.00 dollars at time of booking. Credit limit of $8000.00. ) But they approved the charge from the internet booking company for $12.00. I then needed to rebook my trip, and the cheapest flights we... |
Bank of America Credit card transaction issue December 22, 2015 - I gave my credit card number to a contractor to be used as a security deposit for services that we booked an appointment for. The contractor ended up using the credit card to charge us for their services and over-charged me for their services. I filed a complaint with Bank of America and requested the disputed amount of the charges be declined and allow me and the contractor to work out the dispute directly. Bank of America initially declined to dispute the charges on my behalf, then after receiving a letter that I wrote them regarding the issue, re-considered and offered to refund the full am... |
Bank of America Credit card transaction issue December 4, 2015 - I have ( - ) 0 % with ( - ) different date that they mixed up and now send statements with the ( new one ) due on -/-/-. Should be -/-/-. They are telling me their ability to correct this is not possible because they have a problem with their ( system ). They only tell me this on the ( phone ) and will not send me a letter acknowledging their error. They do not print the amount next to the promotional offer ID on their statements. ALL OTHER CREDIT CARD COMPANIES DO. ... |
Bank of America Credit card transaction issue November 29, 2015 - I am writing to file a complaint against Bank of America Credit card for refusing to reverse the charges I incurred for purchase of a defective item I made on - for the amount of $320.00 from an E-bay seller penandbeyound '' ( see attachment page - ). The purchase was made towards - - - - fountain pens. I had originally complained to BofA after sending back - item ( $210.00 ) as it was DEFECTIVE ( the inner mechanism does not work ) not broken '' as the seller claims, and wanted the seller to refund me the $210.00 only. This - item was sent back by - USPS certif... |
Bank of America Credit card transaction issue November 23, 2015 - I added a new checking account to my payment options. This checking account had enough money in the account the pay my credit card balance, in full. The new checking account was confirmed that is was active but the payment that I made on the credit card was taken from another bank account. This bank account did not have the money to make the payment, in full, on my credit card. Due to the money not being there BoA attempted to withdraw the payment, and a $35.00 Insufficient Fund was added to my account. This amount was then " added back '' to the account, only to be removed a few days later,... |
Bank of America Credit card transaction issue November 15, 2015 - The merchant -/ - - charge $3400.00, $ - monthly and $9500.00 to - different credit cards of Bank of America ( accounts ending numbers - and - ) I presented disputes regarding all this charges because this merchant is a fraud and have not fulfill the contract stating verbal promises and emails that are n't true. I send different letters to Bank of America explaining with documents and emails that sustained my claim. Bank of America credited $9500.00 and I closed the account. Nevertheless, Bank of America refused to credit the charge of $3400.00 and this merchant is... |
Bank of America Credit card transaction issue November 2, 2015 - On - -, 2015 I had a water heater installed for $850.00. The plumber charged this amount with a hand held credit card processor to my Bank of America Visa. A couple of weeks later, I was online checking the activity on that credit card and saw the water heater entry was not on it. I called the plumber and he resent the charge thinking the first entry did not go through. When I received my credit card statement in the mail, the $850.00 water heater charge was on it twice ; one transaction dated on - -, 2015 and posted - -, the second transaction dated - -, 2015 and p... |
Bank of America Credit card transaction issue October 10, 2015 - On - -, 2015, I was charged - at a - Gas Station located at - - - -, - -, CA -. The following is a brief summary of the incident. While I was pumping gas, the station attendant, -, came outside and told me that there was some kind of mix-up with the payment for my gas. Although I had already swiped my credit card at the pump, - told me that another customer had mistakenly paid for $50.00 at the pump that I was using. He then told me that I needed to pay inside. Believing his story, I went inside the store and approved a charge of $50.00 to my credit c... |