Bank of America Credit Card Complaint

Transaction issue

Bank of America Credit card department,

Transaction issue Iowa

I was contacted by an unsolicited telemarketing phone call, sometime in - by a company called -. They offered me a profitable at home business, they would submit my keywords to increase my overall ranking. I paid them $4300.00 and I signed up with them. Within a few days -, the technician, contacted me with some keywords and also asked if I had keywords I wanted used which I gave some suggestions. In - I was again contacted and - wanted to start my social media and a - video. I paid them $2500.00 on my Bank of America business card, this is one of the charges that I would like your help to dispute. They contacted me the next day saying that if they could optimize more pages it would help me and this was another $1600.00 on the same card this is the other charge I would like to dispute, I also paid them. Then in - - was going to design a new website. Needless to say I paid them an extra $ -.In a couple of weeks I was not happy with what I had received from the company and started disputes with my credit card companies to try and get my money back. - contacted me and threatened me saying that they would be starting litigations against me since according to her they had provided with the services they said they would. The next week I agreed to drop the disputes because I did n't want my company to get a bad mark but I was definitely not happy with their services. They have n't done anything since then and I believe they have been stringing me along and they have never had any intentions of actually selling me a legitimate and profitable business. I am out of -, every time they would call me they would ask for more money, stating in order to my business succeed you need this extra service, and I got nothing other than credit card debts, and I need your help to try to recover my money.

Bank of America customer in Iowa
Nov 15, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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