Bank of America Credit card department,
I have ( - ) 0 % with ( - ) different date that they mixed up and now send statements with the ( new one ) due on -/-/-. Should be -/-/-. They are telling me their ability to correct this is not possible because they have a problem with their ( system ). They only tell me this on the ( phone ) and will not send me a letter acknowledging their error. They do not print the amount next to the promotional offer ID on their statements. ALL OTHER CREDIT CARD COMPANIES DO.
Bank of America customer in Florida
Dec 04, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
In progress
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.bankofamerica.com/ |
| Phone | (704) 386-5681 |
| Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
| Bank of America | |
| Bank of America |
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