Bank of America Credit card department,
I went online to - on -/-/2016 and purchased a TV sound bar bundle. Confirmation number -. The order went through ; however, Bank of America denied the charge, then accepted the charge. Since they initially declined the charge, the order with - was cancelled. When I found out, I called back to - who said the item is now out of stock and the offer is no longer available. I had to purchase this item elsewhere and the total loss is $220.00. - has advised the person of wrong doing is Bank of America for cancelling denying the initial transaction. I would like to be made whole and Bank of America has declined a valid charge. Loss : difference in pricing $50.00, - Cash $150.00 ( for making purchase ), - rewards $50.00.
Bank of America customer in California
Dec 21, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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