Bank of America Credit card department,
On - -, I completed a - transaction with my credit card knowing that the pound to dollar exchange rate fell to - after the - vote. The transaction was executed by University - on the - and posted by Bank of America on the -. Bank of America charged me $7100.00 for the transaction which translates to an exchange rate of -. The difference in rates led to me being overcharged $330.00 on the transaction. Even if you use the exchange rate on the - ( posting date ) the difference is even higher. My credit card with B of A has a provision of no forex fees so the difference is not a fee ( I have done these before ). I was over charged at least $330.00 on a single transaction. I have attached documentation to support. Thank you, - -, - - -
Bank of America customer in New York
Jul 10, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |