Bank of America Credit Card Complaint

Transaction issue

Bank of America Credit card department,

Transaction issue Florida

On - -, -, I spoke with - - - regarding my complaint. During our conversation, we discussed that I contacted us by telephone on - -, -, to open a billing dispute claim for the transaction in the amount of $41000.00 from - training that posted on - -, -. At that time, I informed us that I will not attended the - and I want to cancelled the entire amount of the transaction on - -, -. The Company said that, on - -, -, they offered me a 10 % discount and as of today, I am still waiting for the refund and the additional refund for the - over transactions - for $990.00 and $1900.00 still not showing on my account yet a total refund of $40000.00. Every time I contact them they told me the refund was send and I just think they just liar to me and they will never refund me my money.

Bank of America customer in Florida
Jul 08, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Consumer disputes how Bank of America handled their complaint

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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