Review and analysis of over 86 complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 86 official complaints related to Making/receiving payments, sending money. Out of the 86 consumer complaints against Wells Fargo & Company, 12% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 78% were processed in a timely manner. 12% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Wells Fargo & Company Bank account or service making/receiving payments, sending money April 13, 2017 - On -/-/2017 I requested Wells Fargo Bank to pay my Water/Sewer Bill to " - '' using their 'Bill Pay Service ' from my checking account. The - payments sent on -/-/2017 [ $30.00 and $170.00 ] went to the wrong - address. The payments were not credited my account with/by -. - required me to send payment again and I did. I filled a complaint with Wells Fargo and they refused to cancel the payment. They replied " our research has confirmed that this payment with no error on our part. '' I believe they had a duty to determine the depositor of these - checks was the Payee S... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money April 3, 2017 - I signed up for this website called -. It 's a website that helps young college students, like myself, find a sugar daddy. I signed up in hopes of someone being able to help pay for living, food, gas, rent and anything school related ( books, tuition, etc ). Unfortunately, during my search for a sugar daddy, I came across people who seemed like legitimate sugar daddies, but in the end played me like a fool. They would deposit these checks into my account after giving them my details, a foolish move on my part. I would contemplate giving them my bank details, so I created a new account in ... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money March 11, 2017 - I opened a business bank account and later I decided to open a merchant account. I was n't informed that the bank decided to open a merchant services account. this included a 36 month credit card machine lease, # 2 included gift cards and credit card machine. I DID not ask for merchant services. I even got my business name changed and also my name was changed five ( 5 ) times. Two people were on a business billing statement. They even sold my fruadulant accounts off... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money March 8, 2017 - On - while paying bills via the online bill pay service connected to my Wells Fargo checking account I in advertently paid - $2000.00 instead of $220.00. I went to the bank the next morning at - am when they opened to rectify the situation. They told me it was too late - just call -. On - -, I received a call and an email from - to let me know that they returned the entire sum to my checking account. My checking account has still nit been credited with the funds and the banks response - every day is " we can see that the money has been returned but we ca n't tell you w... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money March 7, 2017 - Wells Fargo has been incredibly deceptive and intentionally confusing. To summarize, they have mailed me two letters confirming a so-called late payment was removed, and also verbally confirmed over the phone recently that it was removed ( listen to the call to hear the deception! ). It has not been removed, which is certainly deceptive and clearly unfair practices. The letters they mailed noting that it would not be reported reference the account ending in -. -My Wells Fargo account number CHANGED after -/-/-, due to a LOST CARD to the account ending in -. -The late payment r... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money March 6, 2017 - My car was repossessed. The bank still reports this after the statue of limitations... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 28, 2017 - Wells Fargo refuses to send me loan statements to an account for which I am the legal payer. Wells Fargo also refuses to grant me online access to the account. Bank continues to send damaging reports to the credit bureaus regarding this account and refuses my request to remove the damaging reports. I am unable to manage the account accitvities without statements or access to the account. All of the above listed events amounts to the bank acting in bad faith. This is my second complaint issued thru this agency against Wells Fargo for the same issue. I am asking for direct intervention from CFPB... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 22, 2017 - My wellsfargo card was lost and/or stolen. I reported, and received a new card. Before, my card was lost or stolen, my boyfriend and I had previosly purchased some items with -. On -/-/-, two payments were made to -. However, I did not provide my new card number to -. On -/-/-, - charged my new bank card - seperate charge amounts. They informed me that I called and told them my new card number on -/-/- at -.However, I did not provide them this information. When I called Wells Fargo to dispute these charges, they denied me the dispute. They stated th... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 16, 2017 - I purchased security for my computer in -/-/- from a company named -. They did not provide security, they actually put spyware on my computer. On -/-/-, I received a phone call from said company, the person stated that - had bought their company and was no longer going to provide security. I was asked if I wanted a refund. I said yes. I was then a victim of their fraud/scam. Somehow they we able to get into all of my accounts with Wells Fargo, transferred money from all my accounts making it look as though they refunded my money. They told me they made a mistake and refunded me... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 15, 2017 - I have an ongoing claim with Wells Fargo since the end of -. I was told after a week that I would be contacted by Wells Fargo for the next step. 5 business days pass and nothing. I get some calls from some representatives that claims will eventually call me, but still nothing. I contact customer service and after getting jerked around for an hour, they tell me that I have to wait a total of ten business days, not five. 10 business days pass and I still have not received any calls. I would try calling again, but every time I try to call, I can never get anywhere. This is the second time I 'v... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 12, 2017 - I Opened a bank account at Wells Fargo on -/-/2016. My father and I set up online transfer through Wells Fargo 's SurePay. We used the online transfers so that I was able to pay some of my father 's bills for him. -/-/- and -/-/- my father began to show signs of mental instability. -/-/- my father was going to be homeless and I set aside - dollars aside for housing for him ( -/-/2016 ). My father did not want any money set aside for housing and instead wanted to be homeless. The - dollars was returned to my father in the form of a cashiers check dated -/-/2016. In th... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 8, 2017 - I took out a home project loan via a credit card at Wells Fargo, my normal banking institution. This was about 4 and a half years ago. It was a zero interest card as long as I made monthly payments and was not late. Well with three payments left, I get a new card in the mail and my old account showed as cancelled online. I called and they said that the automatic bill pay service was not active like it was on the old account, so I had to make a manual payment to avoid late fees and cancellation of my promotional interest rate. I did that, and then they proceed to take the original payment out a... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 3, 2017 - Wells Fargo Bank ( WFB ). I scheduled my mortgage payment like I do every month. I find today that two mortgage payments have been debited to my checking account and an additional one ( for 3 total ) is pending. I only authorized one payment from online bill pay at WFB from my checking account. I keep my balance at checking balance at WFB at - dollar over my mortgage amount of $1100.00. When I talked to the banking side of WFB they said one came from bill pay and one from an auto-pay on the mortgage side. WFB bank side transfers me to WFB mortgage side. WFB mortgage claims one payment was... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money February 1, 2017 - In -/-/-, I bought a car and got an equity loan from Wachovia bank. In -/-/- I purchased a - and got a home equity loan from Wachovia bank At that time they took the balance from the equity loan and put it on the home equity loan. I signed a contract at Wachovia to close my equity acct. I got married in -/-/-, and my last name changed at the same time for all my loans and documents. Even though I signed the paperwork to close the equity loan, Wachovia never closed it and never contacted me about it. This gave " someone '' the opportunity to take money from my acct. When I no... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money January 27, 2017 - Wells Fargo negotiated a payroll check after 7 months and it had a stop payment initiated on the check. stop payment expired at 6 months and no red flag in their system to catch this check while it was being cashed. they charged me $31.00 for the stop payment and allowed the $960.00 check to be cashed. They take no responsibility as a institution to protect their customer or consumer.... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money January 27, 2017 - i had a - account with Wells Fargo thru my employer, - that i was not able to transfer until i turned - or until i had not been with the employer for 5 years. Upon turning - on -/-/-2017, i called and aske to have the funds rolled over to my bank, -.I asked to have the funds wired directly but they told me they could not do that and i had to wait for a check.I reluctantly agreed. The funds were to be sent directly to my bank.I got a letter at my home on the - saying the funds were sent.When nothing was received at my bank by the -, my bank and i conference called We... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money January 26, 2017 - In -, I bought a car and got an equity loan from Wells Fargo. In - of - I purchased a mobile home and got a home equity loan from Wells Fargo. At that time they took the balance from the equity loan and put it on the home equity loan. I signed a contract at Wells Fargo to close my equity acct. I got married in - of -, and my last name changed at the same time for all my loans and documents. Even though I signed the paperwork to close the equity loan, Wells Fargo never closed it and never contacted me about it. This gave " someone '' the opportunity to take money my that acct. Wh... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money January 24, 2017 - Wells Fargo Financial National Bank owes me a refund for overpayment on a pay-off for a - - - Account they serviced. The payment was made by a - check and I was told the refund could be sent to my - account. Payment was sent on - -, 2016 ; I called Wells on - - and I was told my a customer service representative that I have to wait until the check clears ( I saw in the online system that my balance was - and the amount of the refund due. I called again on - -, and I was told that I had to wait 15 days for the check to fully clear and a refund would be issued... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money January 23, 2017 - On - -, 2016 at - a Treasurer of the - - - of -, MA received an email requesting the wiring of $3600.00. The email looked like it came from the - President due to the return email address matching that of the - President and the signature in the text. The email was actually a fraudulent email and the - President had not sent it. Believing the funds were needed for a - project, the Board Member went ahead and wired the money to a - - - with an account held at Wells Fargo Bank, - - -, -, MS - at - on - -. Several hours after t... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money January 21, 2017 - I have a checking and visa account with WellsFargo. My payment to the visa account is an auto payment for $400.00 a month sent out on the due date of the - of each month. Due to the bank being closed on a holiday, rather than the bank pulling out the monies prior to the date, they assed me a $27.00 late fee. I complaind and it was returned. I contacted them to fix it so no late payment is ever assessed moving forward and they wont. I 've tried to do it on my own in the past and ended up messing up my payment schedule. I 'm banking with them and they will not fix it as I have requested.... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money December 23, 2016 - - separate Wells Fargo Banks in -, Texas refused to cash a check written on a Wells Fargo account and I have an account at Wells Fargo since 1996. The - at Wells Fargo Bank located at - refused to cash this check from -, - which was written from their WF account to me and I have a history of depositing and cashing those checks. I also had available funds in my - account to cover said check. I strongly feel this is fraudulent on the bank 's part. The - stated that he could not verify the funds but I know for a fact that the check had already posted as " verified '' from ... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money December 22, 2016 - Filed a claim with my bank for an unauthorized purchase and they filed the claim as a ATM withdraw why? No clue! And yet they denied my claim and took the money from me. I know 110 % I did not make this purchase. It 's Wells Fargo and they will not provide me with any proof of documentation about it. Ca n't even get ahold of there claims department. They are stealing money from me and lots of other people and I want to blast this all over the place. They take my money right befor - so now I ca n't buy anybody gifts and they do n't care. Everyone says I am about to be out for -. Please he... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money December 16, 2016 - I was charged a $10.00 late payment fee by a merchant for a late payment delivered by Wells Fargo 's online bill pay service. Wells Fargo says the fee is my responsibility. Yet the Bank controls the entire process : The Bank chooses how and when to deliver payments. The Bank controls the online bill pay screen that shows how long it takes them to deliver a payment. The bank failed to realize there was a Banking - when means no mail delivery.... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money December 6, 2016 - I made a payment to my - credit card account that is managed by Wells Fargo. I used their automated telephone payment service and paid $75.00. Wells Fargo debited $770.00 as opposed to the payment amount of $75.00 which I normally pay. I called Wells Fargo this morning when it showed up on my bank account, depleting my funds, and they informed me I would have to wait 30 days to get the $700.00 overcharge back into my bank account. I told them it was going to make me broke and they offered no quicker of a solution.... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money November 29, 2016 - I made a student loan payment on time, received confirmation, but Wells Fargo says I did not pay for that date, even though I did, and the payment confirmation shows so. I sent proof to - - at the executive office over a week ago. But thus far, I have not heard back from - -, despite several emails and phone calls. Would you be so kind and find out why their own payment confirmations dont seem to be sufficient to proof that a payment for the due date shown was made. Thank you, - -... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money November 21, 2016 - On -/-/-, 2008 I bought from - - -, - - silver dollar, graded - for -. This quality coin is worth about $370000.00. This seller, - - from Florida promised me, that this coin is not " enhanced '' ( cleaned, polished, dipped, heated etc ) any way and is really graded -, graded by a numismatic company. I asked him for guarantee 30 days money back if this coin will be over-graded. He has agreed. On -/-/2008 I sent him wire transfer from my Wells Fargo account for $3200.00. After few days I received this coin and unfortunately, its quality has high ... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money November 19, 2016 - I was signed up for the Wells Fargo Identity Theft Protection Plan on - -, 2010 and I do n't ever remember signing up for this service. I am charged $15.00 a month and it dates back over the past 6 years. I went into a Bank and the woman was rude and would n't help me or let me talk to a banker when I asked and when I called the number the man would not help me figure out how I was signed up for the service.... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money November 14, 2016 - A Wells Fargo line of credit was approved and unauthorized funds transferred to a creditor ( See attachments A-E and letter from - concerning resolution ).... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money November 9, 2016 - An unauthorized line of credit was opened up without my consent. Someone has been using the line of credit, and also set up a monthly automatic payment from my Wells Fargo Checking account into the Wells Fargo line of credit. I have filed a fraud claim with Wells Fargo, but they have denied my claim. There were - large deposits made into my checking account, and then transferred to the line of credit. The deposit slip was signed, but it is not my signature. Wells Fargo has copies of my signature, which doe snot match the - signatures on the deposit slip. Wells Fargo insists that I made t... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money November 2, 2016 - Update to complaint number - appears to be a duplicate of a complaint we already have on file for you under number -. I filed complaints regarding Wells Fargo Surepay service. In the latest letter from Wells, again refusing to refund my funds to me, they included their account disclosures. Under Section 14 " Responsibility for Errors '' there is a clause that indicates they will make 'all reasonable efforts to reverse or delete such instructions '. It goes on to say that the user accepts all responsibility for losses resulting from those errors. I do n't think that Wells has acted in g... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money October 21, 2016 - I tried to make a purchase on -/-/- from a specific website. The website is - based so my account was immediately blocked. The transaction timed out and did not go through from the website. I did n't receive a receipt or confirmation so I went online to my bank account to check and saw this : Pending Transactions Note : Debit card transaction amounts may change ( Learn More ) -/-/2016 PURCHASE - - $88.00 The funds are in pending status. I called Wells Fargo Claims -/-/- and spoke with a rep who said that there was nothing he can do about releasing the funds because it is... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money October 20, 2016 - wells fargo had open another account with out me knowing, as a result i try 'd paying a credit card account and was navigated away to an account that did n't reconized and did n't pay my credit card .so i went to the bank and found extra charges ( fee 's ) and desputed them my son call the bank because i have a - and - veteran i always need help with my finances and balancing my encome i had electric turn off becuase i forgotton to pay even then the money was in my account i did n't know to use it and had them remove it just to fine out it was placed back again 4 months later i cancel th... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money October 17, 2016 - 1. I am making payments on my mortgage every 2 weeks before the payment is due and the bank is not reducing the principal until the second payment is reached. 2. I contacted the bank and they say they do not apply partial payments, however the payment is being paid before the due date 3. I spoke with - - says I do n't have to pay that way if I do n't like it... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money October 4, 2016 - I refinanced my mortgage with - - - through - - services via a CASH OUT refinance, and in the process paid off my Vehicle, a credit card, and lastly my WELLS FARGO INSTALLMENT LOAN .... In the process, there was an overpayment to WELLS FARGO of $ - of which I immediately notified wells fargo who had informed me a check would be issued and would arrive in no less than 7 business days ... At this point, it has been 45+ business days, multiple calls, multiple hours spent on hold, multiple research requests, multiple notices that they never actually sent my money back to me, and ... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money October 3, 2016 - This is additional information about case # - cfpb emailed me that it has received a response from Wells Fargo National Financial Bank. If so I have been unable to read WFNFB 's response on your website. Nor can I get through to you by phone. WFNFB has never responded to me concerning my complaint except by - meaningless letter. It has never provided me with a telephone number or an email address so that we can communicate. It is the most secretive, unresponsive organization that I have ever encountered. I have also filed a complaint with the - asking that no late fees ever be charged... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money October 2, 2016 - Wellsfargo bank in Nj has token $200.00 dollars from my account in - and - of- they also has taken $20.00 dollars from my on today - -. I have reported them several times to there Corporate office in Nc. This is fraud and I had enough I do n't work hard for there employees to steal my money. My names is - -... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money September 30, 2016 - On - - 2016 a double payment has been made on my personal loan by mistake, I made a payment from my saving account to my personal loan and an ACH was processed ; I could n't afford to process both and I called the bank to requested a refund of - of the - payments. As a result of my request the bank processed multiple unauthorized transactions moving money back and forth from my saving account and my personal loan. After a few days I checked my online banking and a big red flag showed on the screen indicating a 41 days past due payment due of more than - - dollars, and this la... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money September 29, 2016 - I set up an Account with WellsFargo in 2008. I made a settlement to pay off - account. Today I received a call saying I have another account that needs to be paid off. Again they made another settlement. I just want to be sure that I 'm not just giving wellsfargo money after reading about all the fake accounts.... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money September 28, 2016 - Hello, the bank failed to honor a properly funded payment, by the time I realized this I was late on my payment about 20 days, I had to pay late fees and my credit standing with the creditor was affected. The bank now claims that I put a stop payment on the transaction as the reason for not paying it. I have never put a stop payment on anything in over 30 years. I have asked the bank to provide clarification letters for my creditor and my credit file and they refuse. In the last few months I have had several irregularities which never happened in the previous 30 years of the account, somebody ... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money September 26, 2016 - I wrote a check for $270.00, but WellsFargo gave the payee $470.00, taking $200.00 extra from my account and additing $35.00 fee. The extra $200.00 was set a side by me for gas and food the rest of the week. WellsFargo said they ca n't do anything for 10 business days until they " investigate '', there 's nothing to investigate!!! The check clearly shows $270.00, WellsFargo said it was their mistake, but maybe the payee made the mistake of the extra $200.00??? How is my account protected, no numbers or letter were altered on the check.... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money September 25, 2016 - Wellsfargo refuses to discharge it 's debt to the legal owner of that debt. Because they refuse to recognize the legal holder of that debt as the legal holder of that debt. I have a check given to me by my employer cut on wellsfargo paper properly filled out, even tho I have multiple forms of state ID even an armed guards license even tho my employer even called ahead and told em I was coming. I have no reason or want to own a credit card or debit card I refuse to have any direct business with any bank, I have no reason or want to travel outside of this country I do not need a passport. An... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money September 23, 2016 - Wells Fargo ( WF ) has about - customers. US adult cell phone usage is about - %. Therefore, about - WF customers do n't own or use a cell phone. Yet, WF has just instituted a security policy that prevents those - customers from accessing their funds in its SurePay payment system. WF customers are required to obtain an " advanced access code '' in order to send money via Surepay, to friends, family, or businesses. The only way to get a code is to request and receive a text message on a cell phone. There is no other way to get a code. This new measure was put in place with n... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money September 23, 2016 - Wire transfer done on - ' 2016 coming from an - customer, was deposited into the wrong account number and for the last 3 weeks I 've been dealing at different levels with Wells Fargo Bank and nobody seems to know where the money is or when it will be returned to the sender for initiating another transfer.... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money September 23, 2016 - I believe WellsFargo has opened an account on my behalf without my autherization. I have copies of all transaction since 2013 and do n't like what I seen. WellsFargo has too many transactions that says " save as you go transfer debit to and as low as $2.00 & high as $12.00. I never authorized it and never signed anything, this is fragulant action and want to be protected and want my hard earned money back.... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money September 22, 2016 - I currently bank with wells fargo. I pay my bills through online banking bill pay. I pay my bills on time, all the time. About a year ago - sent me a paper bill that was huge!! I called them and they told me that I had not paid my bills for over 3 months, they were ready to shut off my electricity. I said NO, I did pay my bills and I have proof. I faxed her the Wells Fargo online history of payments. The gal at - looked into it and said that my payments went to some other account and that they would try to straighten it out. I thought it was a - problem. Then she told me that my acc... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money September 20, 2016 - Hello, This email is in reference to the fraud department at Wells Fargo Bank committing fraud. I transferred $4700.00 in funds from my WF savings to my WF checking account online with Wells Fargo on -/-/2016, which made my balance a total of $4700.00. I received word from WF asking if I made this transfer of funds. I confirmed the transfer was legitimate and I in fact made the transfer. I then wrote a check in the amount of $3800.00. When the check came through my checking account I received word from Wells Fargo Fraud Dept that there was a check that came through and asked if I wrote... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money September 13, 2016 - For several months I received an Email monthly stating that my Bill Pay account at Wells Fargo Bank.had been debited. I have no accounts of any kind with any Wells Fargo branch. Could this have been one of the fake accounts recently discoevred? Copy of one of the Email follows. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - From : -- To : -- Sent : -/-/2016 - Eastern Daylight Time Subj : Wells Fargo Bill Pay : Payment ( s ) Sent Wells Fargo wellsfargo.com Bill Pay payment was sent We have sent the f... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money September 12, 2016 - I recently paid off balance in my personal line of credit. My checking account was immediately debited. But as of two business days later, the credit to the loan account was still not posted. - accounts are on books of Wells Fargo. When I inquired, I was told it takes up to 3 days to post the payment. Remember : these are book transactions. After several frustrating attempts to get a simple answer, I am appealing to the CFPB. If it takes 3 days for whatever reason but loan account is credited on backvalued basis to date payment made, then I am not charged extra interest. I can not get a str... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money September 9, 2016 - We wrote a check for our rent in the amount of $1400.00. When it finally went through, Wells Fargo had changed the amount to $1700.00, sending the account into overdraft. We have spent over four hours on the phone over two days trying to get them to rectify the error as overdraft fees accumulate. They refuse to allow us to send them proof of the mistaken amount ( a scan of the check provided by our leasing office ), or reverse the error so that my wife 's account can be positive again. In addition, they keep insisting she needs to call them again the next day or wait for their call, which ... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money September 7, 2016 - I had a Wellsfargo representative set up automatic payment on my checking account for my Wellsfargo automobile loan. I was told that the automatic payment was going to start -/-/16. I went up to the Wellsfargo on - on -/-/16 withdrew $200.00 to pay my automobile loan and was told by the teller that I did not have to pay because the money was scheduled to come out automatically. I then get a phone call from Wellsfargo beginning of - that my payment was past due. So on -/-/16 I went up to the bank and withdrew $240.00 and paid my past due balance and at the time I was... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money August 24, 2016 - My business wrote a check to our wholesaler - - on -/-/16 for $44000.00. The check took a while to clear, and because of the - - holiday we thought it just got hung up. On -/-/16, the check was cashed but not by the intended payee. We called - and they confirmed they did n't receive check number - for $44000.00. We immediately called - to let them know of this. We were told to have - fill out an affidavit claiming they did n't receive the check. The check was cashed in a Wells Fargo bank account number -, - Illinois box number -. It 's been over... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money August 23, 2016 - I set up recurring automatic payments for a credit card and line of credit account with Wells Fargo Bank, but their system did not register this and two months later, I received a call my account was in collections for failure to pay. On the same day I set up the recurring payments with this bank, I set up recurring payments with - other banks I have accounts with, and those have processed successfully.... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money August 14, 2016 - My wife and I have had an account with Wells Fargo ( formerly Wachovia ) for about 28 years. I deposited $11000.00 into the account. Well Fargo froze the account " in case the money is -. '' About this time, my wife wrote - checks, # - for $1500.00 and # - for $2.00 to a contractor. The contractor tried to cash the checks and his bank said that they were not being honored by Wells Fargo. Unfortunately, the contractor asked my wife for - more checks for the same amount and she complied ( numbers - and - ). I called Wells Fargo and asked why they did n't honor the firs... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money August 11, 2016 - I had an account with Wells Fargo that I paid on time every month with out any late payments. They reported a late payment on my account and although the account has since been closed they are continuing to report the late pay on my account and negatively impacting my credit score and my ability to get the best interest rates on credit. I paid the final payment with a check clearly dated on -/-/2012 as the payment was due on -.... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money August 6, 2016 - On - - I performed a mobile deposit of a $500.00 money order into my Wells Fargo account. The money order was - legit and not fraudulent, but for some reason Wells Fargo considered it fake and a few days later issued a return on the $500.00 money order deposit. I thought that was unusual because, as I said before, I knew the money order was real and I had the receipt the prove it. In fact, after Wells Fargo denied the deposit of the $500.00 money order, I was forced to deposit it into another checking account at another institution and I faced no issue whatsoever. After a few ... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money July 26, 2016 - After paying our car loan with Well fargo Dealer Service - CA for the month of - - we receive a call that stated that our payment was still outstanding because they had applied some insurance to our auto loan. We explained to the representative that we have always carried ins with - - without lapses. She state it was a easy fix and for us to call the insurance company to have them send over proof of insurance which we did the same day and call back the next day to be sure it was taken care of. The rep assure us that all the charges would be remove. and because this was an error ... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money July 19, 2016 - A bill payment that was initiated through Wells Fargo Bank 's online website was delayed beyond the " 1 - 5 business days '' quoted ( and posted in writing ) online. Consequently, the payee received the bill payment late. The excessive delay created late fee ( s ) and interest charge ( s ) for the payee. As such, I requested that Wells Fargo Bank contact the payee and provide a - - translator, so that the payee could fully understand the conversation. A manager in the Bill Payment department of Wells Fargo Bank refused to provide this - Translator. Further, one of the employees in the... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money July 18, 2016 - I signed up for Wells Fargo Merchant Services to add credit card acceptance to my -. I was not informed that there would be a significant monthly charge for the service ( $30.00 ) and I was not informed that there would be a very large termination fee for the service ( $500.00 ). These fees are extraordinary in my experience with credit card processing services. I have terminated the account.... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money July 8, 2016 - A fraudulent transaction, in the amount of $42000.00 was authorized for payment from a savings account at Wells Fargo Bank. The " pending '' transaction description detail " - - - - - - - '' was noticed after logging into mobile banking on the morning of - -. At the same time it was also discovered that - other transactions posted as ( 1 ) - - - - - - - ( 2 ) - - - - - - - and ( 3 ) - - - - - - - were posted on - -. These transactions were not authorized by the account holder. I contacted Wel... |
Wells Fargo & Company Bank account or service making/receiving payments, sending money July 6, 2016 - I am a Wells Fargo bank customer for the last 16 years. On - - 2016 I used the SurePay program to send money to my - - - - -, in the amount of $400.00. According to the website ( - ) an email is sent to the recipient, they confirm the bank account and then the money is sent to this person. I did this but - never received an email. Apparently since we had do this 2 years previously the money went straight to a previous joint account she had and was no longer on this account. ( It was a joint account with - 's ex-husband - ) Again no email or text was sent to -... |