Resources for resolving common issues with Santander Consumer USA products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Santander Consumer USA and work to get a response. After your complaint is forwarded, Santander Consumer USA has 15 days to respond to you and the CFPB. Santander Consumer USA is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
Santander Consumer USA Consumer Loan managing the loan or lease December 17, 2015 - My name is - - and I current, y have a major issue with the Credit Reporting being done by Santander USA. I currently opened met loan with them in -. Since then myself and my husband have only had - ( - ) late payment being reported as of -. At that time I truly was n't 100 % sure it should have been reported because I truly paid it on the -, which would be 30 days not 31 days. Now that I have disputed that late reporting, for - there now stating they have found more. Since, they want the best thing for my interest the are not going to add the additional payments. My di... |
Santander Consumer USA Consumer Loan problems when you are unable to pay December 16, 2015 - - -, 2015 around - ET someone rings the door bell. My wife, - -, turns on the porch light and asked our son ( who is - years old ) to put the dogs up ( we have - - pound - and a - -. We live on - acres in the county and rely upon them to secure our home and property. A " Beware of Dog '' sign is prominently displayed visible from the street along with a " No Trespassing '' sign. People know to call us before they come to our home so the dogs can be put up ). After the dogs were put up, my wife walked to the door and opened the door, keeping the full-length g... |
Santander Consumer USA Consumer Loan taking out the loan or lease December 15, 2015 - I have a high interest auto loan from Santander Consumer. I had a couple financial issues but have recovered and have been making payments some twice per month to keep current. In the interim, I am also working on fixing credit. When looking over my reports, I noticed a charge off on this very account that I am making payments on, they refuse to take this off my account and say they will not do it even when the entire balance is paid. Is this seriously legal? PLEASE HELP! ... |
Santander Consumer USA Consumer Loan shopping for a loan or lease December 14, 2015 - I currently have a loan with Santanders Credit Consumer. I took out this loan is - 2015 from -. I have been making all my payments on time. I have actually been paying off more on the loan than the minimum payments. Santanders had been reporting the status of my loan to all - credit bureaus since I opened the account. When - stopped using Santander as a finance company for their business, Santanders stopped reporting to all - of the credit agencies. I have called customer service numerous times and they keep telling me that they report to all the credit bureaus on the - of ev... |
Santander Consumer USA Consumer Loan problems when you are unable to pay December 14, 2015 - Co signed a loan for an individual in - customer then defaulted and the car was auctioned then I settled in - with this company Santander for - and they have not applied the - to the account and now I am being harassed and the account is reflecting on my credit. This original debtor is deceased as of - - and I have sent them the proof of the payments I have made to them. The deceased individual estate should have taken care of all debts what can I do? ... |
Santander Consumer USA Consumer Loan managing the loan or lease December 14, 2015 - I am utterly discussed on how my account is being handled - we have an auto loan and recently had a collision. My insurance who I pay issued the repair check in the name of my husband and Santander. I called and spoke with - who told me where to mail the check and to include either the estimate or the letter from the insurance company that the check was issued based off an estimate and they would endorse the check and mail it back to us. I called to check on the status of the check and was told they did not receive it yet but they would not be returning the check either. I was told that is ... |
Santander Consumer USA Consumer Loan managing the loan or lease December 11, 2015 - Santander consumer is over charging interest on there car loans, sending out payment statements of principal and interest charged and the adjusting interest charge and princial at a later date. This is manipulative and theft of payments made towards a car. I filed a written complaint in - 2015, called the customer service line to discuss the situation and now they are saying the never recieved it after i filed a complaint with texas - and texas attorney general in - area. ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease December 10, 2015 - I have a vehicle that I am leasing through Chrysler Capital. I have had my car since - 2013 and have been making automatic payments for 24 months without issue. On - -, as what happens on the - of every month, my bank account was drafted by " Chrysler Capital Payment '' for my payment of $370.00. It then posted to my account on the -. I travel for work so I have all of my reoccurring bills set up to auto draft. Since I saw it drafted I did n't think anything of it again. This past weekend I checked my - - and I had a statement from Chrysler. Imagine my shock when I open... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease December 8, 2015 - I bought a vehicle and the Santander Consumer usa is the leasing bank. I had several financial isssues and the vehicle was repoed, i paid - in debt. But the day the vehicle was repoed they cause several damages to the door bumpers and the permanent damaged the battery. Till this day nothing has been done they aledge never recieved the papers but they did. I sent all papers numerous times and my vehicle continue to be damaged.also now the vehicle is facing reposation and nobody has helped me. I want to file a small claims suit but due to my budget i cant. Please help me im a veteran witha fa... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease December 8, 2015 - I purchased a vehicle from - - - on - -, 2015. My vehicle was financed with Santander consumer. Upon signing my contract an extended warranty was purchased for $2000.00 dollars. Two days later I was rear ended. A total loss. On - -, 2015 I asked that the warranty be cancelled with -. This company has given me the run around since signing the cancellation request form. On - -, 2015 I called Santander consumer to see if my warranty was cancelled so that my remaining balance of $85.00 is paid in full. - has paid thier half in the amount of $11000.00. Santand... |
Santander Consumer USA Consumer Loan managing the loan or lease December 5, 2015 - If you are thinking about financing a vehicle. Run when you hear this name. SANTANDER! They are PREDATORY LENDERS! Look what they have done to my credit. They falsified - out of - over 30 day lates on my report to insure I could not get any other financing from any other lenders once I paid them off and hurt my chances of buying a home in the future. They want to insure they will be the only lender to once again lend me money so they can rip me off once again for the next 60 months! I am uploading - of my - - credit reports on Santander Consumer USA. The first is my credit repor... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease December 3, 2015 - I entered into a written contract with - - who then sold it to Santander consumer usa. In the contract is states on the back that, " Oral agreements or commitments to loan money, extend credit or to forbear from enforcing repayment of debt including promises to extend or renew such debt are not ENFORCEABLE. To protect you ( borrower ( s ) ) and us ( creditor ) from misunderstanding or disappointment, any agreements we reach covering such matters are contained in this writing, which is the complete and exclusive statement of the agreement between us, E-CEPT as we may later agree in writin... |
Santander Consumer USA Consumer Loan problems when you are unable to pay problems when you are unable to pay December 3, 2015 - Santander consumer has been ripping me off!!!! I have been sending payments for months and my loan is still at the same amount it was when I first got the loan. And I 'm getting extra charges for literally nothing ... |
Santander Consumer USA Consumer Loan problems when you are unable to pay problems when you are unable to pay November 25, 2015 - Hello, I had a loan with RoadLoans in -/-/-, repoed in -/-/-. RoadLoans was bought by Santander in -/-/-. I filed bankruptcy - discharged in -/-/-. Case # -. RoadLoans and Santander is part of my filing. RoadLoans and Santander take turns appearing in my credit reports as late payments. I have called them. I sent a certified letter telling them to stop and comply with a federal order. I am applying for a FHA ( possible USDA ) loan. I have to write a letter explaining my late payments with my student loan and bankruptcy. Apparently RoadLoans/Santander appeared agai... |
Santander Consumer USA Consumer Loan shopping for a loan or lease shopping for a loan or lease November 24, 2015 - Santander Fianancial is guilty of continuing to report fraudulent information on my credit file. I have repeatedly asked them to provide me with the documentation that they used to open this fraudulet account. I have yet to receive anything from them but lies and excuses. They are very rude and unprofessional. They refuse to remove this information in spite of the fact that I have sent them copies of my Identity Theft Application and the police report several times. Please do sometthing about these people who brashly and defiantly abuse victims of ID theft. Please help ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 23, 2015 - I had a car loan with Santander Consumer USA. After paying for many years we requested the company repossess the vehicle. This was -/-/-. At a later date we received a -/-/- - adding $5100.00 to our -/-/- income due to the amount of the loan adjusted off. Last month I received a -/-/- - for the SAME LOAN adding an additional $4400.00 to my -/-/- income for the SAME REASON FOR THE SAME LOAN. I do n't think I should be charged twice for the same loan charge/write off!!!! ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 23, 2015 - We bought a -/-/- Honda Ridgeline - in Arizona. - - financed our vehicle through Sentander Consumer USA -. Sentander, never mailed us any financial paperwork, with our account number, or their company name, prior to our first payment being due. When they did contact us, we immediately sent the payment through - - Bank Bill Pay. Sentander then accredited our first payment to our account. We then scheduled our -/-/- payment through - - Bank Bill Pay, Which they claimed that they did not receive, and they called us to complain. So we faxed the information they ... |
Santander Consumer USA Consumer Loan problems when you are unable to pay problems when you are unable to pay November 23, 2015 - I had an auto loan with Santander. I was unable to continue the - a monthfor the car, after three years, I voluntarily surrendered the vehicle in 2012. Santander has now placed a negative report on my credit saying I owe - ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 21, 2015 - Hello, I am trying to report a violation of the fair credit reporting act perpetrated by Santander consumer usa. They have received a payment as of -/-/15 yet are continuing to report my account as delinquent. I spoke to a customer service manger - - whose explanation was that because this was an insurance payment it goes towards paying my balance and is n't considered a monthly payment but all my payments since - have been insurance payments and my account has not been reported delinquent because it is n't delinquent. They have received payments well over the amount due. This i... |
Santander Consumer USA Consumer Loan problems when you are unable to pay problems when you are unable to pay November 21, 2015 - In - 2015 I contacted Santander Consumer to review my vehicle loan account and describe my temporary financial hardship. Santander told me that they would defer my - and - payments until the end of the loan, and that my next payment would be due on - -, 2015. However, this morning ( - -, 2015 ) they repossessed my vehicle without warning, leaving me unable to work to generate any income. ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 20, 2015 - i took out a simple interest auto loan at 25 % ish. i have paid over $20000.00 in interest and less than $3000.00 in principle since -/-/2010. i was hit hard by the economy, and did get behind. I had a couple deferments. When Icalled to ask what my pay off was just to get an idea I was floored that I still owe today what I financed -/-/2010. This feels criminal, and the DOJ file suit and sought damanges against Santander for their practices with Military Members. There has to be something I can do. I have my payment history. If upon your review you say it is legit then I will accept ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 19, 2015 - On the contract that was signed it has a annual percentage rate of -, amount financed of $18000.00, 72 monthly payments at $510.00 each, and total finance charges of $18000.00. Upon trying to do an amorization schedule I discovered that the annual percentage rate being charged was not - but was actually -. ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 18, 2015 - i called them on - - 2015 and said i need to do a voluntary surrender of my vehical. so they started typing on their computer.. they then said i need you to do a recording i said no i dont need to do a recording to do your surender. I said why? i just told you thats what i wanted to do. so i hung up.. they called since then since today 224 times.. and i have talk to them.. now they are harrasing me every time. my last phone call was well its your loan, you need to pay it. thats what i was told. i said do you ever look at the notes yes i do ... so you want to surrender the vehicle? i said... |
Santander Consumer USA Consumer Loan problems when you are unable to pay problems when you are unable to pay November 17, 2015 - I am a co-borrower on a car loan though Santander USA. I have had this loan for 2 years and recently lost my job. The car was repossessed in - of 2015. I did not receive any information regarding the repo, and had to call to get the information on where the car was taken to. One day after the repo it was transferred to the auction house. My property was removed from the vehicle and I had to pay $75.00 to get that, then I had to pay another $150.00 to get the car back. On top of these fees, Santander charged me another $300.00 for repo fees. Upon finding out about the repossession, I m... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 16, 2015 - I have asked Chrysler capital/santander consumer for a copy of my contract lease with them for a copy of the list of fees that I will be charged and the payment history in which they have received from me! Send Chrysler capital refuses to send me any information regarding my payment history and extra fees they have been charging me and a copy of my contract lease with them! Particularly a gentleman named - keeps lying saying that they 've sent the information I 've been waiting for months I have n't gotten - document or anything else can you please help me get a contract copy and my paym... |
Santander Consumer USA Consumer Loan shopping for a loan or lease shopping for a loan or lease November 15, 2015 - SANTANDER CONSUMER USA MADE A HARD INQUIRE ON MY CREDIT REPORT WITHOUT MY CONSENT ... |
Santander Consumer USA Debt collection disclosure verification of debt not given enough info to verify debt November 15, 2015 - - is currently collecting a debt for - different original creditors. Santander Consumer USA acquired the loan ( via assignment ) on -/-/- ( see attached ) and - - acquired the loan ( via assignment ) on -/-/- ( see attached ). The original creditor was - who acquired the loan on -/-/- when I purchased a - - at - - - in -, North Carolina ( see attached ). Neither Santander Consumer USA nor - - is the original creditor as claimed by - - ( see attached ). On -/-/-, I asked -., for full and complete verification ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 14, 2015 - My complaint is against a finance company called Santandar Consumer US. This company has placed a 30 day deliquency mark on my credit file in error and refuses to remove it. -/-/- I was unable to make my monthly car payment so I rolled it over to the next month. My payment was made on the due date of the following month to ensure it would not be 30 days behind. -/-/- my spouse and I decided to purchase our first home. When our credit was pulled there were no deliquencies reported and everything was great. About 3 weeks before settling on our new home ( -/-/- ), our mortgage comp... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 13, 2015 - I had a car loan with Santander Consumer USA. I made a payment of $450.00 while in the process of trading that vehicle for a new vehicle. My last statement had a " estimate payoff '' of $18000.00, however that week, the dealership payoff amount was $18000.00 not including the amount I had just paid. I proceeded with the trade financed by - -. I was told by the dealership the difference from the payment I made would be refunded to me. Since then I contacted Santander USA after receiving a payoff statement. They could not tell anything because the account was closed. ... |
Santander Consumer USA Consumer Loan taking out the loan or lease taking out the loan or lease November 12, 2015 - There was a recall on this car and the car is return back to the company.- - - ; Manufacturer imageVehicles Affected : Approximately - model-year - - - - equipped with the - engineThe Problem : The plastic engine cover may become dislodged and, if it comes into contact with exhaust components, pose a fire risk. The problem was discovered during an investigation by the automaker following - incidents in - ; in each instance the vehicle had been driven extensively on unpaved or uneven surfaces, - - Automobiles stated. - said is aware of - minor injury... |
Santander Consumer USA Consumer Loan taking out the loan or lease taking out the loan or lease November 10, 2015 - On -/-/- my son went to - and traded in his - - -, and was financed a - - -, they over charged him and his interest rate was 25 %. I thought that was way too high and illegal. His car note is $430.00 monthly. He ca n't get out of this car because everyone is telling him he is upside down, now this is why I am contacting you because of the issues we are having with this car, and we also tried to refinance, but our credit union will not do it. I feel that - seen my son as a young - year old coming in there and they went to work on him, they gave him a high i... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 10, 2015 - I am having difficulty resolving an issue listed on my credit report with SANTANDER CONSUMER USA, a creditor. I have attached a copy of the account for your review. Here is an explanation of my account : " I fell behind ( twice ) on my car loan and it was repossessed in -, - and -, -. A fee of $370.00 was added to the account for both occurrences. I paid my car off, of the principal balance in -, -. In -, -, the car loan continued to be extended ( for fees incurred by the creditor ), even though my principal balance was paid in -, -. The payment changed from $2... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 7, 2015 - - - - - - - - -I AM PAYMENT FOR - - AS PROVE AS SANTANDER CONSUMER USA/AUTO LOAN LAST -/-/- SINCE -/-/-OR - AS COPY - - PLEASE SEND ME MY ADDRESS IS - NC - CUZ I WILL BE SUIT MY E- HUSBAND ..SO I ALREADY DIVORCE NEVER PAY AS HALF SO I WILL PAY FOR $52.00 MONTHLY ANYWAY LET U KNOW THAT ALL SMILE .. LET ME KNOW CALL ME - AS QUICKLY THANK U - - - ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 5, 2015 - I had an accident -/-/2014. The car was totaled. I contacted Chrysler Capital to find out how to handle the balance left over. I was told that there was n't anything due at the time. I tried several times to take care of this. I kept getting the same response. I moved in -/-/-. Months went by and I did n't hear anything. Then I went to buy another car and the Chrysler account is reporting inaccurate information. I sent a letter to see if I could get this straightened out, but have n't received a response. I will pay the money I owe ( minus late fees ), but I would like the reporting to ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 4, 2015 - I paid my vehicle off and received the pay off letter from Santander Consumer USA on -/-/2015. The letter states to allow 30 days for the credit reporting agencies to update their records. As of today 's date, - -, 2015, - shows the account as a Repo with an out standing balance? The vehicle was taken - - and I picked it up the same day? The following month it was paid in full. Santander credit dispute department states they forwarded the information to all - credit reporting agencies. - is saying they never received it? The 30 days to update has passed. I would like... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 4, 2015 - This complaint is against Chrysler Capital. I have been paying $300.00 every 2 weeks for a $590.00 amount due. They advised that I did not receive credit until the entire monthly amount was paid in full. Even though my payments are made somewhat in advance, their " system '' does not recognize this. I requested that do not call and they advised I would be put on the " do not call '' list. They have continued to call ( 4 times ) after being placed on this list. Each time they apologize and say they were in error. Capital - has violated the do not call agreement. ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 3, 2015 - Our loan was purchased by Santander Consumer from - and they are saying we opted to skip a whole year worth of payments during the time the loan was with -. We never authorized payments to be skipped and Santander can not provide me with documentation proving we made the authorization. The loan matured in - and continues to accrue late fees and interest. I have making payments but recently lost my job and the remaining balance of $1500.00 is being deemed due immediately or they will pick up the 2005 - - with no option to work out the remaining $1500.00 balance. In reality we... |
Santander Consumer USA Debt collection cont'd attempts collect debt not owed debt is not mine November 3, 2015 - many telephone calls from some guy calling himself - - at - extension -. He said he 's collecting for Santander and I told him I had never had an account with Santander and do not have an account with Santander and he threatened me. Said if I did not give him personal information that he would just keep trying to get payment. ... |
Santander Consumer USA Consumer Loan managing the loan or lease November 2, 2015 - I have been in contact with Chrysler Capital on a recent truck lease that was just turned in and I was sent a bill in the mail stating I owed money for damages that I did get fixed. Here is the timeline of events : -Hail damage to the truck occurred in - 2015-Claim with my insurance was filed for the damage before -/-/-15-I called Chrysler Capital to set up the turn-in inspection and they said I needed to have the inspection done prior to getting the hail repairs completed. -Chrysler Capital person came to my house for inspection on -/-/15 and estimated damage of $1500.00 need... |
Santander Consumer USA Consumer Loan taking out the loan or lease taking out the loan or lease November 2, 2015 - I asked by a friend to cosign with her on a car. When the paperwork was brought to me at work I was the buyer and her name was n't even on the contract. I questioned why I was the buyer and not the co-buyer and was n't even informed that she was n't on the contract with me. I signed after hearing the reason why from the salesman but after thinking about the situation asked the dealership to change the paperwork and make it right. My complaint right now is with Chrysler Financial Corporation because I informed them what had taken place and that I was worried about how this would effect my credi... |
Santander Consumer USA Consumer Loan problems when you are unable to pay problems when you are unable to pay November 2, 2015 - I cosigned a car loan for my sister and due to lack of payments ; I ended up calling the finance company, which was - bank to repossess the car. Couple to few months later, I received a letter from the bank stating that they sold the car and it was sold for $4000.00. From that point, I requested documentation that proved that the car was actually sold for what it was sold for. The car was a - - -, limited edition. All I received from - was an itemized list ; I strongly believe that the car was worth more than what the bank claimed it was sold for. I know a creditor may have t... |
Santander Consumer USA Consumer Loan problems when you are unable to pay problems when you are unable to pay November 2, 2015 - Auto loan through Santander Consumer USA. Loan # - vehicle VIN # - Subaru vehicle. We arranged for the vehicle to be voluntary repossessed by the lender -/-/-. After repossession we received a - -/-/- in the amount of $5100.00 added to our -/-/- income reason as " cancellation of debt ''. This amount was added to our -/-/- income and we have paid additional tax to the IRS for this. Recently we received a form - -/-/- for an additional amount of $4400.00 being added to our -/-/- income reason " cancellation of debt '' FOR THE SAME LOAN AND THE SAME... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease October 31, 2015 - I had an auto loan as a co borrower with Santander Consumer USA for a - - Infinity M37x I had made about 1 year worth of payments as I was driving this car from -/-/--/-/-. -/-/- I informed Santader that I no longer wished to own this veichle and that I would like to surender the car. Santander informed me that I was unable to surrender the vehicle because at the time I was up to date on my payments and that I had to be at least 90 days " past due '' before they would reposses the vehicle. I explained to Santander that I did not want the late payment information on my cre... |
Santander Consumer USA Consumer Loan problems when you are unable to pay problems when you are unable to pay October 30, 2015 - I opened a loan with Santander -/-/- and was financed - at 16.99 % interest rate on my loan for 72 months which should equate to $26000.00 in finance charges equaling a monthly payment of $370.00 and I have been paying $370.00. I made my payments accordingly over the next 4 years. I tried refinancing my loan in -/-/- as well a trade in my vehicle around the same time. Come to find out I was severely upside down and no one would finance me a new loan with my vehicle as a trade or refinance because my debt owed was to high. At that time I allowed my vehicle to repossessed due ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease October 29, 2015 - Santander Consumer USA is reported false information to the - major credit bureaus for an auto loan. They also breached the contract and wrongfully taken the auto before the first payment was ever due. In addition, they never returned the tendered payments and violated numerous laws, policies and codes. ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease October 29, 2015 - I had a car loan with Santander USA for a whole year I paid them and nothing was apply to my account. This was over 3 thousand dollar, -/-/- was suppose to be my last payment but they said I had to pay them for another year. Just this year I got another bank to refinance my car loan. But these people still took money I already had paid them. I had documentation to support this. ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease October 29, 2015 - I have auto loan with - -. When opened I set auto payment, and in - of - I called inquiring what is needed to change my bank account for future withdrawals. They emailed me form, I filled in and faxed. Next month payment was not withdrawn, I called end of -, and they claimed never received fax. I made payment over phone and set up net payment for - same way in case auto payment would n't work ( was told at that time I can not set up auto payment for next 6 months because - payment was missed which came to be incorrect ). Went on their web site and set it, and they withdraw... |
Santander Consumer USA Consumer Loan problems when you are unable to pay October 29, 2015 - In - of 2015 I went to a local - dealership to purchase a used car. I was offered a - Nissan Versa, sticker price was listed at $ -. I signed a sales agreement and put $2000.00 down. The dealership told me they would negotiate my loan, I advised I wanted it to go through my credit union, but they said it would most likely go through " someone else ''. I was allowed to drive off the lot and was told my first payment of $270.00 would be due - -, and to be on the lookout for my loan contract in the mail. -/-/- goes by and I received nothing in the mail. -/-/- I beg... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease October 23, 2015 - I financed a care -/-/- for a little over -. It is -/-/- and the amount owed on my car is -. I also put down - when I purchased my car. I made payments on time for a year like I was told and that Santander Consumer would report every 27 days and I would then be able to get out of my car which held a high interest rate within a year. That did not happen. I dont understand whats going on. Although I made payments on time for over a year I am not stuck in my car paying money towards a loan that is ultimately not decreasing. ... |
Santander Consumer USA Consumer Loan problems when you are unable to pay problems when you are unable to pay October 22, 2015 - -/-/-CFPB, When trying to buy my first home I was denied by USDA for the reason of a charge off and closed account by Santander Consumer USA. Years ago I thought my mother and I had paid off our car loan of $24000.00 with Santander Consumer USA but according to - we still owed $6700.00 in late charges and interest. At the time my mother and I were confused how this could be but still wanted to work with Santander Consumer USA and pay what we owed. We asked Santander if we could make payment arrangements and was told by Santander Consumer USA that the loan had reached its term and ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease October 22, 2015 - I originally took a loan from Santander on - -, 2012 in the amount of $29000.00. The loan was for 6 years ( 72 months ) at $790.00 per month. To date I have made a total of - payments, which totals $24000.00, and only $4100.00 has been applied to the principal. With all the payments that I have made $20000.00 has been take for interest and only $4100.00 applied to principal. At this rate I will be paying this loan for another 20 years before it would be payoff. I spoke to a Santander agent to get some clarity on why so little of my payments where being applied to the prin... |
Santander Consumer USA Consumer Loan taking out the loan or lease taking out the loan or lease October 21, 2015 - Truck loan through Santander ... Truck should have been paied of they came and took the tuck and sent us a letter stating that the truck auctioned off for - $ and we were responsible for the rest I have asked for a copy of the sales receipt and they have refused to provide me with one ... ... so they really sols a - Fully loaded jeep commander for - - ..I do n't think so ... |
Santander Consumer USA Consumer Loan problems when you are unable to pay problems when you are unable to pay October 21, 2015 - The car was given back and it was a recall on the car and i should n't have to pay $3000.00 for a car i do n't have or be responsible for the car. The company has the car back, i tried to make an agreement to see what was my options with this car and there was none at all .try to get help or can we get a hold on it, the refused.The engine beauty cover detach from the engine and come in contact with the catalytic converter.Also there was an hidden fee from the car dealer i was told my car note was suppose to be lower. ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease October 20, 2015 - Hello, My wife and I refinance our car -/-/- with Santander USA. -/-/- we paid the car off and received new -, release of security note. We sold the car to - - - and since the car was sold - more times. I went to the DMV and received the print out of title. We have submitted it to all credit agencies numerous times and call Santander. Santander will not update there system and keeps reporting the wrong information. This causing us great harm. We are trying to buy a home but with this wrong and malice act by Santander the bank wants us to put more money aside for the lo... |
Santander Consumer USA Consumer Loan taking out the loan or lease taking out the loan or lease October 19, 2015 - Account Information : - Dodge Ram truck was asked to be picked up by Chrysler Capital -/-/- due to a complaint filed with the Texas Attorney Office due tofraudulent signatures offered at sale of truck from - - of -, Tx. Nowa year after Chrysler Capital took possession of vehicle and sold truck. A collectioncompany on their behalf has put erroneous credit bureau information on all - majorbureau 's expecting a balance of $15000.00 dollars in after market sale to auction of a contract forged for sale. ... |
Santander Consumer USA Consumer Loan problems when you are unable to pay problems when you are unable to pay October 18, 2015 - I had a car loan with Santander Consumer USA. After paying for many years we requested the company repossess the vehicle. This was -/-/-. At a later date we received a -/-/- - adding $5100.00 to our -/-/- income due to the amount of the loan adjusted off. Last month I received a -/-/- - for the SAME LOAN adding an additional $4400.00 to my -/-/- income for the SAME REASON FOR THE SAME LOAN. I do n't think I should be charged twice for the same loan charge/write off!!!! ... |
Santander Consumer USA Consumer loan problems when you are unable to pay October 15, 2015 - I purchased a car for my then husband in - - that was financed through Santander. In - - when our divorced was finalized, our divorce decree stated he was responsible for all payments on the vehicle. This was forwarded to Santander who stated they could not honor the divorce decree and the loan was still my responsibility. My ex husband continued to make payments sporadically then decided he no longer wanted the car. I tried to continue the payments on them but just could not financially afford to. The vehicle was voluntarily surrendered to Santander in - -. They have sold th... |
Santander Consumer USA Consumer loan problems when you are unable to pay October 13, 2015 - Santander Consumer USA- Financed me and my mom as a co signer. I had the car for about a year and got into a car accident, the tow truck driver that tow my car stole my car and took it to a scrap medal place and got $500.00 for the car. He texted me it. Santander knew what was going on because they even had to get their lawyers involved because they could n't get the car back from this tow truck driver. Now They have try to stick me with a repo for something me and my mother had nothing to do with. I am a single mom with - kids and unable to get a car because of this. Santander is very un... |
Santander Consumer USA Consumer loan managing the loan or lease October 12, 2015 - On - - I was contacted by Santander, at my place of work, where I have never given out the number, I was told I was on a recorded line and verified my information. I informed the gentleman that this was my work number and not a good contact number and to remove it. He said he would as soon as he told me what it was about. I let him go on, but was interrupted by my work. I told him it was not a good time, and that he needed to remove the number. On - - I was called at the same number by Santander I informed her this was not a good contact number and that I had previously told them t... |
Santander Consumer USA Consumer loan managing the loan or lease October 11, 2015 - I hold a sub-prime auto loan with Santander Consumer USA ( SCUSA ) initiated in - of 2015. On my statements each month, it shows the principal outstanding but it does not indicate the interest rate being applied against the principal nor the interest rate practices of SCUSA. ( Including the daily interest rate procedure or the calculation of the interest on each month 's statement. ) This information is also not available on their website, myaccount.santanderconsumerusa.com, nor their automated phone system -. The interest charge applied against the principal and added to the loan amount... |