Vehicle loan Managing the loan or lease managing the loan or lease
Santander Consumer USA Consumer Loan department,
Vehicle loan Managing the loan or lease Managing the loan or lease Georgia
Our loan was purchased by Santander Consumer from - and they are saying we opted to skip a whole year worth of payments during the time the loan was with -. We never authorized payments to be skipped and Santander can not provide me with documentation proving we made the authorization. The loan matured in - and continues to accrue late fees and interest. I have making payments but recently lost my job and the remaining balance of $1500.00 is being deemed due immediately or they will pick up the 2005 - - with no option to work out the remaining $1500.00 balance. In reality we should have paid the loan in full in - and need proof from Santander that we in fact approved the payments to be skipped.
Santander Consumer USA customer in Georgia
Nov 03, 2015
* Source: CFPB Complaint Database
Santander Consumer USA response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.santanderconsumerusa.com/ |
Phone | (888) 222-4227 |
https://www.santanderconsumerusa.com/customers/con | |
Address | P.O. Box 961245 Fort Worth TX 76161 |
Santander Consumer USA | |
Santander Consumer USA |
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