Late fee Review

Review and analysis of over 2,896 consumer complaints

Best Late Fee Companies

Synchrony Financial
PayPal
GE Capital Retail
First National Bank of Omaha
Regions
Barclays
USAA Savings

Worst Late Fee Companies

TD Bank US Holding Company
BBVA Compass
PNC Bank
Synovus Bank
JPMorgan Chase & Co.
TD Bank
HSBC

Most Late Fee Complaints

CompanyComplaints
Citibank 732
GE Capital Retail 386
Capital One 345
Bank of America 250
Wells Fargo 190

History Late Fee Complaints

New Late Fee Consumer Complaints


Citibank Credit card late fee

April 10, 2017 - I did not receive a statement for -/-/2017 with Citi Cards. I sent in the payment without the statement, just the check. I am now being charged a $35.00 late fee that they refuse to remove....

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Synchrony Financial Credit card late fee

April 8, 2017 - I recently acquired a credit card from a local furniture store that was serviced by Synchrony Financial. Synchrony Financial has since conducted questionable business practices that has unlawfully imposed late fees on my credit card account, denied that I ever had auto-pay set-up ( which caused the late fees to be charged to my account ), fees are still on my account even after calling and asking for the fees to be removed, the phone representative managers assured me that the fees will be removed but say it will be impossible to provide me physical proof ( paper statement ) before my next bil...

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BMO Harris Credit card late fee

April 7, 2017 - I submitted a complaint back on -/-/- regarding the one 30 days late payment I had on this card which was accrued after the passing of my father. I was granted a removal of the late payment from my credit report via a letter from BMO Harris Bank. Fast forward to today, -/-/-, I open my - and the payment has been placed back on my report with no written notification to me which is a direct violation of consumer protection laws....

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Citibank Credit card late fee

April 4, 2017 - Late fee ( $20.00 + interest ) was charged for a balance-in-full payment ( $1000.00 ) - DAY after the standard due date. Two things annoy me here : 1 ) The implied interest rate works out to north of 600 %. As you know, there are a few ways to calculate the interest rate implied by a late fee, but I believe my calculation is the most appropriate. Had I paid - day earlier, the fee would have been $0.00. So Citibank has charged me $20.00 for the use of $1000.00 for - day. Note they separately ding me for interest too ( $4.00 ) - I 'm not even bringing that up here. 2 ) ...

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Wells Fargo & Company Credit card late fee

April 1, 2017 - I have a Dillard 's credit card acct I have always received the statement in the mail and go in store to pay my bill. I received a credit card in the mail that I did n't request and thought to use it for purchases on -. I had the card for almost a year and never used it. when I used the card it did n't allow the transaction to go through.So i used cash, thinking i have to activate the card in order for it to work. In -/-/- I tried using the card and the cashier said the card is denied. I thought that was strange I never used it before. I called the number in the back of the Dillard 's ...

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Citibank Credit card late fee

March 30, 2017 - I closed my credit card account with Citi on -/-/-. I paid the account balance in full on -/-/-.The last statement was due on -/-/- so I now realize this was late. I was charged interest of $3.00 and a late fee of $25.00 on -/-/- ( the day after I paid the account balance in full and two days after the - statement was due ). Of course I did not realize I was charged because I did not know the bill was paid late and I had though that I had paid the account balance in full ( not just the statement amount ). Since then I 've been charged an additional late fee of $25.0...

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Citibank Credit card late fee

March 29, 2017 - At the Home Depot - # - store ( in Arizona ) in -/-/-, the cashier offered me a discount if I signed up for a Home Depot credit card. I did so. The charge for the purchased products at the time was about $50.00. On the morning of -/-/- I received a call from Citibank asking for a payment of over $150.00. Between -/-/- and the end of -/-/-, I have not received any information about the account - including a physical card, statements, account number, etc. When I asked them to remove the late fees and interest charges, they refused to do so, even though they never ...

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Synchrony Financial Credit card late fee

March 23, 2017 - Signed up for Synchrony Bank credit card from - -, as a promotion, and after setting up Auto Pay, they disabled it, claiming it was n't a valid checking account, and made no effort to report an error and instead sent it to collections. Spoke on the phone and told me their policy is to not make any calls to account holders. Only way I knew of the error was from their next months statement saying I have n't been paying. Their system has changed other info as well. Went onto their site and upon logging in, I had to supply them with my email, claiming they did not have one on file. They clea...

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Barclays PLC Credit card late fee

March 23, 2017 - I have been charged late fees on my Barclay 's MasterCard ( credit card ). I collect Social Security and make all my payments on or around the - of each month ; in line with when I get my Social Security check ( on or around the -. ) I recently looked at my Barclay 's statement and saw that they 've been charging me a large late fee - almost every month - since almost 2105. I sent them a --page letter along with a printout of their spreadsheet about my account. From that letter and the spreadsheet, you can see that I 've always made my payments ; how they credit my account is NOT co...

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Citibank Credit card late fee

March 22, 2017 - I called Citi Card Customer service because I got a late fee for being late one day since they did not send me a statement. They email it to me and I do n't have the password to the email address they have on file. I was on hold for over 45 minutes and when I spoke with Customer Service representative said that he could not remove the late fee. He transferred me to another representative and he said that he could not do it and put me on hold again then the line got disconnected. I call again and the same thing happened I asked for a supervisor and the supervisor said he could not remove the la...

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Citibank Credit card late fee

March 21, 2017 - Macy 's credit card charged me a late fee for no reason at all. I used Macy 's credit card to purchase some merchandise. I paid the balance in the previous cycle. During this current cycle, I returned merchandise and received refunded. Macy 's insisted that I have to pay the full amount of previous balance in light of - of dollars of refunds. it charged me $27.00 late fee for - balance....

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Bank of America Credit card late fee

March 17, 2017 - I used my Bank Of America CC last - for paying my tax bill. I did the check that gave me 0 % interest, I proceeded to go on line and setup and automatic bill paying. from there I do not know what went wrong, whether I put the wrong date in or the system did. So the bill is due on the - of each month - - and my scheduled payment goes in on the -. I have never seen a notice come to me either by email or by US mail that I was considered late. They continued to charge me a late fee of $37.00. ea month until today -/-/- as I received my email indicating my bill is due the ...

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Citibank Credit card late fee

March 15, 2017 - My credit card issuer, Citi Visa, assessed my account with a late payment fee of $27.00 on -/-/- that was a direct result of their online payment system being unavailable to access requests from -. In speaking with their technical support services staff 1 day prior due date of about the issue they informed me that they were not able to provide an alternative and advised me to contact the Citi Customer Service line during regular business hours. They assured me that my access attempts and phone call were logged and that the matter would be rectified without penalty. On -/-/- I ...

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Citibank Credit card late fee

March 15, 2017 - This is a follow up to complaint # : -. The original complaint is as follows : My credit card issuer, -, assessed my account with late payment fees of $25.00 on -/-/-, $35.00 on -/-/- and $35.00 on -/-/- which were all a direct result of - 's payment system being unavailable to access requests from - and their Customer Care Agents providing incorrect payment processing information. In speaking with their Internet technical support services staff 3 days prior to the initial fee assessment they informed me that they were not able to provide an altern...

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Wells Fargo & Company Credit card late fee

March 14, 2017 - Wells Fargo Personal Credit Card ( including all other consumer products ) forcefully required all consumers to change their user profile and passwords in late - - early - without the adequate provision for consumers to retrieve their information in the event they got stuck, forgot their tangible card. This change got me locked out of my account a few many times causing delays in my credit card payments. Upon speaking to WF on the third lock down and one delayed payment, no action was taken to rectify this and I was recorded with a delayed payment on my credit score. I want to take legal...

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Citibank Credit card late fee

March 14, 2017 - I paid off my account with Citibank, including all pending charges, and asked to have my card canceled. A few months later, I was contacted and informed that another charge had been added to my account that I had not paid for. Apparently, this charge was not reflected on my account. I had been charged late fees for - and -. I called and asked to have this issue resolved and offered to pay for the late charge. However, they refused to waive both late fees. They waived the - late fee ( admitting that they had screwed up ), but refused to take care of the - fee. They also could not pr...

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Synchrony Financial Credit card late fee

March 9, 2017 - I have a credit card with Synchrony Bank. Synchrony Bank has unjustly ruined my credit. Since, summer of 2016, I have had issues with receiving my credit card statements in the mail. I contacted Synchrony Bank to let them know that I was not receiving my paper statements. In -/-/2016, Synchrony representative suggested that I make on-line payments. I went ahead and followed their advice. Since, -/-/2016, there has been an issue with Synchrony Bank processing and posting my on-line payments through their website. I have been erroneously and unfairly charged outrageous fees because of such. ...

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Synchrony Financial Credit card late fee

March 4, 2017 - I established autopay on a new account with Synchrony Bank. I have an email confirmation f the autopay enrollment with dollar amount and confirmation number. A payment was never applied. I called Synchrony this morning, and was cut off, upon calling back I requested a supervisor, who informed me they have no record of the autopay, and that I would need to fax my email confirmation to them, for them to consider, if I had a valid issue. It is unacceptable to me, that they could not take my confirmation number to validate I had enrolled. According to them, they had no record of my autopay enrollm...

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Synchrony Financial Credit card late fee

March 1, 2017 - I signed up with a Amazon card using Synchrony Bank. My first electronic email from them was a statement that I had a late fee of $25.00. Amazon immediately assigned the card, but I did not get the first statement. Synchrony waived the fee and I thought the card was canceled. Somehow a $3.00 charge went through. I was charged interest and a late fee again. This seems to be a modus operandi for Synchrony. Moving to electronic billing - missing emails and charging fees....

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Bank of America Credit card late fee

February 28, 2017 - All my credit card accounts are set up on automatic bill pay that offer the option to automatically pay the minimum amount due ... except Bank of America. So, not having information on how to accomplish a minimum payment automatically, I checked the minimum listed and added $5.00 to it. Well, yesterday I received an email saying my payment was past due and was charged $16.00 for a late fee. Upon calling them today, I learned that they had upped their minimum payment without notifying me so my payment was not accepted and I was charged. This is the second time that Bank of America has charg...

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Synchrony Financial Credit card late fee

February 28, 2017 - I am submitting a complaint about Lowes ' Store credit card. I believe that they have a deceptive practice of not sending consumer bills for the goal of charging them late fees and interests. On -/-/-, I made an online purchase for the amount of $75.00. On -/-/-, I received a paper bill for a total of $130.00 with a $35.00 late fee plus some interest. When I called in to the customer service, the explanation is that the bill was sent electronics to my email. I told him that I did not receive any " electronic bill ''. His suggested that it went to the " junk mail ''. I told him ...

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Wells Fargo & Company Credit card late fee

February 27, 2017 - I am fuming over this. I had a Dillards American Express for years from back when I worked there, they paid us on it. Anyway, unfortunately I kept a balance on it until -/-/- when they closed my account over late payments. I paid it off after that and did n't worry about it, until I went to my credit report and saw they marked me as - late payments and closed my account, hitting my credit score hard. I then went back though some of my statements in -/-/-, and I saw they charged me : Mind you, my payment was due on the seventh of each month -/-/2016, $25.00 late fee, when I pai...

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Citibank Credit card late fee

February 27, 2017 - My credit card issuer, -, assessed my account with late payment fees of $25.00 on -/-/-, $35.00 on -/-/- and $35.00 on -/-/- which were all a direct result of - 's payment system being unavailable to access requests from - and their Customer Care Agents providing incorrect payment processing information. In speaking with their Internet technical support services staff 3 days prior to the initial fee assessment they informed me that they were not able to provide an alternative and advised me to contact the - 's Customer Service telephone line during regular busi...

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Citibank Credit card late fee

February 23, 2017 - There was some fraud that occurred on my Best Buy Credit card. The fraud was reported and the company indicated that I did not owe the charges and they sent me another letter saying that I would not be responsible for the charges and they would correct the errors on my credit report. I 'm again receiving late fees and charges from Best Buy AFTER they said I was n't responsible and they are continuing to bill me " late fees '' and other charges for the account for which they said I previously owed nothing. They had a collector call me and I on recording told the collection agency the letter of ...

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Citibank Credit card late fee

February 20, 2017 - I used my Macy 's credit card, issued by Department Stores National Bank, in-store for a purchase of about $65.00. I had moved since using the card last, and asked the cashier to confirm my address on file. She said my address on file was correct. I never received an invoice for this charge. Six months went by, and I never received an invoice by mail or email. The bank did have my correct email address on file. The only reason I realized I had an outstanding balance was because I checked my credit report. They charged me $150.00 in late charges and interest fees and were unwilling to work ...

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Bank of America Credit card late fee

February 20, 2017 - In - -, I opened a credit card account with Bank of America. It was a transfer balance of $5000.00. There was a fee of $150.00. The due date of each month was the - with a minimum initial payment of $51.00. Now both my wife and I have excellent credit but for some reason I never could seem to find a rhythm with this card. I always paid much more than the minimum but inadvertently missed payments on occasion and/or was a day or so late. Part of it was I was out of town on business a bunch during early - and just was losing track of things. I missed my initial payment in gettin...

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Barclays PLC Credit card late fee

February 12, 2017 - have attempted to set up a monthly payment plan online with Barclaycard ( - credit card ) and still received payment due emails. I thought I had made a mistake in -, but now I know there is something faulty on their end. Today I received an email saying I had missed my payment, but I am sure I made the payment online before the due date. I can assure you that my credit is close to perfect, this company upgraded my credit line from - to - grand on their own, which shows that I am responsible. I tried to ask that they work with me, but in order to help me I have to have a confirmatio...

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Synchrony Financial Credit card late fee

February 12, 2017 - I received my TJ- ( TJ-Maxx ) on - -, - ( via mail ). The statement shows a payment due date of - -, -. This credit card company is not giving me sufficient time to receive and pay my credit card bill in accordance with federal regulations. In -, similar events had happened and I went forward and paid the late fee without complaining. However, now looking back, I should have complained as this may be happening to other consumers. I am filing my complaint in hopes that they make corrections to their operational practices so they can be in compliance and not harm consumers w...

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Citibank Credit card late fee

February 11, 2017 - This is the second time this has happened to me. I received my monthly statement from home depot which has a due date on the - day of the next month. I usually pay at the local store on or before the - of the month, However, i paid by us mail on -/-/2017 for the due date of -/-/2017, total bill of $27.00. On -/-/2017 I received a notice that my account had been assessed a $26.00. late fee plus $1.00. interest. The $27.00 was posted -/-/2017. 10 days from - - to - - - - did better. . interest on what???...

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Experian Credit card late fee

February 7, 2017 - I opened an - CC -/-/- to establish Credit and help with my moving of goals into the professional world with costs after getting my - degree in -, with an emphasis on -, and with being - so I could hold true to my vision of this. I had planned on using this - card to acquire equipment, further education and unforeseen expenses, that I may need to establish myself in the - so that I can be - and - and get - with - who could appreciate my unique skill set and understanding. I had DESIGNATED that my - be paid always through automatic payment through my ban...

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Citibank Credit card late fee

February 7, 2017 - My last Citi credit card statement included a late fee of $20.00. When I called the company for an explanation, they told me it was for a late -/-/- payment ; going on to explain that my payment is due to Citi on -/-/- and THEIR records show that the payment was not received until -/-/-. This puzzled and disturbed me because I had previously set up the payment electronically through my checking account to arrive on time. So, I did some investigating and as you can see from my attached - Bank statement, the funds were electronically transferred to Citi on -/-/- with a...

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Synchrony Financial Credit card late fee

February 7, 2017 - Hello, you wonderful folks - you helped me with a problem I had with - a couple years ago. Right now I have a query about an - card I stupidly took out to buy - item, which cost maybe $30.00. The card is issued by Synchrony Bank. Well, I forgot to pay it off right away, got behind, and now I have late fees on top of late fees. I have already paid more than $200.00 to -, but because of the late fees I still owe $260.00! - has now referred the account to - for collection. I do n't dispute that I bear some responsibility in this, but is there a limit to how many late fees...

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Citibank Credit card late fee

February 4, 2017 - Again CitiCard has charged a late fee to my account for a payment being late by 24 hours or less. They did this once before and i submitted a complaint, and was issued a refund. The fee was generated regarding a due date for payment of - -. I paid what was due on the -. On the - the late fee was issued. I had a " chat '' with a representative of citicard but they said they could not reverse the charge, because they had done this once for me already within a 12 month period. I explained that when they charged me before, it was unfair and predatory as well. They would not reverse the...

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Citibank Credit card late fee

February 1, 2017 - Citibank. I had a dispute and was fearfully of card number being compromised. Citibank sent me a new card. On my end I did pay the card balance in full, as I 've done in all the 15 years I 've had the card. I made my payment 1 day late, payment in full. They charged me - on my account.. I tried contacting Citibank but they refused to reverse the charge. I close the account and paid their penalty. I paid Citibank in full for all my charges and felt that a one day late payment in full should have a not be penalized. I work for a family run lumber yard and if we treated our customers such as a...

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Synchrony Financial Credit card late fee

February 1, 2017 - Synchrony Bank handles the Credit Card for JC Penney. I realized I was getting late fees last year after making 16 payments during the year. I called the credit card and was told that the bank was receiving my payment too early so it did not recognize my payment when it issued my new bill. They did offer me - $35.00 refunds but could not go back into the account any further. This issue started in - of 2016. I asked if I could talk to a supervisor and was told they could not help me. I contacted Department of Banking and Insurance who referred me to you with a Tracking # of -. It se...

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Synchrony Financial Credit card late fee

February 1, 2017 - Have been charged late fees since May 2016 by BP, Synchrony Bank. I pay my credit cards, online through my bank, and since we are retired and receive Social Security ( SS ) the - and - of each month, I pay them ahead, usually the - or - of the month for the next months bill to avoid late fees. I noticed the above statement for -, 2016 had a late fee. I called them and they said any money they received after the due date, but still in the present month is credited to that month. They consider my payments as late, not in advance. The account was originally made by us with -, no...

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Citibank Credit card late fee

February 1, 2017 - Citi Bank /Home depot credit card Charged a late fee multiple times when the due date fell on a Sunday, and the payment was received the next available business day. This is a violation of the fair and accurate credit collection act, and they have refused to correct the illegal action they have done by claiming payments can be made in stores 7 day a week. I believe Citi Bank has done this to many others, and make regular practice of being unfair and deceptive to consumers...

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Citibank Credit card late fee

January 28, 2017 - Gradually increased minimum payment above my externally preset ( personal checking ) auto-pay amount. Made no attempt to inform me that I was past due other than emailing me to tell me my statement was ready to view. No collection attempts were made, no phone calls, no emails, no letters via post office....

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Bank of America Credit card late fee

January 26, 2017 - - -, -, ( - NC ) sent my credit card to the wrong address setting up the path for - late fees. The fees then set the card to cancel and give me and my dad lower FICO scores because of the bad credit ping...

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Citibank Credit card late fee

January 25, 2017 - Missed a payment on a credit card due to mishap with bill pay at my bank. Paid in full 10 days late. Called credit card company to settle the issue and see if anything could be done, they said no, the - $ late fee would remain. I stated I would close the account. They offered some bs but I was n't interested. I asked what the current balance was so I could pay in full. She told me the balance but said it would change as every day the LATE FEE would accrue interest...

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Synchrony Financial Credit card late fee

January 25, 2017 - I was late making a payment one month on my JCPenney credit card. I was charged a late fee of $34.00. I made the payment due a couple days after the due date, and then made the next regularly scheduled payment on time. I was again charged a late fee, however, because rather than add the late fee to the total balance, Synchrony Bank added the late fee to the minimum payment due, in effect doubling or tripling the minimum payment amount that is usually due. I contacted JCP and talked to a rep or - on the phone for over an hour. I said I could not pay the late fee on top of the min payment d...

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Citibank Credit card late fee

January 24, 2017 - Citi stopped sending statements in - 2016. The representative told me they were trying to fix an issue where some people were getting duplicate emails but they accidentally shut off all email statement notifications. I received neither paper nor email statements from - 2016 until I realized now that I have been accumulating late fees and interest. They are refusing to waive the late fees and interest ( have made two attempts so far ), despite admitting it was their mistake. 9 year customer/ never missed a payment or carried balance before this....

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Citibank Credit card late fee

January 23, 2017 - When Costco changed from - - cards to Citibank Visa, the balance from - was switched to Visa without notice. When first Citi Visa statement was received, there was a late fee. Several other friends/relatives had same experience. Just received latest Citibank statement that included late fee and interest. Our bank transferred funds to Citibank -/-/17 as the statement had -/-/17 due date. Customer Service rep said the bill was actually due -/-/17 in spite of due date -/-/17 being clearly printed on statement. They reversed charges upon complaint, but many custome...

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Barclays PLC Credit card late fee

January 20, 2017 - Today ( -/-/- ) I called Barclay Card to make a payment @ - EDT today the customer service # - stated that no automated service was available and to call back later. There was no option to reach a customer service rep either. I called a direct phone number I had to reach a representative. The AVR system ask for last for digits of SS #, my DOB, account number. I was then directed to a collection department. The person by the name of - answered, proceeded to ask me again for the same information I just gave to the AVR system. I refused to give him this info because I had just given...

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Bank of America Credit card late fee

January 20, 2017 - Bank of America charged me a late fee because my credit card payment did not clear by the due date of my monthly bill, despite the fact that I had automatic payment set up with the option checked " Pay to arrive on due date. '' The phone representative who I spoke with said that this option did not account for possible lags in the funds transfer between banks, which could take up to 72 hours. However, there was no warning on the automatic payment screen on their website that indicated this....

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Citibank Credit card late fee

January 17, 2017 - Regarding complaint case # -, I want to add that as part of resolution I want my credit reports at -, -, and - to reflect the fact I did not pay Citi Bank AT & T Universal credit card bill late. I also want the complaint published....

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Citibank Credit card late fee

January 17, 2017 - I received a bill -/-/2017 from Citi Bank ATT Universal Card. I noted a late fee of $24.00 on my statement. I never pay a bill late, and this is reflected on my credit reports. I asked what the charges of $23.00 were for, and the charges from - - and - - - are correct. I paid $23.00 online through my - account. I always pay online the day I get a bill. I called customer service, and the agent could not help. I asked to speak to a supervisor. I spoke to - - in - at approximately - -/-/- in attempt to correct the error. I did not get the bill for $23.0...

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Wells Fargo & Company Credit card late fee

January 16, 2017 - I had a Wells Fargo credit card. I was making monthly payments automatically. After some time, I noticed that Wells Fargo was charging me late fees. When I inquired, they said they had n't received my payments on time. But my receipts from - show that the automatic payments came out of the first or second of every month ; therefore, I should never have been charged any late fees at all. When I called Wells Fargo on multiple occasions, they offered to remove only - of the - late fees....

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Synchrony Financial Credit card late fee

January 16, 2017 - I would like to file a formal complaint against the credit card issuer Synchrony. I am - years old and had an -. I could n't work and fell a little behind, not even 30 days on my care credit and j.c. Penney accounts I hav still been sending in money and they hav been calling me harrassing me early in the morning late at night -, Sunday morning and sometimes 5 or 6 times a day I am now catching up on the payments and I am the one that has to pay their terrible late and over refit limit payments, not them so I think it is total harrassment to call me a zillion - a day I so loved hear...

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Citibank Credit card late fee

January 14, 2017 - On -/-/- I received an email from - that " Your - Anywhere - ( - ) statement is ready. '' This was the first notification I have ever received from Citi that a statement was available. I received this card on -/-/-, when - ended their relationship with -. - transferred my recurring - membership payment to this new card without my knowledge. When I logged onto the Citi website to review the -/-/- statement I discovered I had been charged $100.00 in late fees and interest in addition to $55.00 for the renewal of my - membership on -/-/- Despit...

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Citibank Credit card late fee

January 13, 2017 - In - -, my credit card company claims that I logged into my account and agreed to paperless statements. I have not logged into this account in more than a year, paying my bills via automated phone or check by mail. Additionally in - -, I was hospitalized - due to complication related to my - -. I never rec 'd a statement from Citi for -. When I return home for hospital in -, I was shocked to find a voicemail from Citi indicating that my payment was now very late and I had accrued late fees. I called and spoke to them about the matter. I explained that I had been very...

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Synchrony Financial Credit card late fee

January 13, 2017 - I was charged a $27.00 late fee because GE Capital Lowe 's card prohibits their auto-pay users from paying prior to the due date and forces all auto-payments to be made on the exact day due. Such prohibition assures millions in late fees whenever a bank holiday prevents timely payment for their auto-pay users. Clicking on the chat icon directs the consumer to a defunct link. GE Capital Lowe 's card additionally prohibits purchases of small items who wish to pay off their purchases before incurring interest from doing so if the same consumer already entered into a low-interest long-term fix...

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Synchrony Financial Credit card late fee

January 11, 2017 - I received a bill in the mail for $24.00. I do have an - account. I remembered making a recent payment to -. There was nothing past due. On my bill from Synchrony bank showed no purchases. A customer representative from the bank told me to call -. - told me that I did not owe any money. I have the bill from the bank....

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Citibank Credit card late fee

January 10, 2017 - I get garage doors ( -/-/-- $1100.00 ) from Home Depot on their credit card that offered no interest for 12 months ( 12-month period expiring in -/-/- ). I had to make a small minimum monthly payment. I did not receive my first - statements, and the first - payments were late. I paid the credit card in full on -/-/- along with a $60.00 prior late fees. I was told that the other late fees of $25.00 will be reversed. The fee was never reversed. The card issuer starting charging interest and monthly fees on $25.00. As of -/-/-, ( a copy of the statement is atta...

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Citibank Credit card late fee

January 10, 2017 - I paid off the balance as stated when I signed into online banking on - of $90.00. The VERY next day, the credit card company charged me a late fee for the previous month. Then they began charging me interest on the late fee ( no purchases had been made for several months, I was just paying down a final balance ) and I did n't realize it. I assumed the card was paid off, and the interest and late charges continued to rack up. I got a phone call about it months later, and when I went to look, I owed them $75.00! When I called, the guy argued with me angrily for a half hour about how I sh...

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Citibank Credit card late fee

January 10, 2017 - On - my financial institution sent an electronic payment to Citi/Best Buy. The payment was due on -/-/17. With the banking system shut down for the holiday. My payment did not post to my account until -/-/17. Thus, causing the system to access my account a $27.00 late fee. In the history of my account, I 've never had a missed and or late payment. The same system for making payments has been used every single time. After reaching out to Citi/Best Buy via chat. The associate named - was able to promise an adjustment to my account for the $27.00 incurred. The associate then...

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Synchrony Financial Credit card late fee

January 10, 2017 - I would like to bring to someone 's attention a scam being perpetrated by Synchrony Financial. In my case the bank requires payment by the - of the month. I receive my paycheck on the first of the month and pay my bills at that time. As a result, on several occasions, I paid my bill before receiving the hard copy of the bill from -. This has caused my account to accrue late payments ( for early payment ). How can someone receive a late payment for paying early? As a result, I contacted the bank and was advised that the bank 's computer system does not have the capability to accept paym...

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U.S. Bancorp Credit card late fee

January 9, 2017 - everything I bought was credited to the account I also made a payment they charge me $4.00 interests on the purchase that was returned $27.00 late fee when I made my payment the phone Automative geve me the balance as $46.00 us bank trying to make extra money by charging this fees I called on Monday -/-/2017 at - the represenatinve was very rude and - and when I told her I will file a complaint with CFPB she said go right head...

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Synchrony Financial Credit card late fee

January 9, 2017 - I have been a - card owner for many years. The amount is high, and have been paying $ - - each month. In -, -, I inadverntly paid another - 2 - and thought I 'd paid -. Statement of -, showed $37.00 overdue. -, I paid $40.00. -, -, demanding $120.00. A call from them was received. I went through this with - several years ago. After I read that your agency settled with them over too much interest, my gas card had $200.00 credit on it. I feel the same old thing is going on with -. I do not use the card now because of what I owe on the bill. I had be...

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Citibank Credit card late fee

January 5, 2017 - THIS REPORT WITH SUPPORTING DOCUMENTS WILL BE ATTACHED. 1. Since - I paid my credit card bill each month soon after I received it. 2. On -/-/2016 - around the time Citibank was transferring my credit card from the original - Universal Card to the Citi Preferred Card - I paid my -/-/- bill online. 3. I printed Citibank 's receipt of my online payment. 4. My bank - - - never received a transaction request from Citibank. 5. I was surprised to see my -/-/- charges plus a late fee on my -/-/- bill. 6. I paid my -/-/- and -/-/- charges. 7. I sent Citi...

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