Synchrony Financial Credit Card Complaint

Late fee

Synchrony Financial Credit card department,

Late fee Ohio

I received a bill in the mail for $24.00. I do have an - account. I remembered making a recent payment to -. There was nothing past due. On my bill from Synchrony bank showed no purchases. A customer representative from the bank told me to call -. - told me that I did not owe any money. I have the bill from the bank.

Synchrony Financial customer in Ohio
Jan 11, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialLate fee33.3%61.5%5.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.6%32.9%52.7%3.0%7.6%2.8%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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