Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Late fee Arizona

have attempted to set up a monthly payment plan online with Barclaycard ( - credit card ) and still received payment due emails. I thought I had made a mistake in -, but now I know there is something faulty on their end. Today I received an email saying I had missed my payment, but I am sure I made the payment online before the due date. I can assure you that my credit is close to perfect, this company upgraded my credit line from - to - grand on their own, which shows that I am responsible. I tried to ask that they work with me, but in order to help me I have to have a confirmation number which I did n't think to print. I talked to - in - Nevada at - - today -/-/17 and was told that nothing could be done, I was simply stuck with a $27.00 fee. He informed me that he sees a log in this month on the - and he can usually see what I click on, but no payments or attempts were done. Soon after the call I payed the whole balance of $1100.00 and made sure I took the confirmation number -. This shows that I have had the money and do n't want to mess around and get stuck with extra fees. They are obviously having technical issues and think is unfair.