Citibank Credit Card Complaint

Citibank Credit card department,

Late fee Pennsylvania

THIS REPORT WITH SUPPORTING DOCUMENTS WILL BE ATTACHED. 1. Since - I paid my credit card bill each month soon after I received it. 2. On -/-/2016 - around the time Citibank was transferring my credit card from the original - Universal Card to the Citi Preferred Card - I paid my -/-/- bill online. 3. I printed Citibank 's receipt of my online payment.


5. I was surprised to see my -/-/- charges plus a late fee on my -/-/- bill. 6. I paid my -/-/- and -/-/- charges. 7. I sent Citibank a copy of the receipt of my -/-/- online payment. I noted that the glitch had to have occurred on their end, since it was around the time that they were processing a transfer of my card. 8. I requested that they drop the late fee. 9. Citibank refused my request. 10. CITIBANK 'S POLICY IS TO BLAME ITS CUSTOMERS FOR CITIBANK 'S ERRORS! 11. I closed my credit card account. 12. I am receiving extraneous communications from Citibank.