Barclays PLC Credit Card Complaint

Late fee

Barclays PLC Credit card department,

Late fee New York

I have been charged late fees on my Barclay 's MasterCard ( credit card ). I collect Social Security and make all my payments on or around the - of each month ; in line with when I get my Social Security check ( on or around the -. ) I recently looked at my Barclay 's statement and saw that they 've been charging me a large late fee - almost every month - since almost 2105. I sent them a --page letter along with a printout of their spreadsheet about my account. From that letter and the spreadsheet, you can see that I 've always made my payments ; how they credit my account is NOT correct. They have sent me a letter asking me to call. This is not feasible ; they 're most recent letter to me makes little sense.

Barclays PLC customer in New York
Mar 23, 2017

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with monetary relief

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