Synchrony Financial Credit Card Complaint

Late fee

Synchrony Financial Credit card department,

Late fee California

Hello, you wonderful folks - you helped me with a problem I had with - a couple years ago. Right now I have a query about an - card I stupidly took out to buy - item, which cost maybe $30.00. The card is issued by Synchrony Bank. Well, I forgot to pay it off right away, got behind, and now I have late fees on top of late fees. I have already paid more than $200.00 to -, but because of the late fees I still owe $260.00! - has now referred the account to - for collection. I do n't dispute that I bear some responsibility in this, but is there a limit to how many late fees they can pile on? I would be happy to settle the bill for a portion of the $260.00, if they would agree to that. I also need to know if I should pay Synchrony or -, because I 'm still getting bills from both. The only payment records I could find are from my attached bank statements - - is under -, the other under Draft -. But I believe I have made other payments.

Synchrony Financial customer in California
Feb 07, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialLate fee33.3%61.5%5.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.6%32.9%52.7%3.0%7.6%2.8%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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