Synchrony Financial Credit Card Complaint

Late fee

Synchrony Financial Credit card department,

Late fee Alabama

I have been a - card owner for many years. The amount is high, and have been paying $ - - each month. In -, -, I inadverntly paid another - 2 - and thought I 'd paid -. Statement of -, showed $37.00 overdue. -, I paid $40.00. -, -, demanding $120.00. A call from them was received. I went through this with - several years ago. After I read that your agency settled with them over too much interest, my gas card had $200.00 credit on it. I feel the same old thing is going on with -. I do not use the card now because of what I owe on the bill. I had been paying regularly until the - incident.

Synchrony Financial customer in Alabama
Jan 09, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialLate fee33.3%61.5%5.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.6%32.9%52.7%3.0%7.6%2.8%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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