First Associates Loan Servicing LLC Student Loan Complaint

First Associates Loan Servicing LLC Student loan department,

Non-federal student loan Dealing with my lender or servicer New York

I received a loan from - to take the NY - - -/-/-. Thereafter, I spoke with - - about monthly payments and they informed me that I could pay whatever I could afford. I paid $30.00 through direct debit monthly. No other information was given to me except that these payments were fine. -/-/- I received a letter from First Associates, a loan company I had never heard of, stating that my payment was late. I called them and they said they now owned my - loan and they did n't have my debit information so my account was late. This put up a red flag as I received no other info from them and it was not my fault that they did n't have my account info. I gave it to them and continued to pay $ - monthly. Nothing whatsoever was said to me about increasing my payments, interest, etc. I did n't receive any paperwork from First Associates. Now I received a bill -/-/- - so presumably I did n't receive it until - - stating that I am 15 days past due for almost $1000.00. I do n't understand how I can be past due


they tried to email me once. '' Apparently my loan has re-amortized and now I owe exorbitant amounts and have late fees even though a bill was never sent to me in time to pay. I believe First Associates has wrongfully failed to provide me with any information about my loan and who the company is and they are now attempting to force me to pay obscene amounts compared to what I was paying, charging late fees, and threatening my credit. In addition, their interest rate is usury at 17.19 %. After working for 3 full years to obtain -, this was the only loan I was able to get in order to pay - so I was forced to take a loan from a disreputable company at this horrifying interest rate, and now they are going to ruin my credit without any warning or paperwork regarding the status of my loan.