Caliber Home Loans, Inc consumers have reported over 1,249 official complaints. Out of the 1,249 consumer complaints against Caliber Home Loans, Inc, 22% were disputed by the consumer (i.e. the consumer was not happy with how Caliber Home Loans, Inc responded to their complaint) and 99% were processed in a timely manner. 3% of consumer complaints against Caliber Home Loans, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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Stop CallsCaliber Home Loans, Inc Mortgage loan servicing, payments, escrow account November 30, 2016 - My mortgage is with Caliber Loan, I received a modification though Caliber. I was making my monthly mortgage payment by cashier check. But they still foreclosed on my home, of which they recently foreclosed -/-/2016 and I was making the monthly mortgage payments. I 'm still living in the property. I received correspondence from - stating they were going to foreclose on my property. I was not given the appropriate - notice that is required by - law prior to the foreclosure sale. It is a misdemeanor not to give the appropriate notice prior to foreclosure.... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure November 29, 2016 - Yes I received a pre approve loss mitigation application they Sai all I have to do was signed it and overnight it after reading over it carefully we discovered clause that was n't explain to us like lower your payment after 5 years your payment goes back up we are liking five years before our house is paid off and they are talking about another 30 years and at first they were asking for pay stubs and bank statements and my wife award letter so how can they do this without documents I am 3 months behind on my mortgage I told them I Will be making a payment and half by -/-/- and on -/-/-... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account June 3, 2016 - I have a Home Loan with Caliber Home Loan about 4 years. I am always about 15 days early. I have an - Credit score. I am - - -. Last month i did not get a payment slip. I was one day late and received harassing phone calls. I paid my - payment on -. I received the - Billing yesterday on - -. It was due - -. I tried to call the phone listed on their Invoice - - -. The automated operator did not recognize my " phone # ''. They did Not recognize my account #. Automated system disconnected me. I tried 7 times. I tried to call Caliber Home Loan Corporate # ... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure June 3, 2016 - First adn foremost my account is with Caliber HOme Loans which apparently took over for -. I have been trying for months to get ahold of them, and for some reason they claimed that i put a CEASE and decist order on the account whICH did n't come from me - so for months no communication and DELAY in getting the process started. Secondly, they have misapplied payments as some payments were made from my account, and my husbands account, They refuse to credit the account.. NOW here we are -, my house is set for foreclosure - -, i have fa'xd, emailed, sent everything MULTIPLE times, eac... |
Caliber Home Loans, Inc Mortgage application, originator, mortgage broker June 3, 2016 - I am so desperate I hope you truly are able to help me with this matter that has gotten out of control. I have submitted numerous times a complete modification packet to Caliber and I do not get any help. They always use the wrong income in order to denied me. Caliber has schedule many times a sale date even though my file was under review. I am livid because recently I was denied on - -, 2016 and was advice by Caliber that if I wanted to reapply I can always submit a new packet due to my appeal being denied.Therefore, I submitted a complete packet on - -, 2016 to Caliber. But now ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account June 1, 2016 - There have been several major problems with Caliber Mortgage, as I have complained about their failures 2 times - -failure to post payments ( signif. amts ... >= $1,000,000 since -/-/- ), failure to update my account accurately - -in turn, failures to report accurate info to - Credit Bureau - My credit score is suffering, due to inaccurate reporting info. Also, they say I owe for -/-/- - -not true. And they 're threatening foreclosure action, even tho I 'm paid up on mortgate..thank you.... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure May 31, 2016 - Dear CFPB : My first compliant CFPB Number : - filed in - - I explained and laid the ground for a fraudulent mortgage foreclosure against me and my wife by Caliber Home Loans and it 's alleged trustee, - Master Participation Trust. Caliber Home Loans in their response to my original compliant said they conducted an internal investigation by the - - - - of our allegations of fraudulent assignments. They said once the investigation completed they would send us the results of their findings. The last we heard was that they found no merit in our allegations and the investig... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure May 31, 2016 - In my - past complaints with the cfpb about Caliber Loans, I received -, conflicting responses to the same question which only adds to my confusion. According to Caliber, - no longer owns my loan, yet Caliber has not registered this wit h - land records. Their response was when it goes to sherrifs sale and is sold, then the transfer witll take place and that it was registered on - - and is pending. As soon as it goes through, I will be notified. As of - - land records has no record of this. Which is it?... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 30, 2016 - Caliber continues to deny the assistance requested with our account and to compensate us for our time and the lack of customer service and the ongoing damage it has done to us. The following are the issues that have not been resolved : Prior Servicer On - -, - - erroneously sold our home mortgage to the - - - Master Participation Trust by labeling our account as in default, and/or a distressed loan in trouble. Not only were we not behind in payments we were ahead. As soon as Caliber began servicing our loan we contacted them to let them know that false information had been... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure May 27, 2016 - The servicing of my mortgage was switched to Caliber in -, 2015. They sent me papers to apply for a modification. I completed the application and sent it back to Caliber with all the supporting documents they asked for. I did not hear anything for a while so I called to follow up. They said my application was in process and they would get back to me. I did not hear anything for a long time so I called to follow up again. This time I was told they would have to look into it. It has been very hard to communicate with Caliber because there does not seem to be - specific person assigned to... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 24, 2016 - Hi, Please refer to my previous case # -. Caliber Home Loans is delinquent with my taxes once again. If this company can not pay my taxes on time, I would like my escrow refunded to me and I will pay the taxes. I am sick and tired of their excuses which leave me to believe they are using my money for something else. According to my township, they are receiving notices. Please advise what the next steps are.... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 24, 2016 - Caliber Home Loans sent me a letter that they will refund the amount of $5000.00. Instead i received $4700.00. I called customer service asking why the amount was less and they could not come up with an explanation.... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 24, 2016 - Caliber Home loans charged excessive fees without an explanation on the nature of the charges. Caliber Home Loans charged more fees on -/-/-, -/-/- and -/-/2016 after they received the pay off $770000.00, .I closed escrow on -/-/2016. Caliber Home Loans did not sent any explanation, receipt, invoice or proof of payment to persons or institutions. It seems that Caliber Home Loans can charge whatever in a spreadsheet ( all kind of numbers ) and nobody in customer service can explain what those charges are.... |
Caliber Home Loans, Inc Mortgage application, originator, mortgage broker May 23, 2016 - I contacted - - - # - regarding a mortgage. I explained to him from our initial conversation that I previously had a short sale and wanted to know if I would still be eligible for a mortgage, he proceeded to ask me for personal information and replied that there would be no problem in getting me approved. I disclosed to him that I wanted to buy the same house I previously owned, he stated that would n't be a problem. He provided a pre-approval and had me complete and signed disclosures. One week prior to closing and after paying for inspection/appraisal and attorney fees he called ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 21, 2016 - On -/-/2016 I received an escrow letter from Caliber Home Loans stating that My mortgage payment was going to increase from $620.00 to $1500.00 on -/-/2016 due to an escrow shortage caused by an HOA assessment in the amount of $340.00. I immediately contacted Caliber and spoke to - who advised me that a check was being sent every month in the amount of $340.00 to the - - - - - - - - - - at - - - - - Fl -. I advised her that my association is - - at - - - - Fl - and my association fees are paid by me every month... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 20, 2016 - I had asked Caliber Home Loans to be removed from e-statements and for them to mail me statements -/-/2016 because I would miss the e-statement emailed to me and accrued a late payment. They removed that late payment. Caliber Home Loans did not remove me from e-statements nor did they mail me a statement and I accrued another late payment penalty. I called again in -/-/- requesting to be removed from e-statement and never receive a statement by mail. I called again in -/-/- and explained how I have always paid in advance when I would receive my statement in the mail. Now this e-sta... |
Caliber Home Loans, Inc Mortgage settlement process and costs May 19, 2016 - Dear CFPB, This is another of a long lists of complaints that I have written to you. Your last response was that, since I had procured legal assistance, you would wait until the process was complete and wanted to hear the results. I am getting ripped off. My Attorney, - -, seems to have no argumentative strength. Caliber Home Loans, who purchased a fraudulent mortgage against my home from -, is attempting to force that my name be kept on the fraudulent mortgage. I have been fighting against this and communicating about it for eight years and nothing has happened. I have to request ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 19, 2016 - My current mortgage servicer Caliber Home Loans has been giving me the run around a will not allow me a loan modification. My loan got behind when I was injured thee oilfield with - - -. After the - I was told by the - I would need to change my field of work as I would no longer be able to go back to my previous job. After - and -, I was declared fully -. I has to go to school to be retrained in another field of work. During all this time I got behind on my mortgage and I has applied for a loan modification as I was living on a fixed income, the mortgage company was -... |
Caliber Home Loans, Inc Debt collection improper contact or sharing of info talked to a third party about my debt May 18, 2016 - I just received notice from the IRS that in 2014 a company I do not owe money to filed - stating that they canceled a debt. I never received a copy of the - to dispute at that time. I never had any kind of debt with this company and do n't understand how they can state a debt was canceled when I never owed them money to begin with. Now IRS is charging me additional taxes, interest, and penalties.... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure May 15, 2016 - I initially filed a claim against -. They informed me that " the mortgage was sold and servicing was transferred to -, - - -, -. This has lead to a Summary Judgement for Foreclosure. The Sheriff Sale is pending now, for - -, -. The listed Plaintiff is TRUST, c/o - - by assignment. According to an independent Forensic Loan Audit, the " mortgage was in Violation of the " FTC Act and Unfair & Deceptive Acts and Practices. '' Some of the specific Violations cited were 1 ) Unconscionability, 2 ) Duty of Good Faith and Fair Dealing, 3 ) Unfair and Deceptive Acts and ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 15, 2016 - Caliber continues to demonstrate their unwillingness to provide the exemplary customer service they say they strive to provide. They also demonstrate their inability to provide accurate and consistent information. We want to know why the letter they provided on - -, - was addressed to me at - , GA -. The letter pertained to CFPB Case Number : -. Single Point of Contact : Caliber was provided with a letter that Beneficial sent on - -, - that stated our home loan was 30 days in default and they were required by New York State Law to provide the letter because as the... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 12, 2016 - I have had an ongoing issue regarding my mortgage which ended up with Caliber, prior to which it was with multiple other services. For some reason, over the years, I find that forced property and flood insurance ends up on my account. This has happened not only with Caliber but servicers prior to Caliber, even though my property is not in a flood zone. Forced placed insurance was recently put on by Caliber in early 2015, after which I called them and told them about the problem. They admitted their error and insisted that the loan had to be " modified '' in order for the forced place insur... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 12, 2016 - I received a delinquent tax bill for an extra parcel of land that was included on our mortgage. It was supposed to be escrowed out of our payment, however it was not. I notified my mortgage company Caliber Home Loans of this in - - and a research request was submitted. I called back in - - after receiving yet another delinquent tax bill. They informed me the research request was still pending from -/-/-. I have called back again on -/-/- and today -/-/- and still no action has been taken, according to the representatives with whom I have spoken. I have faxed ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 12, 2016 - discharged from bankruptcy - 2015 I have paid my mortgage every month. Mortgage company sold my loan to another and new company saying I owe - or will foreclose on my by - -. I provided proof of my mortgage payments still they persist that my account is delinquent.... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure May 11, 2016 - The response to my last complaint on cfpb was sent. by -, to my home. Included were copies of my past interactions with them, as well as - other peoples information! Caliber account numbers, names and addresses. It makes me wonder why has MY information in their hands. I can not believe that - is so lax with the handling of peoples lives.... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure May 10, 2016 - I have received an incorrect - for - from Caliber Home Loans. The property was purchased on -/-/- for $56000.00, paid on for 11 years and sold at a short sale for $20000.00 on -/-/-. I have authorized my partner to talk to Caliber in trying to resolve this issue to no avail. This has been going on since -/-/- and here it is -/-/-. We have called at least 3 times but have been given the run-around by employees and supervisors. We have talked to Customer Service and Short Sale Department, but no one was willing to listen and re-send a corrected -.... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure May 10, 2016 - I have been working with Caliber Home Loans on a mortgage modification. I had requested a fixed rate mortgage but they gave me an adjustable rate mortgage. I think that their practices are predatory. I want a fixed rate mortgage. They also did not give me enough time to examine the mortgage modification paperwork. I received the paperwork Friday, - - and they required that the documents were received back by them by Wednesday, - -. I had wanted to appeal the modification to get a fixed rate and a more affordable payment but they purposefully did not give me enough time to review th... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 10, 2016 - My mortgage company sent me a modification offer which I signed and accepted. My total monthly mortgage payment is supposed to be $1600.00. Caliber Home Loans just called me and told me that my total mortgage payment due is $2300.00. I asked why it was that much and they explained that they had forgot to add fees to mortgage modification so $2300.00 is the amount due ; this can not be legal. Caliber Home Loans needs to waive any fees that they " forgot '' to add to our executed mortgage modification agreement. Caliber Home Loans took more than 90 days to approve my modification so they h... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 10, 2016 - I am not receiving mortgage statements from my mortgage company even though I have brought this to their attention two times once I realized it. This has caused me to miss 2 payments because I do not keep up with bills unless they are mailed to me or I have them set up for automatic withdraw. There is a reason for statements being sent to home buyers or they would never be sent to anyone. I recently noticed that I have not been receiving a mortgage statement since the last one I received for -/-/-. This is the same month that the contractor that I hired to do my fire damage repairs on my ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 9, 2016 - - - - ( - ) made an overdraft from my checking account for my - mortgage paymentin the amount of $ - requested the overdraft amount of $ -to be placed back into my checking account.Thisscenariocould have been easilyresolved were it not for theexisting- governingletters, rules, policies andregulations. - statement for -/-/2016mortgage paymentfrom -statement stated my mortgagepayment for -/-/2016was $ - budgeted for this amount from my -/-/- checking account.- posted myMortgagePayment due on -/-/2016to my checking account on - -, 2016 for $ ... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure May 9, 2016 - We received a letter dated - -, - from - - - that we met the criteria of applying for loan modification under DOJ National Mortgage Home Settlement as a result of a lawsuit filed against - - - ( pls see exhibit A ). - reaches comprehensive settlement with U.S. Dept. of Justice & State Attorneys General to resolve mortgage-related litigations & investigations. The settlement includes on the securitization, origination, sale & other specified conduct relating residential mortgage backed securities ( RMBS ) ( pls. see attached-Exhibit B ). In the SETTLEMENT, BORROWER... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 5, 2016 - In -, my mortgage server was - -. They sent me literature on the - modification program, I filled out the application and was approved for a modification. My payments were $1500.00 a month and was reduced by $250.00 dollars. I successfully paid on time per the guidelines on the modification. Six months later, I received a letter from - - stating that my modification was denied for a permanent modification, and the reason i was denied was because my monthly income exceeded the guidelines. Then, - - sent me a letter indicating that my payments that were made during th... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 4, 2016 - CALIBER LOANS have done everything against my wife and I on our mortgage loan with them. I paid them faithfully on - of each month and never missed a payment. I sent them bank statements and supervisor letters from - WHO TRANSFERED ME TO CALIBER. the beneficial letter was proof to CALIBER that I had not missed any payments with -.now CALIBER IS GIVING WRONG INFO TO - my current motgGE CO. AND THEY ARE HARRASSING ME FOR MORE MONEY SINCE caliber DECIDED TO CHANGE THE AMOUNT I OWED TO -. MORE DOLLARS .please I am begging you help my wife and I with these predator companies. ... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure May 4, 2016 - I applied for a hamp loan approximately 4 years ago have gone thru over - different loan officers and have been told that i qualified for loan only to be changed to another person. What i have gone thru is so unbeliveable that i was directed to go public and they gave me your email plus another to see if you can investigate because i have no were else to turn, I have done everything they asked over and over just to end up losing my house i have been in for - years due to there mistakes and there is nobody to hold them accountable. i have put out large sums of money and have all the paper... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account May 3, 2016 - Below is one of many letters written to Caliber explaining their multiple misappropriation of funds errors : We were instructed to write a letter to your department directly by -, ID # - today, -/-/2016 regarding the misappropriation of funds handled by your cashier department. There has been a total of $3800.00 sent in for - and - mortgage payment that has not been applied to our account. Today we received a breach of contract letter and notice that foreclosure was impending by the end of this month. This in turn has allowed Caliber to qualify us as " in default '' therefo... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure May 3, 2016 - My financial hardship began on -/-/- when I first fell past due with my payments on my mortgage thru Caliber home loans. Prior to falling past due with my payments I had contact Caliber home Loans and advised them of my situation, they had advised me that they could not help because I was current and that I needed to fall past due to get help, I let them know I was no longer able to afford the mortgage due to only - income so I would need to default - way. I had applied for help 7 times only to be denied over and over again. I finally received help on - - where I was approved ... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure May 2, 2016 - I am working with a lawyer to attempt a loan modification and the most recent documents from the mortgage company states " account was reviewed and denied for loan modification on -/-/2015 due to debt to income ratio out of acceptable guidelines. Account currently no longer being solicited due to Cease and Desist placed on the account ''. Neither my lawyer or I am aware of where this statement originated from because I have been working with them for months to resolve this modification issue. Any assistance you can provide would be very helpful in working with my lawyer to acquire a loa... |
Caliber Home Loans, Inc Mortgage application, originator, mortgage broker May 2, 2016 - My husband and I are the sellers in this situation. Our buyers were working with a home loan company since -/-/- in order to obtain a VA loan. They are military Veterans who had moved from - to - recently. Neither buyer or seller had realtors so we depended on good communication and a reliable loan consultant. This couple had credit issues and were told at the beginning they needed to pay down some credit cards which they did. They needed to raise their credit score. Then they were told that there was a late payment to a credit card last - - - and they would be required to ... |
Caliber Home Loans, Inc Mortgage settlement process and costs May 2, 2016 - After reviewing my credit report I notice a foreclosures from a mortgage company called Caliber Homes that I never heard of or had a mortgage with! The only mortgage I have had was through - mortgage. I then realized there were - foreclosures from the same property. My wife and I went to court and lost our home to - in 2013. I submitted a dispute with the credit bureau regarding Caliber Homes and requested the name, address and telephone number, of who they contacted in order to verify the information. I informed them that I was putting a file together of all names, titles, and docu... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account April 30, 2016 - Caliber Home Loans has persisted in concealing an agreement they made with - when they sold the loan to Caliber in - 2014. The agreement was for Caliber to address errors in our account committed by -. Caliber has also continued to make mistakes when attempting to address our concerns. They are outlined in the documents attached but include : failure to appoint a Single Point of Contact for over 5 months after assuming servicing of the loan, the SPOC ( - - ) refused to complete research on our account to address errors, Caliber continues to remove an unsubstantiated claim of $3... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account April 28, 2016 - The home loan was transferred from - to Caliber Home loans in - -. In - -, - Caliber Home Loans filed a motion to cancel the foreclosure on my - real property at - - - - - - -, Florida - loan number -. I made application for a loan modification. Despite the servicers motion to cancel the foreclosure sale the foreclosure sale was held by surprise. I have attempted to save my primary residence for my - children. I have been told I have to vacate the house now. When I asked about relocation assistance monies and a move out date I was not given an... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 27, 2016 - - was the servicer of my loan, it was sold ( to whom, I do n't really know ) and - became the servicer. - accept my loan modification as '' complete '' but in fact, it had no signed IRS tax transcript request and no signed Dodd Frank certificate. No signed IRS Tax Transcript request, and neither - nor Caliber ever wrote to me to say this form was missing. MY RMA was denied, by Caliber for HAMP and then later, an in house mortgage. Caliber is now asking me to send in everything again. Therefore, they denied an incomplete application. ... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 26, 2016 - I filed a home modification with Caliber Home loans - - due to falling behind on my mortgage. I filled out the paperwork and submitted by email and fax. Several days later I call and they ca n't locate the paperwork, next time I call they have all the paperwork and the modification dept was going to review. I receive a letter stating I needed to send more information and I email the information and receive another letter not enough information- this has been ongoing for a year now. Same story they received the requested documents and then I receive a letter that they need more. I hired a... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 25, 2016 - -/-/-, I lost my husband to -. Until that time, we had - incomes and decided we wanted to buy a home, both of us in our - 's, decided it was time and coming into the age of retirement. I worked for - for 15 yrs. and my husband worked as a -. In the course of my job, I got injured on the job, and had - -, which left me declared - my Social Security and my -, who represented the courts. My job was unable to accommodate me anymore, and was forced into an early retirement. My husband passed in - -, and we had discussed that we wanted to live and retire where I... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 25, 2016 - -, T- - - -, - Consumer Financial Protection Bureau - Caliber Home Loans , Inc Attn : Loss Mitigation -, OK - Tel : - Fax : - -- Ref : Complaint against Caliber Home Loans. Loan # - On - -, -, we financed $150.00, - our home -, Texas, - through - - - -, -, AZ, - at 5.875 % interest rate. On - -, -, owner of property Deed of trust -, husband to the borrower of note filed Chapter - wage earner plan to help manage and catch up in our mortgage payment with base loan principal balance of $120.00, -... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 25, 2016 - I was approved for a short sale and my lender approved it. I was just told that my home will be foreclosed on after I was already approved and now it was denied. ... |
Caliber Home Loans, Inc Mortgage settlement process and costs April 22, 2016 - I chose Caliber Home Loans as my lender to buy a condo. I had 53 days before I closed on the condo. The seller chose a long closing because she had not found a place to move at that point. Although I had 53 days before closing, in order to make my offer attractive I did a 21 day financing contingency. Caliber was well aware of my 21 day financing contingency and ensured me it would not be a problem. I followed up with my loan officer everyday to make sure everything was going smoothly. She ensured me that everything was fine and we would be able to close on time. Not once during this process w... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 22, 2016 - I fell behind on my mortgage payments due to illness, I started working with a housing counselor in - 2015. She submitted a a completed workable solution packet to them. Maybe a month or two later, I received a call from my lender requesting I send in more papers. I did that. We have been to court here in -. eight times and only to be told they need more papers. I have done what they asked me over and over again. The housing couselor also sent them what papers they asked for. I only want to start making payments to save my home. ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account April 21, 2016 - My husband was approved through our - to be exempt from property taxes here in - - - Va as he is a - veteran. The problem is that Caliber home loans is continuing to take out the taxes, and will not adjust our loan to reflect the exempt status. I have called several time and each time they advise they will " open a new inquiry '' through their tax research dept. I am then advised to call back in a week because they are an inbound call center only. When I call back I enter the same loop again. I talk with someone who has no clue, am told they will open another inquiry, and I have... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account April 21, 2016 - Caliber offered a permanent modification, it was signed, notarized and sent back on - -, 2016. On or about - -, 2016 the payment was increased by about $150.00. When Caliber was questioned about this on - -, 2016, the customer service representative said it was because of an escrow shortage. They also said that an analysis was done in early -, so the analysis was requested and the rep said she would not send it out. She finally relented and said it would be sent out, but to this day the analysis has not been received. It was questioned as to why the shortage was not incl... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account April 20, 2016 - I issued a complaint against - - about the title transfer of my mortgage and not being informed of a foreclosure. - has contacted me and stated they can remove the foreclosure from my records with proof of improper title transfer and supporting court cases. These have been sent to -. My loan was sold from - to Caliber Home Loans when they never legally had the title to actually transfer. This is to inform Caliber Home Loans of the incorrect foreclosure they have on record on my name. Here is what was relayed to - Bank as to the issue : The title of my loan was not transferre... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account April 18, 2016 - To Whom It May Concern, This letter is to inform of misconduct and poor business practice on the part of our mortgage company, Caliber Home Loans. Three years ago, new to the area, we chose Caliber as our mortgage company on the advice of our realtor. At the time they had an office locally where we could have any questions resolved without incident. Our checks were due on the first of the month but not considered late until the - of the month. In - 2016, we received word that Caliber Home Loans was incorporated and we were to hence forth send our checks to - Texas. The local office w... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account April 17, 2016 - I got my last mortgage statement, with a significant increase in payment, from - to -. When I tried to inquire about this issue with Caliber Home Loan, which requires your loan number, all forms of communications, voice, on-line, do not recognize the account number, -, on my mortgage statement. When I try and e-mail --, found on my mortgage statement, there server refuses the e-mail. I seems to be no alternative other then mail, to contact this firm. ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account April 17, 2016 - We recently purchased a condo in - -, CA. Our lender : Caliber Home loans. Mortgage payment were set up as a direct deduction from my bank account. Since we travel extensively, I returned to the condo on - - and found several delinquency notices presumably to me from a company called -. They bore an incorrect middle initial. We were never informed by - or - of any changes to our loan. Please advise. ... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account April 16, 2016 - Caliber Home Loans, Inc. assumed the servicing of our mortgage from - - on - -, -. We had our Chapter - bankruptcy discharged by Judge - - - of the - District of New York, United States Bankruptcy Court on - -, - ( Case No. - ). An order of Final Decree was issued on - -, -. In a letter dated - -, -, - - -, attorney for - states, " I have confirmed with - that its pre-Petition arrears claim was paid in full, and that the debtors are up to date with respect to remittance of their post-Petition mortgage payments. '' This ... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 14, 2016 - My home is in foreclosure, and despite the fact that in -, Caliber/- Master Permanent Trust informed me that they were the new creditor/assignee of my mortgage, there is no recording in land records as to this day to support this, and further, -, the supposedly " former '' loan holder still continues to be listed as the plaintiff in the Sheriff 's sale. I suspect that Caliber may be deliberately not recording recent changes in mortgage assignments to further enrich themselves, ( by avoiding paying the real estate recording fees ) and at the same time to shield themselves from legal ac... |
Caliber Home Loans, Inc Mortgage loan servicing, payments, escrow account April 14, 2016 - I have recently been declined for a loan due to Caliber Home Loans reported their account with my name being delinquent in access of 90 days or more. I 'm filing this complaint on this creditor for the last 5 months I have been disputing this creditor for malpractice in that this company persistently is deceiving the credit reporting agencies and the investigations conducted are not in depth to look in the history of this companies reporting. I have a credit report dated -/-/15 which has Caliber home loans last reporting -/-/- in excess of 90 days. I have not received any correspond... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 13, 2016 - Caliber Home Loans charged excessive fees when i refinanced the loan. After a painful and long waiting resolution for the arrears i was able to cure the default and pay the loan with another loan. I do not quite understand what they charged in the escrow balance. I do not have a break down of the charges and fees or an explanation. In addition Caliber Home Loans sent - different pay off to escrow .I signed documents in escrow based on the pay off for - - and on - - Caliber Home loans faxed another pay off to escrow .I signed escrow and Title documents based on the - - pay ... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 13, 2016 - I had a job loss and could no longer make my mortgage payments. Before I was even - payment behind I contacted my lender to ask for help. What I got instead was a lot of false miss leading information and false hope which landed me very behind in my mortgage and facing foreclosure. I desperately need help to save my home. ... |
Caliber Home Loans, Inc Mortgage loan modification,collection,foreclosure April 12, 2016 - My mortgage is currently serviced by Caliber Home Loans ( CHL ), who took over servicing for - ( - ) on -. - adjusted our escrow account without notification, causing our normal monthly payments to fall short when paid. CHL then proceeded to forcefully lock us out of our home without warning, which is a clear violation of RESPA law. They hired - ( - ) to take this action and advised them not allow re-entry into the property. Then CHL proceeded with foreclosure action and set a sale date of -, ultimately postponing it to -. CHL has recently allowed re-entry in to the pro... |