Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure
Caliber Home Loans, Inc Mortgage department,
Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure North Carolina
My financial hardship began on -/-/- when I first fell past due with my payments on my mortgage thru Caliber home loans. Prior to falling past due with my payments I had contact Caliber home Loans and advised them of my situation, they had advised me that they could not help because I was current and that I needed to fall past due to get help, I let them know I was no longer able to afford the mortgage due to only - income so I would need to default - way. I had applied for help 7 times only to be denied over and over again. I finally received help on - - where I was approved for a trial plan, the plan trial was set for -/-/-, -/-/-, -/-/- with payments of $530.00 which I made a 3 payment on time and was looking forward tot he final documents to get this nightmare behind me. I waited for 5 months calling them almost daily requesting the final documents but I never received them, I then later called Caliber and they advised me the loan was denied on -/-/- for failing to sign the final documents. I argued with Caliber to resend them but they refused and have scheduled a foreclosure date for -/-/-. Caliber had advised me that the only option was to reapply, I received the documents on -/-/- to reapply which I filled out and sent it back on -/-/-, I have been calling daily but they say they have not received it. My divorce was finalized on - and I gained full custody of my son it 's hard already not having his mother in the home but to lose our home too it 's not fair for him. Please help me in saving my piece of the American dream, my home.
Caliber Home Loans, Inc customer in North Carolina
May 03, 2016
* Source: CFPB Complaint Database
Caliber Home Loans, Inc response to complaint:
Closed with explanation
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