Caliber Home Loans, Inc Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Caliber Home Loans, Inc Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Michigan

I filed a home modification with Caliber Home loans - - due to falling behind on my mortgage. I filled out the paperwork and submitted by email and fax. Several days later I call and they ca n't locate the paperwork, next time I call they have all the paperwork and the modification dept was going to review. I receive a letter stating I needed to send more information and I email the information and receive another letter not enough information- this has been ongoing for a year now. Same story they received the requested documents and then I receive a letter that they need more. I hired a lawyer and he has had the same issue with this company. Meanwhile they tell me not to send a payment because I 'm going through modification and I 'm behind. Now 8mos into this ongoing issue I am going to be faced with foreclosure because their departments mysteriously lose documents after I keep resubmitting.

Caliber Home Loans, Inc customer in Michigan
Apr 26, 2016

* Source: CFPB Complaint Database

Caliber Home Loans, Inc response to complaint:
Closed with explanation

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