Caliber Home Loans, Inc Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Caliber Home Loans, Inc Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Tennessee

I have received an incorrect - for - from Caliber Home Loans. The property was purchased on -/-/- for $56000.00, paid on for 11 years and sold at a short sale for $20000.00 on -/-/-. I have authorized my partner to talk to Caliber in trying to resolve this issue to no avail. This has been going on since -/-/- and here it is -/-/-. We have called at least 3 times but have been given the run-around by employees and supervisors. We have talked to Customer Service and Short Sale Department, but no one was willing to listen and re-send a corrected -. We asked Customer Service to send us an itemization of how they came up with the $100000.00. We finally received the information requested a month later and quickly discovered the error made by Caliber. The amount written off on -/-/- was $52000.00, and it was also written off on -/-/- in the amount of $53000.00. Then, the - were added together to total $100000.00 which is supposedly the amount of debt canceled by Caliber. When I explained this to Customer Service who then explained to her supervisor, the response was they did not write the loan


I will not be able to testify at a hearing because I am the - for my wife who was - and would not be able to travel to -, T-. I would like Caliber Home Loans to overnight a corrected - for -. I can not file - income tax return until this is settled. I would like Caliber to over night the corrected -.

Caliber Home Loans, Inc customer in Tennessee
May 10, 2016

* Source: CFPB Complaint Database

Caliber Home Loans, Inc response to complaint:
Closed with explanation

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