Caliber Home Loans, Inc Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Caliber Home Loans, Inc Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

Caliber Home Loans sent me a letter that they will refund the amount of $5000.00. Instead i received $4700.00. I called customer service asking why the amount was less and they could not come up with an explanation.

Caliber Home Loans, Inc customer in California
May 24, 2016

* Source: CFPB Complaint Database

Caliber Home Loans, Inc response to complaint:
Closed with explanation

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How Caliber Home Loans, Inc handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Caliber Home Loans, IncComplaint HistoryComplaints1/20125/20126/20127/20128/20129/201210/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/20166/201611/20160510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Caliber Home Loans, IncLoan servicing, payments, escrow account90.5%7.7%1.6%0.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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