Conventional fixed mortgage Loan servicing, payments, escrow account
Caliber Home Loans, Inc Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Maryland
My mortgage company sent me a modification offer which I signed and accepted. My total monthly mortgage payment is supposed to be $1600.00. Caliber Home Loans just called me and told me that my total mortgage payment due is $2300.00. I asked why it was that much and they explained that they had forgot to add fees to mortgage modification so $2300.00 is the amount due ; this can not be legal. Caliber Home Loans needs to waive any fees that they " forgot '' to add to our executed mortgage modification agreement. Caliber Home Loans took more than 90 days to approve my modification so they had plenty of time to check their work to make sure that they were offering me the right modification. I should not have to pay for Caliber Home Loans mistakes or for fees that I did not agree to and that were not part of our agreement.
Caliber Home Loans, Inc customer in Maryland
May 10, 2016
* Source: CFPB Complaint Database
Caliber Home Loans, Inc response to complaint:
Closed with explanation
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