Caliber Home Loans, Inc Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Caliber Home Loans, Inc Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Georgia

I got my last mortgage statement, with a significant increase in payment, from - to -. When I tried to inquire about this issue with Caliber Home Loan, which requires your loan number, all forms of communications, voice, on-line, do not recognize the account number, -, on my mortgage statement. When I try and e-mail --, found on my mortgage statement, there server refuses the e-mail. I seems to be no alternative other then mail, to contact this firm.

Caliber Home Loans, Inc customer in Georgia
Apr 17, 2016

* Source: CFPB Complaint Database

Caliber Home Loans, Inc response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Caliber Home Loans, IncComplaint HistoryComplaints1/20125/20126/20127/20128/20129/201210/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/20166/201611/20160510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Caliber Home Loans, IncLoan servicing, payments, escrow account90.5%7.7%1.6%0.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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