Review and analysis of over 200 complaints against Synchrony Financial
Synchrony Financial consumers have reported over 200 official complaints related to Billing disputes. Out of the 200 consumer complaints against Synchrony Financial, 10% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Financial responded to their complaint) and 100% were processed in a timely manner. 42% of consumer complaints against Synchrony Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
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Synchrony Financial Credit card billing disputes April 7, 2017 - I obtained a credit card with Synchrony Bank to obtain a 18 month no-finance account to pay for flooring and install service from -. We had just purchased the home so it was empty for the flooring to be installed. - charged my Synchrony account on -/-/2016 for $6000.00. - - started install on -/-/2016. My wife and I attempted several times to get - - management to come to the home as the install did not look correct to us. My wife sent pictures to - - and -, the flooring manufacturer. - admitted the flooring is defective via pictures. - - continued ins... |
Synchrony Financial Credit card billing disputes April 6, 2017 - On -/-/2017, I went to Ashley Furniture in need of a new sofa. I was interested in purchasing the sofa using the 18 month same as cash line of credit that Ashley furniture offered through Synchrony bank. I applied for credit in the store via the credit application kiosk and was instantly approved for $2500.00 line of credit. My sales representative - let me know that in addition to whatever I was approved Ashley would authorize a 10 % increase which was $250.00. I purchased the furniture, arranged for delivery and enjoying the new sofa currently. On today -/-/2017, I registered my ... |
Synchrony Financial Credit card billing disputes April 6, 2017 - I recently received my credit statement showing a minimum payment of $250.00. Because I can not afford to pay the full amount, there is a monthly fee of $37.00. In the terms and conditions, the credit card stated there was a minimum payment of $25.00 This amount is abusive and the original balance has quadruple within a year 's period.... |
Synchrony Financial Credit card billing disputes April 6, 2017 - I enrolled in monthly minimum amount due recurring payments some time ago with my WalMart Credit card. Up until just recently, those payments were drafted correctly from my account. today -/-/2017 when I logged into my bank account I notice Walmart had taken over $410.00 from my bank account which they were not authorized to do. my monthly minimum payments are $25.00 which was the amount they were authorized to debit my bank account.... |
Synchrony Financial Credit card billing disputes April 4, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 60 days past due as of -/-/- 30 days past due as of -/-/-, -/-/-, -/-/- to -/-/- I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Synchrony Financial Credit card billing disputes April 4, 2017 - I had a $25.00 minimum payment due on my Walmart Card and paid $30.00 online on - -, 2017. I had no idea that Synchrony Bank would hold the payment until -/-/17. When they applied the payment, it overdrew my bank account. Knowing that I already paid it, I contacted the bank who then did not authorize what I thought was a double payment. Subsequently, I contacted Synchrony who accused me of 'scheduling ', not paying on the account. They assessed me with late fees, etc. on -/-/17 I paid $30.00 ( for - 2017 ) and then received a notice from Synchrony that I owed them an... |
Synchrony Financial Credit card billing disputes April 4, 2017 - So I signed up for the care credit account when my dog required -, the amount was roughly -. I set the account up for automatic withdrawal and after 2 yrs thought I must be done. I called synchronity put in my social and the message informed me my account was paid and up to date. I then cancelled the automatic withdrawal from my account. Within a few weeks I was sent a letter my account was overdue, I called and spoke with a representative who informed me that after 2 years of payments, I actually owe - more than the original because I did not pay in time. What?????? OK so how will yo... |
Synchrony Financial Credit card billing disputes April 3, 2017 - I already submitted a complaint several months ago. The complaint number is - I just received a message from your organization that the credit card company could not respond without permission of the consumer. So, I submitted the complaint because I am a cardholder on the account, but my husband is the actual account holder, I guess. Can he give his permission to respond, without starting the complaint over from scratch?... |
Synchrony Financial Credit card billing disputes March 30, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due -/-/-, -/-/- I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Synchrony Financial Credit card billing disputes March 28, 2017 - someone opened a lowes account in my name i never ever used or opened lowes i never got anything from them, i disputed this and there telling me i benifited which is untrue this is not mind and thre refusing to remove this from my name i never dealtt with this bank and never will... |
Synchrony Financial Credit card billing disputes March 26, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days late on -/-/2015 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Synchrony Financial Credit card billing disputes March 22, 2017 - Thank you for your recent inquiry regarding your CARECREDIT/SYNCHRONY BANK. has refuse to credit my dispute and given the right to the provide. after the orange county sheriff is doing an investigation I hope you can see that I have take this very seriously. There is a police report an investigation case number. I am not paying for something I do n't receive just case a GPS of a mailman says that he placed in the mailbox. Plus you are the most irresponsible people sending a package over $100.00 without an insurance. Insurance Coverage - Priority Mail Priority Mail pieces bearing an Intellig... |
Synchrony Financial Credit card billing disputes March 20, 2017 - I have a store credit card with Amazon that is owned by Synchrony Bank. Their promotional offers are for purchases made over a certain amt., there is either a 6 month or a 12 month interest waived offer, if promo balance is paid in full by it 's due date. Since getting this card, EVERY SINGLE PURCHASE I have EVER made on it, was ALWAYS for either the 6 mo promo offer or the 12 mo. and as every Promo has come up on it 's expiration date I have made Pymt IN FULL and WELL IN ADVANCE of each Expiration date ( note : this is in addition to the mthly min. pymt I also need to make to avoid interest, ... |
Synchrony Financial Credit card billing disputes March 15, 2017 - Was not receiving statements in the mail. Payments were being sent with statement. I had called to see about reversing late charges and offered to pay the initial purchases but was told only half could be taken off. I have since paid the balance in full including all the late fees and fincance charges and interest. I want it cleared from my credit history.... |
Synchrony Financial Credit card billing disputes March 11, 2017 - I lost myTJ- Reward credit that was issued by Synchrony Bank. I have repeatedly told the investigators that the last time I used the card was on -/-/2016. Someone apparently found the card and used it to make online purchases at -, -, and TJMaxx. These unauthorized purchases were made from -/-/2016 - -/-/2016. After the investigation, the investigator 's finding was determined that I benefitted from the reported disouted purchase. I called the bank and inquired how that determination was made. I spoke to someone named - who told me the notes in the file indicated the determinati... |
Synchrony Financial Credit card billing disputes March 8, 2017 - Walmart credit card closed my account stating returned payments. The payments were returned because of an error when we changed banks. All payments were corrected and made on time. Further, my wife also had a Walmart card and hers was reinstated after the same problem.... |
Synchrony Financial Credit card billing disputes March 7, 2017 - I opened an acct. I used only once. For about - aromd there. I made monthly payment. I agree missing payment.. but I payed before -/-/2016. A lot enough to cover the total amount, in -/-/2016 -/-/2016. -. Then I got a balance for - in dic. -/-/2016. In - I call to pay off. The -. They said. The balance is -. And that minimum payment was -. I asked for a supervisor. I was agitated by what they said. The supervisor agreed to take - to satisfy the total balance, now I got a bill for -. Also the acct was clo by them. Long ago... |
Synchrony Financial Credit card billing disputes March 2, 2017 - My account was marked 30 days past due. I never received a past due notice and never got a call from the company to notify me that my payment was missed. The company told me at some point I opted out of contact. Having worked in - for 10 years I have NEVER missed a payment and would NEVER opt out of communications for reasons like this.... |
Synchrony Financial Credit card billing disputes March 1, 2017 - I have a credit card for Walmart through Synchrony Bank - - - - GA. -. The credit limit is only - and is at the limit because I lost my job -/-/2017 and am twice widowed, have no help and have not been able to find a job yet. I still have never been late on a payment until now! Pay due -/-/2017. They have been calling and emailing, which I want stopped is using all minutes on my prepaid phone I need for job search. I only want contact by mail. I talked to a rep today at - ID - I could not understand as from another country and asked if they would reverse just - ... |
Synchrony Financial Credit card billing disputes February 28, 2017 - On -/-/2017 I was erroneously billed $4000.00 for granite countertops. On the same day I was billed the correct amount for the countertops we had installed $3400.00. I filed a dispute with Synchony bank, but it was closed without me or the store ( LOWE 'S - NC - Store # - ). They sent me a letter stating that they trust the dispute had been resolved to my satisfaction. Nothing was done to resolve the matter. The charge still remains active on my account. I tried to contact them again today, but they could only offer to re-file my dispute. At that time I asked them how I could e... |
Synchrony Financial Credit card billing disputes February 26, 2017 - I have a Lowes Credit Card, managed by Synchrony Bank. Account # -. When I made my purchases at Lowes I was not tgold there was another company involved. I was in a - accident - - -. Since that time until this week, I have been in a - and an inpatient in a - - Hospital, - -, --. I am a - Resident. On - - - my father called the credit -card comopany, and after I authorized him to speak on my behalf, attempted to pay off the balance of the principle, and asked for an accomodation, forgiving the interest of $1000.00, on a bakance of $3500.00.... |
Synchrony Financial Credit card billing disputes February 25, 2017 - Bank changed closing date to -/-/- instead of -/-/- with no notification citing the reason of -/-/- only having 28 days.... |
Synchrony Financial Credit card billing disputes February 24, 2017 - I have obtained Lowe 's credit card : - First statement was paid in full. In the second statement Lowe 's charged undelivered items as well as already delivered item. I believe the merchandise should be delivered before billing.... |
Synchrony Financial Credit card billing disputes February 23, 2017 - I reported - fraudulent charges on my Banana Republic credit card which is through GE Capital Bank on or about -/-/- in the amount of $320.00 spanning -/-/- to -/-/-. As of -/-/-, the charges had not been removed form my account so I called and was told to wait as they would be removed by next billing cycle. As of today, -/-/-, the charges have still not been removed and I have been charged late fees in the amount of $50.00. Upon calling again, I am told that only a portion of the fraud has been investigated and it is 'approved ' but still not credited back. App... |
Synchrony Financial Credit card billing disputes February 22, 2017 - I have a secondary holder on my JC Penny card account and they will no longer allow her to pay the bill in stores on my account. She is - years old and used to be able to take a cab to - to pay the bill in person. They are now refusing to allow her to pay the bill although she was listed as the secondary card holder. She even asked to speak with a supervisor the last time and they still refused. This has now resulted in two recent late payments. One in - and one this month. Why wont they take her money anymore? This is causing an undue hardship on her and me as it affects my credit as... |
Synchrony Financial Credit card billing disputes February 17, 2017 - Please refer to complaint # - in which JCPenny credit card charges me $1200.00 for shutters that were supposed to cost $910.00 plus tax. I thought this was resolved but I just received my -/-/- statement and the cost is still -. $910.00 plus tax. $910.00 plus tax, we have a really good sale starting today, that also helps. Thanks, - - From : - & lt ; - ; Sent : Sunday, -/-/2016 - AM To : - Subject : RE : CC number Can you tell me how much the cost is? - - - - -, - - - Fax - - PI License - From : - - Michelle L [ ... |
Synchrony Financial Credit card billing disputes February 15, 2017 - Purchased goods and services from Lowe 's using their store credit card. Product and service was done incorrectly. Filed dispute with credit card company Which was acknowledged by Synchrony Bank on - - 2016. Stated in the communication that when the investigation was completed I would receive a response via mail or email notifying me of the resolution of the dispute. Never received a communication regarding a resolution and was forced to continue to make minimum payments even though the balance was in dispute. Was threatened that my account would go into collections if I did n't make a p... |
Synchrony Financial Credit card billing disputes February 14, 2017 - I did receive feedback from the Synchrony bank -, expires -/-/2018. that they were contacted by consumer finance government. I am still being sent a bill claiming that I owe the bank $35.00. It might have been reduced to $9.00. There was no change reflected on my bill. Please contact this bank again. I do not owe this bank any money from purchases made on the bank. This bank is charging me for insurance which was never purchased or used. I am simply a shopper at Amazon. - - -... |
Synchrony Financial Credit card billing disputes February 13, 2017 - I contacted Care Credit and informed them that they would received a check from - - - to be applied to the - bill. On -/-/- they received a check of $950.00, from - -, which was applied to my account ( - ). On -/-/-, Care Credit received a payment of $200.00. toward this account leaving a balance of $940.00. On -/-/-, I paid $100.00 toward this account. Care Credit has referred this account to the credit bureau for delinquency to this account. I have been making the payment I am not having any difficulty in making payment to this account. According t... |
Synchrony Financial Credit card billing disputes February 9, 2017 - SYNCHROINY BANK/CARECREDIT FAILED TO ACTIVATE - INSURANCE ON THE ACCT THAT WOULD PAY THE ACCT IN FULL... |
Synchrony Financial Credit card billing disputes February 8, 2017 - I HAVE A JCPENNEY ACCT AND I HAVE - INSURANCEON THE ACCT! I HAD A - IN MID - I AM NIOW - FROM A - I AM IN -! THEY SHOULD BE PAYING THE ACCT... |
Synchrony Financial Credit card billing disputes February 1, 2017 - I opened the " 18 month interest free '' account -/-/- and paid monthly on time via - - -. After 18 months, -/-/-, I was under the impression that the account was fully paid and therefore, stopped payment. I never received a bank statement from Synchrony bank to verify so I called them to confirm if the balance was paid in full and the representative on the phone indicated a remaining balance of $180.00 was owed. I paid this amount and closed the account. Roughly a year later I received a letter from debt collections indicating that I owed $1900.00. I opened an inquiry t... |
Synchrony Financial Credit card billing disputes January 30, 2017 - We bought a sofa and chair with their protection policy -/-/- at JC Penneys and put it on my Penney 's credit card since it was three years interest free. We then order a recliner from them to match -/-/- and was told it was one year interest free. I was concerned and the saleslady said they applied your payment to the first promotional balance first. This summer we noticed that our bill, which I had been making online payments to get rid of was almost right back where it began. I called and they explained that the chair had acrued interest because it was n't paid off by -/-/-. ... |
Synchrony Financial Credit card billing disputes January 30, 2017 - Charged interest on $0.00 ( - ) balance.... |
Synchrony Financial Credit card billing disputes January 20, 2017 - applied for CareCredit for my dog 's - and the - charge -/-/16 and I guess I was on a " deferred credit '' plan that I understood as they would charge interest back to the beginning but calculate it base off the monthly balance deferred not the whole balance even amounts they were not carrying. My deferred credit deadline was -/-/16 and my balance was less that - and I was charged $380.00 interest and was told that was calculated carrying the full balance even though they did n't the full 6 months. I understand calculating deferred interest based on what the balance wou... |
Synchrony Financial Credit card billing disputes January 19, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 60 days past due as of - 2015 30 days past due as of - 2015 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Synchrony Financial Credit card billing disputes January 18, 2017 - I had a JC Penney payment due on -/-/2017, the payment has to be made by - on the due date. I had made the payment on their website through my checking account like I always do. I have a confirmation email that the payment was made -. I received a $25.00 late fee!! The payment was made in plenty of time to AVOID that. They can not put a late fee on because of a payment made on the due date in plenty of time. They should not be allowed to harass all of their customers with this type of late fee.... |
Synchrony Financial Credit card billing disputes January 14, 2017 - Someone at an Old Navy store opened an Old Navy Visa account for me -/-/2016. They put the wrong address for me into the computer and their computers were down, so the typical process of checking your address on the screen of the credit card machine did n't occur. Fast forward, now it is 11 months later and my credit card is in collections. I only used the receipt to purchase goods in the store and one other time had the person in the store look up my account. I never received the card in the mail. After getting my credit report, I saw that the account was listed under the same address but d... |
Synchrony Financial Credit card billing disputes January 9, 2017 - My Walmart store card was lost and used without my permission. I did not participate or receive any goods or services so I filed a fraud claim with Synchrony Bank and I received a fraud investigation form and was told it would be investigated. I completed the form and sent it in and received a letter confirming the fraud had been investigated and they found my fraud claim to be valid after they researched it and looked into. So I received a letter saying that they had researched it and found in my favor and all fees and charges had been credited back to my account there was an adjustment done ... |
Synchrony Financial Credit card billing disputes January 9, 2017 - My - Mastercard was lost and used without my permission in a state that is atleast a thousand miles away. I did not participate or receive any goods or services so I filed a fraud claim with Synchrony Bank and I received a fraud investigation form and was told it would be investigated. I completed the form and sent it in and received a letter confirming the fraud had been investigated and they found my fraud claim to be valid after they researched it and looked into. The charges were made in a state thousand miles awat. So I received a letter saying that they had researched it and found in ... |
Synchrony Financial Credit card billing disputes January 9, 2017 - My Lowes Consumer credit card was lost and used without my permission. I did not participate or receive any goods or services so I filed a fraud claim with Synchrony Bank and I received a fraud investigation form and was told it would be investigated. I completed the form and sent it in and received a letter confirming the fraud had been investigated and they found my fraud claim to be valid after they researched it and looked into. So I received a letter saying that they had researched it and found in my favor and all fees and charges had been credited back to my account which was done on -... |
Synchrony Financial Credit card billing disputes December 23, 2016 - Opened my account in -/-/2016 to make a purchase that i was told was under the special promo where i do n't have to pay interest for 6 months. Before the purchase I spoke to walmart employee and then - different customer support agents on the phone and was told that everything should be fine. My -/-/- statement included an interest charge. I called customer service back and was told i was not a part of the promo because i did not qualify but would not give me a reason why. They gave me no solution and basically said i would have to pay interest going forward. I then paid off my entir... |
Synchrony Financial Credit card billing disputes December 22, 2016 - I paid off the balance on my tjxrewards card and also have it on autopay. Your confirmation says that it will take 48 hours to reflect on your account. In five days it still did not show and my available balance did not change. I called and they said because it was an unusual payments I would have to wait 5 more days. So you get penalized for paying your bill & website confirmation is a lie it may take 10days for a payment to show. I paid from my regular bank account that I have had for years... |
Synchrony Financial Credit card billing disputes December 20, 2016 - -/-/2016 I already have filed a complainjt with you about Lowe 's Synchronjy Bank of -, - however, it seems things get more complicated as each day passes by. I have written this bank so many times, given them all the information to prove I paid all monthly statements on time still I get letters even today from them and one from undoubtedly their head office that made no sense whatsoever. I am going to send you copies of everything I have received from the credit card company 's bank since I purchased this washer for my brother -/-/2016. I had six month 's free interest or was suppos... |
Synchrony Financial Credit card billing disputes December 17, 2016 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of - 2016 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Synchrony Financial Credit card billing disputes December 16, 2016 - Synchrony continuing to bill me for a fraudulent charge which I disputed. I explained that neither had I ordered or received merchandise amounting to the $350.00 but had only purchased and paid for - trial items totaling $9.00 which were unsatisfactory and which the company had failed to allow me to return.... |
Synchrony Financial Credit card billing disputes December 15, 2016 - I paid off the QVC Card to later find out my account is in collections. When making an order, I find out this account is in collections. I never received a notice of collections and never received a call. The collection company hung up on me for the first call. My second called proved they never tried to contact me via mail or spoken to me. I requested a letter of proof for this collection because I thing this is a scam or QVC is taking advantage of their customers and causing damage to their credit reports. I was informed my account was closed without a notice in the mail or a courtesy cal... |
Synchrony Financial Credit card billing disputes December 15, 2016 - In - 2016 I went online and ordered a " Free Trial '' offer from - and was only to pay Shipping and Handling. I should have known better and looked for very small print that might obligate me to receive future product, there was n't any. After reading numerous similar complaints online even under - Consumer Complaints, they all say the same thing. I was temporarily in -, I returned to my home in - - -, 2016. When I received my Statement from Synchrony Bank in -, I noted the charges of - $86.00 and $89.00. I immediately called Synchrony Bank and disputed the charges... |
Synchrony Financial Credit card billing disputes December 15, 2016 - WE PURCHASED AN OVEN FROM THE LOWE 'S - STORE IN - 2016 AND OPENED A CREDIT CARD ACCOUNT TO GET AN E-TRA 5 % OFF. They delivered the wrong oven & returned it to there store in - Florida. We never received any goods ( oven ) or services from Lowe 's so we cancelled the oven on - -, 2016. They are now, Lowe 's credit, sending me a bill for $180.00. Again, we never received any goods or services ... just frustration in trying to get the oven we ordered. We called Lowe 's Corporate offices in North Carolina but they advised it was a store/credit issue and they would not get invo... |
Synchrony Financial Credit card billing disputes December 14, 2016 - I been dealing with the promotion with synchrony bank ( - - credit card ) sincei made a purchase on - - 2015 with a promotional period of 36 months with 0 % APR and, they duplicated my purchase so I been calling every single moth in order to fix this problem once for ever, and I believe I a victim of an scam by this institution because I did only one purchase for $3300.00 on - - 2015 no other ( of $2400.00 ). I m sick and tire speaking with synchrony bank customer service and they did nothing about this problem that is affecting my credit and my minimum payment agreed as... |
Synchrony Financial Credit card billing disputes December 13, 2016 - We made a furniture purchase in the amount of $34000.00 from Ethan Allen on -/-/2016, and used a promotional offer through Synchrony Bank to finance the purchase. When the first part of the furniture was delivered, - items, every piece was incorrect, dirty or damaged. We requested that the furniture be returned, however, the delivery men refused. We called the Ethan Allen showroom immediately, but neither the store manager, nor the sales person we dealt with was available and did not return our call. We called Synchrony Bank to verify that we could dispute the purchase if we did not get... |
Synchrony Financial Credit card billing disputes December 13, 2016 - I signed up online for a credit card for Walmart. I never received a card. I still have not received a card. I never received a bill UNTIL AFTER I was notified that my payment was late. This failure to bill is not only bad business practice but implies fraudulent practice. I called customer service to complain that I was unable to access my account online and that I was furious that I would receive a late notice before I received a bill. At that time, I CANCELLED my account with a promise to pay the balance in full and the bank would remove the late charges. In -/-/- and -/-/-... |
Synchrony Financial Credit card billing disputes December 7, 2016 - We are a - - and were told by the store manager that we WOULD NOT BE CHARGED INTEREST on this account which has now been paid off. She told us it was a same as cash offer and said we would receive this incentive for opening the account. Our -/-/2016 statement shows they charged us $230.00 in interest for 2016. Our account number is -. I want a refund check for $230.00 sent to us immediately. If they do not send our money, we plan to seek legal action. Thank you, - -... |
Synchrony Financial Credit card billing disputes December 7, 2016 - I opened a credit card account with Ashley Furniture on - - - under a promotional program, NO PAYMENTS, NO INTEREST, NO CHARGES until - -, I was in the - - when I was notified on - -, - that I was - of - - in the country that were going to be randomly recalled to - - and - to - with little to no notice. I began training on orders from - to - - and had expected to report for - - in -, but my orders were delayed until -, I had received my first account statement from GE Money Bank in - -, no payment was due and I had c... |
Synchrony Financial Credit card billing disputes December 7, 2016 - Wall Mart credit card Wil not allow a payment made -/-/-16 to be credited to -/-/-16. I have talked with customer service when this problem happened in -. Wall Mart does n't disclose hat the cutoff date for billing month is. Last month it was the -. It changed this month and customer service wallmart credit card wo n't allow a payment made -/-/-16 tone credited to -/-/-16 due date. My name is - - - - - - WA - - Card # in dispute - - -... |
Synchrony Financial Credit card billing disputes December 5, 2016 - I went ahead and placed an order on Samsclub.com for -, buying a bedroom set and mattress set. I went ahead and returned the items, however Samsclub has only credited me for the mattress set, -. I have attempted to have the remainder credited and interest fees since the purchase was made on -/-/- and here we are on -/-/2016 and the mattress credit was made on -/-/-. I have been waiting and waiting with no avail. Please help.... |
Synchrony Financial Credit card billing disputes December 3, 2016 - A payment to my American Eagle credit card, backed by Synchrony Bank, was made in error apparently, leaving a $3.00 balance for whatever reason, and I was never notified my account was now in default, considered 'delinquent '. The payment was taken for $25.00, not the $28.00 that was the balance on the card. I never once received a call, postal notification, nor an email correspondence telling me my account was nearing a 30-day collection status. I have never made a late payment - I have had ZERO 'missed payments ' reflected on my credit history for anything, and this $3.00 and change ... |
Synchrony Financial Credit card billing disputes December 2, 2016 - We are being charged for things on our account but no one can tell us where they are coming from, the balance we had on the card was - as of - - 2016 and there were no more charges on the account, when we received the bill they were charging us - on top of that i had - worth of credits applied back to the account, and for months it did not reflect, we have asked for help from them so many times, with getting no help at all, no statements ever reflected the credits or the additional charges they claim we have, we have refused to make payment at this point because of the issues th... |
Synchrony Financial Credit card billing disputes December 2, 2016 - I have recently had a problem with my - credit card. Today i received a call from a collection agency about my - card. I have received no notice of this from - themselves. i was just hit with a phone call that my account has been sent to a collection agency. What shocks me even more is that it was for the Amount of -. I was shocked at this phone call so i called - in order to better understand the situation and all i received from the representative was that i had to pay the amount, and that nothing could be done about the fees!!!! I did n't even realize i owed money to -, an... |
Synchrony Financial Credit card billing disputes November 29, 2016 - I opened a Sam 's club credit card when a clerk told that me I would " Receive $45.00 off Instantly '' if I made a $100.00 purchase the day I opened the account. There were signs all over the store adversiting this offer. When i received my statement the $45.00 was not deducted. I called - and was told that I was given wrong information. The credit would not appear for 2 or 3 months. I said I wanted to pay the balance, but I would deduct the $45.00 dollars. I was told I would be charged interest.... |