Synchrony Financial Credit Card Complaint

Billing disputes

Synchrony Financial Credit card department,

Billing disputes Florida

WE PURCHASED AN OVEN FROM THE LOWE 'S - STORE IN - 2016 AND OPENED A CREDIT CARD ACCOUNT TO GET AN E-TRA 5 % OFF. They delivered the wrong oven & returned it to there store in - Florida. We never received any goods ( oven ) or services from Lowe 's so we cancelled the oven on - -, 2016. They are now, Lowe 's credit, sending me a bill for $180.00. Again, we never received any goods or services ... just frustration in trying to get the oven we ordered. We called Lowe 's Corporate offices in North Carolina but they advised it was a store/credit issue and they would not get involved??? So, we had no oven for -, only frustration and now they want us to pay for something we do not have and never had..

Synchrony Financial customer in Florida
Dec 15, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

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