Synchrony Financial Credit card department,
I paid off the QVC Card to later find out my account is in collections. When making an order, I find out this account is in collections. I never received a notice of collections and never received a call. The collection company hung up on me for the first call. My second called proved they never tried to contact me via mail or spoken to me. I requested a letter of proof for this collection because I thing this is a scam or QVC is taking advantage of their customers and causing damage to their credit reports. I was informed my account was closed without a notice in the mail or a courtesy call. When I call QVC, they say this is a false statement. QVC has me running around to clear my credit and begging for answers they ca n't provide. However, this vicious cycle of credit destruction was caused by them. I 'm getting the run around.
Synchrony Financial customer in Maryland
Dec 15, 2016
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with explanation
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