Wells Fargo & Company Credit Card Complaint

Wells Fargo & Company Credit card department,

Credit card protection / Debt protection Arizona

On -/-/2017 our tax refund was deposited in to my husbands account in the amount of - of which - was then taken by - and applied to an account they state is in default. We were told many times they could do this without notification, when we asked to speak about this and get our money back they have denied supervisors and managers and we were transferred or hung up on. They sent us a letter dated -/-/- which we received on the -/-/- or - which was 1-2 days before they offset our account allowing us to settle but they did not give us time to call in to settle now we are trying to work with them and they states that they are denying to speak with its. There was no letter of default or no notification of a court hearing so we can contest the judgement. However they states that they can take any amount deposited into our account without notice and without obtaining judgement stating it is their right to do so. We have spoken with the credit card department and it is showing that are card is charged off not in default. We have not had any chance to settle with - or go to court to vacat the judgement and now we are not able to pay our rent.