Citibank Credit card department,
Credit card protection / Debt protection Texas
Needed to order some merchandise from -. Placed the order, but the product never got delivered. I even called - and they determined that the product was stolen. I advised - that the deliver driver left my back gate open and someone walked in and took the package. I have been back and forth between - and Citi CC and again for the 10th million time i am submitting a complaint. And also my card got comprised, I got a text stating that someone was trying to use my CC at a foot locked for the amount of $470.00. on -/-/2017. Which that was not even me. The only thing this card has valid is a - dollars charge from -. Which I will be moving to my other CC soon. This card has been the worst to deal with. CITI CC also stated that they sent a replacement, WHICH I NEVER GOT!!! I just want my Money back.
Citibank customer in Texas
Feb 28, 2017
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://online.citibank.com/ |
| Phone | 800-870-1073 |
| Address | 701 E 60th St N Sioux Falls ND 57104 |
| Citibank | |
| Citibank |
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