Citibank Credit card department,
Credit card protection / Debt protection South Carolina
Unauthorized charges were made on my Citi VISA card. The charges were made in -, -. I live and work in -, -. I was not in - on the dates of unauthorized use. The amounts were all suspiciously large even numbers : $400.00, - etc. amounting to over $2600.00. These charges in no way resemble the pattern of spending history previously or after the disputed charges. I have tried repeatedly to dispute the charges with Citi. They just sent me a letter stating that " since my name was on the card '' I would be responsible for the charges. The stated policy of the bank is that I am not responsbile for any disputed charges.
Citibank customer in South Carolina
Feb 17, 2017
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://online.citibank.com/ |
| Phone | 800-870-1073 |
| Address | 701 E 60th St N Sioux Falls ND 57104 |
| Citibank | |
| Citibank |
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