U.S. Bancorp Credit Card Complaint

Credit card protection / Debt protection

U.S. Bancorp Credit card department,

Credit card protection / Debt protection California

I saw a photograph scanner advertised on - in -/-/-. I ordered the scanner for $300.00 and I was told by the merchant it was a special program in cooperation with - for a low price and to buy an - gift card for $300.00 and use this for payment. I bought the gift card and paid for the scanner. It did not arrive and after two weeks I contacted - about this. They said it appeared to be a scam, despite being listed on - and they refused to accept responsibility for the fraud. I had charged this to my credit card " - - - '' from U.S. Bank, ending in -, believing their advertising claims that this card would protect me from fraudulent transactions. They have denied this claim for $300.00, which appears to be a breach of their contract with me.

U.S. Bancorp customer in California
Apr 11, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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