U.S. Bancorp Credit card department,
Credit card protection / Debt protection California
I saw a photograph scanner advertised on - in -/-/-. I ordered the scanner for $300.00 and I was told by the merchant it was a special program in cooperation with - for a low price and to buy an - gift card for $300.00 and use this for payment. I bought the gift card and paid for the scanner. It did not arrive and after two weeks I contacted - about this. They said it appeared to be a scam, despite being listed on - and they refused to accept responsibility for the fraud. I had charged this to my credit card " - - - '' from U.S. Bank, ending in -, believing their advertising claims that this card would protect me from fraudulent transactions. They have denied this claim for $300.00, which appears to be a breach of their contract with me.
U.S. Bancorp customer in California
Apr 11, 2017
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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