Resources for resolving common issues with Cardinal Financial Company, LP products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Cardinal Financial Company, LP and work to get a response. After your complaint is forwarded, Cardinal Financial Company, LP has 15 days to respond to you and the CFPB. Cardinal Financial Company, LP is expected to close all but the most complicated complaints within 60 days.
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Cardinal Financial Company, LP Mortgage application, originator, mortgage broker April 2, 2017 - I applied for a convention 30 year fixed refinance loan with Cardinal Financial ( Cardinal ) ; DBA ; Sebonic Financial ( Sebonic ) on -/-/2017. I spoke with loan originator - ( - ) for 1.5 hour, he pulled my credit report. He told me that we can do the loan ; he said that he will have his manager and brother ; - looks at it again and he will call me back to confirm. After 1 hour I called -, he said that his manager said that the refinance will be ok and loan will be closed within 1 month or before. On -/-/2017, I received an email from - to assure me, I do not have to pay a... |
Cardinal Financial Company, LP Mortgage credit decision / underwriting March 22, 2017 - - recommended Cardinal financial company to finance a mortgage on a home purchase in - -, Fl. The bank took to long to process the application by holding up the processing over $140.00 non payment of old - bill and it took 4 weeks to appraise the property. The property was under appraised which should have given me the ability to cancel the sale but the appraisal took over 4 weeks to get done and I did not have the ability to cancel the sale. In the end I was forced to take out mortgage insurance on a property in order to to close. Similar properties like mine are selling for $1... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker March 21, 2017 - On or about -/-/-, I applied for a mortgage with Cardinal Financial online. After qualifying for the mortgage online, I was instructed to order an appraisal in order to proceed with the application. When I inquired about the appraisal, Cardinal Financial stated that this was mandatory and assured me there will be no problem with the mortgage application. Relying on Cardinal Financials ' assurance, I paid $660.00 to Cardinal Financial for the appraisal. Immediately upon payment, I was contacted to schedule an appraisal appointment and within few days was notified that the appraisal was c... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker March 4, 2017 - I applied for a convention 30 year fixed refinance loan with Cardinal Financial ( Cardinal ) ; DBA ; Sebonic Financial ( Sebonic ) on -/-/2017. I spoke with loan originator - ( - ) for - hour, he pulled my credit report. He told me that we can do the loan ; he said that he will have his manager and brother ; - looks at it again and he will call me back to confirm. After 1 hour I called -, he said that his manager said that the refinance will be ok and loan will be closed within 1 month or before. ( See Exhibit 1 & 6 ). On -/-/2017, I reviewed and signed loan docs, applicati... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker January 19, 2017 - Cardinal Financial did not honor refinance loan rate lock agreement due to negligence and inaction on their part. - - was my loan originator. From the day I called Cardinal to start my refinances to the day they denied my locked rate, this process took 90 days or more. I engaged Cardinal Financial ( dba Sebonic Financial ) to refinance - residential property loans. I started the process the last week of - -. For over 60 days I was asked to provide documentation, which I did on a timely basis. Prior to closing the loans, the loan coordinator asked me on - - ( over 2 month... |
Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account January 6, 2017 - I mailed per Cardinal Financials website, a PMI removal letter with 1 day old Comps from a local realtor who has sold a few homes in my subdivision in the last 2 months, selling for prices that show my home has over the 25 % equity need to remove PMI. This was mailed -, I never received a response from them, after chatting with an agent of theirs on -/-/-, they said I wont be able to remove it without an appraisal from their Very Own appraiser, paid by me, and She advised me that I am not to use my own certified NC appraiser of my choice. No document I signed shows this specific requir... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker December 5, 2016 - I applied for a loan with Cardinal Financial. I was contacted by the loan officer - - who told me based on everything I was telling him and the documentation I provided him he was able to do the loan. I provided my paystubs and - the day he requested them. He told me I was approved and collected $450.00 for an appraisal. It was two weeks after the appraisal and - stopped returning my phone calls or responding to emails. Finally in a text message he told me I have been declined for the loan. That was the last time he replied or responded to any attempt I made to contact him. I f... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker December 2, 2016 - My wife and I initiated a mortgage application with Sebonic Financial and its affiliate Cardinal Financial on - -, 2016 to refinance the mortgage on our property located in - - Maryland. The mortgage officer, - - locked the rate at 3.75 % fixed rate for 30 years and promised us a smooth and fast processing in one month and promised no more than $800.00 out of pocket expense. Following are the reasons for our application withdrawal on - -, 2016 and our request for refund of the money that we had already paid to the company ( $600.00 + $180.00 ) for appraisal and ... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker November 18, 2016 - dealings with Sebonic financial / Cardinal financial. Very Unprofessional! Made numerous promises that were not fulfilled. Endless frustration and disappointment. Look elsewhere, trust me you will be happy you did.... |
Cardinal Financial Company, LP Mortgage settlement process and costs November 2, 2016 - I used Cardinal Financial as my lender on a new home purchase. During the application process, I was to obtain a survey, which costs would be paid out of pocket. The first payment was $500.00, which I made via credit card to - -. Because it was new construction, the bank wanted another survey which cost an additional $150.00 which I also paid out of pocket via a credit card on -/-/2016. During closing I noticed that my closing docs had a charge of $ - for the survey that they indicated they paid to the vendor. They indicated to contact my closing agent - - for a refund... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker October 28, 2016 - Cardinal financial has mislead our family so many times over the course of a few months while working with them to obtain our home loan. They have requested documents which are NOT required as this home is a VA loan and some documents simply do not even exist. We were approved based on accurate information we gave, then we are days from closing - we are being told they now require documentation that was not initially required, nor is it a requirement of the VA funding process. Our family who is a military service family has already invested nearly $1000.00 in this process. I want Cardinal... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker October 12, 2016 - On -/-/2016. I started an application for a mortgage with Cardinal Financial Company , LP dba Sebonic Financial. I was charged - dollars to order an appraisal on the property I was buying. On -/-/-, before the appraiser was even ordered by Cardinal Financial. I changed my mind about working with Cardinal Financial, and asked them to cancel my appraisal, and reverse my charges. On -/-/- I received an email from - -, the loan originator I was working with at Sebonic. He wrote ; " Not ignoring this request, I 'm just waiting on confirmation that your appraisal refund has b... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker September 25, 2016 - Finance company changed themselves to be the first mortgagee and beneficiary on my insurance prior to loan closing without my knowledge or consent.... |
Cardinal Financial Company, LP Mortgage settlement process and costs September 14, 2016 - On -/-/2016, I contacted Sebonic about refinancing my current FHA loan to a conventional. When I started the process with the first loan officer ( - ), everything was great. After, his analysis and their team, he felt confident about closing the loan. He asked me to pay for the appraisal amount of $490.00 which was done the same day and the appraisal came back with a value of $20000.00 less that what the house was appraised exactly one year ago. I then engaged into an appraisal dispute. I provided them all the comps for my neighborhood and the upgrades made to the house. Neverthel... |
Cardinal Financial Company, LP Mortgage credit decision / underwriting September 13, 2016 - We applied for a cash-out refinance with - to get out of an ARM with a balance of $ -, consolidate a - mortgage of $ -, and pay off debt. Specifically, I requested a full 80 % of the appraised value, which my husband and I estimated to be approximately $ -. The initial paperwork we signed showed the mortgage value of $ - associated with an $ - value We spent $520.00 on an appraisal and two months of underwriting. The appraisal came out to be less than expected - $ -. As a result, the underwriter backed out stating our Debt-to-Income Ratio was too high to take out 80 %... |
Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account September 9, 2016 - I bought a house in -, refinanced at $320000.00 with Cardinal Financial in -. Assessed value was $340000.00. Made improvements to the house that resulted in a higher value. Cardinal Financial sent out an appraiser on my cost. The appraisal came back at $400000.00. Cardinal Financial has in their eligibility criteria a minimum seasoning requirement that is waived if improvements are made resulting in a higher appraisal value. They are now refusing to waive the seasoning with the excuse " How do we know the improvements resulted in the higher appraisal? ''... |
Cardinal Financial Company, LP Mortgage settlement process and costs August 17, 2016 - This company will not respond to my concerns/complaints. I have tried to have a manager call me multiple times, but I have not heard back. My first complaint is that there has been no communication throughout the whole process and I feel like we have been left in the dark on our mortgage process. Emails were being returned in an untimely manner, if at all. I have still been waiting for a response about why my closing could n't happen when it was scheduled and that request was sent to a manager. It has been almost a week now. This makes me feel like my loan is not important to them. My second c... |
Cardinal Financial Company, LP Debt collection taking/threatening an illegal action threatened to sue on too old debt August 9, 2016 - Company called and said I took out a payday loan that I never took out 6 years ago, told me I was going to be sued if I did n't pay them - dollars. Name of company is Cadinal Processing, said loan was through - - and - -.... |
Cardinal Financial Company, LP Mortgage settlement process and costs August 4, 2016 - Sebonic Financial - NC, person in charge of the process is - -, but further issues arose when the file was transferred to person listed on the mortage documents, - -. This involves misleading and failing to make sure that my - - - mother was aware of the reaons they repeadly raised issues with the process even after they got to a closing date last week. She showed up to sign the papers and they introduced a provision that she had asked about concerning the persons required to be present to close the loan. On her behalf as her son I have taken this matter up because ... |
Cardinal Financial Company, LP Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay July 20, 2016 - today I received a call at work from Cardinal - - - at - and my cell phone using the number - x -. She is threatening to prosecute and have me picked up. they want $2700.00 and then changed the amount to $500.00. They are calling me at work. They are calling my family. They called my dad last night in Illinois. we are all on the do not call list. I filed a report with the FTC ref # -. This is a Scam. I want it stopped and I want them to quit calling family. They are leaving automated messages and leaving messages for me on family phone numbers. they are crossing the line ... |
Cardinal Financial Company, LP Mortgage settlement process and costs July 16, 2016 - I have been working with Cardinal for months. I sent you a complaint a few weeks ago. Nothing was done, but not things are even more serious. I think they are intentionally trying to make sure that my loan is denied, probably because I filed the complaint. I was suppose to close on -. I did n't. Not because I had n't done what i was suppose to do, but because they kept changing the " fha guidelines ''. They constantly lie to me. I was told I had to verify funds of 1 % of the loan or more, but the day before closing they started demanding all this extra paperwork that is not required. They h... |
Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account June 17, 2016 - I had sent Cardinal Financial my -/-/- monthly mortgage payment ( due on - - ) on - - in the form of - different money orders of $990.00 each, for a grand total of $2900.00, in a single envelope. But the bank only cashed - of them for $1900.00 on - - and applied that amount towards principle, as my total monthly due amount is $2700.00. In essence they lost the third money order. Upon inquiring they requested me to send them copies of the money order receipts, which I scanned and sent them promptly on -/-/-. The receipt images I sent were of very high r... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker June 16, 2016 - My loan officer, at the time, - - lied to me over and over again and cost me time, money and - homes. He kept lying about the numbers and when I called to report him ( I called over a 100 times ) no one would return my calls. He has since been terminated due to fraud, but they refuse to make me whole my waiving their origination fees. They also lost my personal paperwork. I had to submit documents 3 times over, the same ones and no one can tell me where they are. For all I know, - took them when they left. Someone needs to look into the practice of this company because I think they... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker June 13, 2016 - Cardinal Financial offered a better rate on my mortgage so I followed the normal refinance process of full disclosure of my assets, income, and obligations. There was no doubt that I had at least 60 % equity in my home based on selling prices of like models in our subdivision. I said to Cardinal Financial if I did not qualify for any reason I would not pay for an appraisal. Cardinal Financial said I qualified so I paid the $470.00 for the appraisal. The appraisal came 10 % lower than comparables, but still showed 50 % equity. I have a pension, social security, and had a part time job. Next t... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker June 11, 2016 - I was shopping for a refinance loan and I made the mistake of giving the lender my credit card info for the appraisal if I decided to go with them and told him not to use it unless I gave my express permission. After sending him an email telling him we would not be moving forward until I had compared all offers he charged my credit card for the appraisal. At no time did we sign any documentation or give him permission to go forward. The credit has still not showed up on my credit card after he stated it was being refunded. ... |
Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account June 7, 2016 - A mortgage broker ( Sebonic Financial/ Cardinal Financial ) charged my credit card for an appraisal/inspection fee ( of $400.00 ) on a ( short sale ) home that I was hoping to buy. The sale never went through yet the mortgage broker refused to refund my money. They have essentially opted to keep my $400.00 without providing the service and I need my money back. I have a detailed package of the incident that I 'll upload with this complaint. ... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker June 7, 2016 - I had applied for mortgage on -/-/16 with Sebonic/Cardinal Financial. They charged my credit card on -/-/16 for $480.00 as appraisal fee. About one hour after the charge ( same day ), I called and informed them that I am withdrawing my application for mortgage with them so there is no need for appraisal. I also requested that the money charged be credited back to my card, both over the phone and in writing, as an email. They did not credit the money back and today I received property appraisal that was done on -/-/16 despite my withdrawal of the mortgage application at the ... |
Cardinal Financial Company, LP Mortgage credit decision / underwriting April 22, 2016 - I am writing to express my frustration and to let you know that I intend to file a complaint with the - and other regulatory agencies about the neglect and misrepresentation I received from your institution. I have have been a mortgage payer for almost 20 years and NEVER have been late nor have any problems paying my mortgages even in the downturn when I could have walked away from my investments like many people in the same situation in -. I like everyone else would like the opportunity to save money and I thought that by refinancing my home that I could consolidate my debts and app... |
Cardinal Financial Company, LP Mortgage settlement process and costs March 30, 2016 - Sebonic/Cardinal financial keeps delaying loan closing and asking for documentation I 've already sent multiple times. They then keep adding rate lock extension fees for the delays because they wo n't acknowledge the paperwork I 've already sent. Even after they have acknowledged that they have all paperwork, they come back with more questions right before closing and then use this as an excuse to add additional extension fees. They know that it will take me 30 days to get another lender to finance the property so I have no recourse, but to pay their increased fees or lose the house. ... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker March 21, 2016 - On - -, 2016 Cardinal Financial quoted me an interest rate of 3.25 % and APR 3.255 % for a 30 years fixed refinance conventional loan on a $350000.00 loan amount. The quote had $1400.00 in origination fee, $500.00 in appraisal fees and $1700.00 in lender credit. Loan officer was - -, he mentioned on the phone that this is a great deal for me as I was getting $1700.00 in lender credit to offset the cost. He asked me how much my house was possibly worth. Obviously, I am not at appraiser. He just asked me to guess, so I just told him - has it for - and - has it fo... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker March 10, 2016 - I was doing some phone shopping for the best refinance rate I could obtain. In preparation for my refinance, I had paid down/off credit cards in order to boost my FICO higher. Several lenders were able to give me a 'good faith estimate ' based on what I communicated my personal information to be ( i.e. FICO, income, DTI ratio, etc. ). One of the lenders I was talking with was Cardinal Financial. I was just about to formally proceed with another lender, when it was brought to my attention that Cardinal Financial had actually pulled my credit ( via - )! At no time did I authorize either verba... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker March 7, 2016 - Dear CFPB ... .My complaint is with Cardinal Financial Lending , - - - or Sebonic Financial ... - - ... after applying to this lender for refinancing a mortgage I decided to cancel the loan. The loan was not paid off and did not close. When looking at my bank statement, - I found they charged my account an " Expedited Payoff Service Fee '' without my permission on -/-/16 and -/-/16 ... $30.00 each time ... they could have gotten this info for free but because they " Expedited '' it I was charged $30.00. This was done without my permission and I am requesting a... |
Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account January 25, 2016 - My wife and I bought a house and closed on -/-/-. At the time that we bought the house the taxes per year were $900.00 a half because there was a tax abatement that we were not made aware of. The title company collected the $900.00 from the seller -/-/-. We have just received our tax bill for -/-/- and the bill is $1500.00. That is about $640.00 more than was expected. I called my mortgage company and they have stated that they paid it, but our payment is going to increase by over $200.00. I called the title company and they stated that they are not responsible bec... |
Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account January 13, 2016 - Hello : I recently took out a $180000.00 purchase mortgage with Cardinal Financial Company LLP ( loan # - ) that closed on -/-/-. On the closing disclosures I signed, the estimated monthly payment was listed as $1200.00 and included Principal & Interest ( $850.00 ) +Escrow of $350.00 to cover taxes and insurance. However, when I received the first statement ( for the payment due on -/-/- ), the monthly charge had increased by $80.00 to a new payment of $1200.00. When I called Cardinal Financial the week prior to the -/-/- due date to ask about the in... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker December 23, 2015 - I applied for a mortgage on -, with a closing of -. I was assured by the lender, Cardinal Financial DBA Sebonic Mortgage, the date was easily achievable. I promptly submitted all documentation Cardinal requested. Late on Friday, -, after repeated phone calls and emails earlier in the week from my realtor, the selling realtor, and myself, the closing officer, - -, finally responded to me. She supplied a list of more documentation needed in order to close : proof my - pension would continue for 3+ years, a purchase contract addendum, the insurance quote for the home, and a larg... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker December 15, 2015 - I have been approved by Sebonic financial to purchase a home as my primary residential and based on the lender 's requirements I started searching and made an offer on a home, the offer got accepted and we have inspection contingency removed now after 19 days they first asked me for $470.00 for appraisal fee, after paying the appraisal fee they came up with a new requirement to provide 6 months of reserves of payment while they were aware of all my bank accounts and assets from the very beginning of pre approval process and they knew I can not provide 6 months of reserves. Now they disapprov... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker December 1, 2015 - I attempted to lower the current, 7 %, interest rate of my home by refinancing. I was contacted by Cardinal Financial Company to refinance my mortgage ( recorded ). I told the Cardinal representative about prior attempts to refinance and prior appraisal fees paid. I was NOT willing to pay for another appraisal. I also gave the Cardinal representative underwriting information that would be on my title search. I was trying to be as transparent as possible. This representative assured me that I should have NO problems acquiring refinancing. I subsequently paid the $470.00 for an appraisal. Afte... |
Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account November 25, 2015 - My taxes are escrowed and paid by my mortage servicer. My real estate taxes which are due on -/-/2015 have not been paid. I received a past due notice from the County which I forwarded by email to the tax department of my loan servicer. I also left two messages on their online banking messaging system that have not been responded to. I finally made a call to the company and simply asked for a confirmation email that the taxes would be paid before the past due date and that they would be responsible for any late charges resulting from a late payment. The customer service rep said they cou... |
Cardinal Financial Company, LP Mortgage settlement process and costs November 25, 2015 - I applied for a conventional 30yr fixed mortgage loan with Sebonic Financial in -, NC which is a subsidiary of Cardinal Financial Company. I did not receive the correct Closing Disclosure until I was at closing. I was provided a preliminary disclosure, but it was not 3 business days in advance and it had significant errors ( over $170000.00 wrong ) although the new mortgage rules require disclosure at least 3 business days in advance. I had to explain to the lending institution that a HUD is no longer provided by the closing attorney and spend countless emails and phone calls back and for... |
Cardinal Financial Company, LP Mortgage settlement process and costs November 9, 2015 - I applied for a refinance with Sebonic Financial/Cardinal Financial on -/-/15. It took 3 weeks to receive an appraisal, rescheduling 2 times prior to signing closing. But my biggest concern is that I never received a closing disclosure document prior to the notary coming to my house. I did not have time to review my responsible charges. I feel there were incorrect charges on the document. I did not sign and the notary did not leave a copy of the document at my house either. ... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker October 9, 2015 - I applied for a refinance mortgage on my single family home in which I reside. I have provided information parsimoniously requested of me for the past 4 months. I have been strung along on this process being required to increase my home insurance coverage to accomodate Sebonic Financial requirements. I have provided - appraisals demostrating I have well over 40 % equity in my home. When I began engaging with Sebonic Mortgage and Cardinal Financial process my credit rating was very good, I received this email in - from the Mortgage Representative - -, Finally! Thanks -. I just r... |
Cardinal Financial Company, LP Mortgage settlement process and costs October 7, 2015 - We went through the whole process and I got the final approval. However, in the final paperwork I found out that my fees increased by $2600.00, and there was no notice or communication from my loan officer. When I finally got hold on my mortgage officer ( on the day I was supposed to sign ), she explained that the change is due to the fact that my property is formally considered a condo, not a townhouse - and it 's my fault that I did not know the difference and mislead them. In my case, the lender knew that this was a condo from the appraisal report that came 20 days ago. Looking back, I re... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker September 23, 2015 - After over 35 days, the underwritters at a Cardnial Financial subsidiary company Sebonic, starting asking me for documenets that they KNOW I do n't have since this would have been revealed in my original paperwork, such as - and over - in liquid funds. This was a waste of my valuable time and cost me additional interest charges on my current loan that I would not have had to pay if I had known upfront not to go with this loan. I am out the $450.00 ( appraisal ) + $2400.00 I would have saved going with another loan ( 2 months interest ). Additionally they not make themselves available... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker September 4, 2015 - RE : Cardinal Financial LPIn applying for a 30year FHA loan product the servicer deliberately delayed with processing and underwriting in and overcharged from the material GFE. The delay was blamed on inundated staff with overwhelming applications. reference : - Approval No. - LICENSE - providing all the needed paperwork they were non-responsive as this is how they can justify providing multiple rate-lock extensions and have complete disregard for the binding GFE. - ( attached ) does not reflect the origination fees supplied with the GFE. The GFE was charged multiple rate locks bec... |
Cardinal Financial Company, LP Mortgage application, originator, mortgage broker August 28, 2015 - I began shopping for mortgages and applied through several lenders. -, Sebonic Financial ( NMLS # - ), seemed to be a good online option. The broker, himself, was actually very pleasant to work with. However, as part of the application process, Sebonic requires a credit card to hold funds for an appraisal. I applied on - and received an email that an appraiser had been assigned on -. In that email it said that I needed, as the borrower, to schedule to have the appraisal done within ( 7 ) days. However by - the appraisal had been assigned and conducted, without my or my agent 's ... |
Cardinal Financial Company, LP Mortgage credit decision / underwriting August 25, 2015 - I applied for - refinance loans via internet from a company called Cardinal Financial. They called me, checked my credit, which is in the top 1 %, indicated they would freeze the rates if if I paid for the appraisals that day, which I did. The appraisals were completed -/-/-, with both properties being appraised with over $500000.00 in equity. The process bogged down for nearly - months from what they indicated was a work overload for their underwriters. In addition to the equity in the properties, I have no debt other than the mortgages and related insurances, - years of credi... |
Cardinal Financial Company, LP Mortgage settlement process and costs July 21, 2015 - On - -, 2015 I made contact with Cardinal Financial Company LP Doing Business As as Sebonic Financial through the web site -. I agreed to apply for a mortgage to refinance my personal residence. The mortgage terms were to be 30 year fixed at an interest rate of 3.375 %, origination fees of $350.00 and a 30 day rate lock. After multiple delays on their part, on - -, 2015, two days prior to closing, they informed me that instead of paying origination fees of $350.00 as originally stated in the Good Faith Estimate ( GFE ) dated - -, 2015, if I wanted the loan at the origi... |
Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account July 20, 2015 - I had an insurance claim on my house at - - - - on -/-/15. My mortgage company refusesto release the insurance proceeds. They sent me $3900.00 months ago but will not release the last $8000.00. They keep saying that they will send aninspector but nobody ever calls or shows up. I have made all the repairs and I need my money. Thanks, - - ... |
Cardinal Financial Company, LP Mortgage settlement process and costs May 31, 2015 - I was charged a delay fee. The delay was the fault of Cardinal Financial. But they charged me a late fee. First, I sent numerous emails and faxes with my information. I was told that they did n't receive it despite fax confirmations. Second, I was told my Cardinal that everyone was on vacation and they could n't work on my mortgage approval. Third, I was told on the day that my mortgage was supposed to close and I did n't have a choice I was backed into a corner. Their practices are criminal. My other issue is that it took - months for them to give me back the funds that they were supposed ... |