Cardinal Financial Company, LP Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Cardinal Financial Company, LP Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker California

I have been approved by Sebonic financial to purchase a home as my primary residential and based on the lender 's requirements I started searching and made an offer on a home, the offer got accepted and we have inspection contingency removed now after 19 days they first asked me for $470.00 for appraisal fee, after paying the appraisal fee they came up with a new requirement to provide 6 months of reserves of payment while they were aware of all my bank accounts and assets from the very beginning of pre approval process and they knew I can not provide 6 months of reserves. Now they disapproved my loan causing me to lose other opportunities on other homes, and spending $1000.00 on inspection and appraisal. I can say they were underestimating every piece of information at the beginning to just make us proceed the work with them. Fortunately I have all the emails and documents they have sent me which show they were not providing the correct information.

Cardinal Financial Company, LP customer in California
Dec 15, 2015

* Source: CFPB Complaint Database

Cardinal Financial Company, LP response to complaint:
Closed with explanation

Consumer disputes how Cardinal Financial Company, LP handled their complaint

Created with Highcharts 4.2.3Cardinal Financial Company, LPComplaint HistoryComplaints12/20131/20145/20148/201410/201411/20144/20155/20156/20158/20159/201510/201512/20153/20166/20169/201610/201611/201612/20161/20173/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Cardinal Financial Company, LPApplication, originator, mortgage broker15.8%65.8%13.2%2.6%2.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker2.4%74.6%8.2%5.3%1.1%6.3%1.3%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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