Conventional adjustable mortgage (ARM) Application, originator, mortgage broker
Cardinal Financial Company, LP Mortgage department,
Conventional adjustable mortgage (ARM) Application, originator, mortgage broker California
After over 35 days, the underwritters at a Cardnial Financial subsidiary company Sebonic, starting asking me for documenets that they KNOW I do n't have since this would have been revealed in my original paperwork, such as - and over - in liquid funds. This was a waste of my valuable time and cost me additional interest charges on my current loan that I would not have had to pay if I had known upfront not to go with this loan. I am out the $450.00 ( appraisal ) + $2400.00 I would have saved going with another loan ( 2 months interest ). Additionally they not make themselves available to me in a timely manner to discuss these issues, taking 5-7 days to get back to me and only when I would tell them that I was going to complain to the CFPB would they call me back. I am extremely upset.
Cardinal Financial Company, LP customer in California
Sep 23, 2015
* Source: CFPB Complaint Database
Cardinal Financial Company, LP response to complaint:
Closed with explanation
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