Cardinal Financial Company, LP Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Cardinal Financial Company, LP Mortgage department,

Conventional fixed mortgage Settlement process and costs Utah

I applied for a refinance with Sebonic Financial/Cardinal Financial on -/-/15. It took 3 weeks to receive an appraisal, rescheduling 2 times prior to signing closing. But my biggest concern is that I never received a closing disclosure document prior to the notary coming to my house. I did not have time to review my responsible charges. I feel there were incorrect charges on the document. I did not sign and the notary did not leave a copy of the document at my house either.

Cardinal Financial Company, LP customer in Utah
Nov 09, 2015

* Source: CFPB Complaint Database

Cardinal Financial Company, LP response to complaint:
Closed with explanation

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How Cardinal Financial Company, LP handles Settlement process and costs complaints

Created with Highcharts 4.2.3Cardinal Financial Company, LPComplaint HistoryComplaints12/20131/20145/20149/20145/20157/20158/201510/201511/20153/20167/20168/20169/201611/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Cardinal Financial Company, LPSettlement process and costs6.3%50.0%37.5%6.3%ClosedClosed with explanationClosed with monetary reliefUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs2.8%76.1%6.4%6.3%1.1%5.3%1.5%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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