Cardinal Financial Company, LP Mortgage Complaint

Cardinal Financial Company, LP Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting California

I applied for - refinance loans via internet from a company called Cardinal Financial. They called me, checked my credit, which is in the top 1 %, indicated they would freeze the rates if if I paid for the appraisals that day, which I did. The appraisals were completed -/-/-, with both properties being appraised with over $500000.00 in equity. The process bogged down for nearly - months from what they indicated was a work overload for their underwriters. In addition to the equity in the properties, I have no debt other than the mortgages and related insurances, - years of credit history, $54000.00 in annual rental income, $26000.00 in social security, $400000.00 in liquid cash in the bank and annual business income of $100000.00. Finally, this month they declined both loans as my not meeting debt to income ratios, which is impossible and refuse to refund the appraisal costs. I believe the real issue is that I am - years old and they lost the price freeze on the loans due to their own incapability of processing. - - - - - -, California -