Cardinal Financial Company, LP Mortgage Complaint

VA mortgage Application, originator, mortgage broker

Cardinal Financial Company, LP Mortgage department,

VA mortgage Application, originator, mortgage broker Arizona

Cardinal financial has mislead our family so many times over the course of a few months while working with them to obtain our home loan. They have requested documents which are NOT required as this home is a VA loan and some documents simply do not even exist. We were approved based on accurate information we gave, then we are days from closing - we are being told they now require documentation that was not initially required, nor is it a requirement of the VA funding process. Our family who is a military service family has already invested nearly $1000.00 in this process. I want Cardinal financial to be held accountable for not only what they have done to our family, but also I would like for their offices to be investigated as we are not the only ones to have this happen. We have emails, and documentation including recordings ( allowed in AZ ) to further prove our claims. Thank you for your help in this matter - and - -

Cardinal Financial Company, LP customer in Arizona
Oct 28, 2016

* Source: CFPB Complaint Database

Cardinal Financial Company, LP response to complaint:
Closed with explanation

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