Wells Fargo Checking Account Complaints

Review and analysis of over 6,782 Checking Account complaints against Wells Fargo

Wells Fargo consumers have reported over 6,782 official complaints related to Checking account. Out of the 6,782 consumer complaints against Wells Fargo, 20% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 99% were processed in a timely manner. 18% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.

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New Checking Account Consumer Complaints


Wells Fargo Bank account or service deposits and withdrawals

February 14, 2016 - To whom it may concern : I opened a Wells Fargo Everyday Checking in - 2016 online as there are no branches near where I live and my son ( an existing Wells Fargo customer ) told me that there was a promotion that Wells Fargo was running. Given that Wells Fargo is - the strongest banks in the country, I thought it was a good opportunity to open an account and start a relationship in case I needed future products like credit cards or mortgages as well. I subsequently received my account number, debit card and debit card PIN in the mail. I returned the required signature card after I sign...

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Wells Fargo Bank account or service deposits and withdrawals

February 9, 2016 - I am submitting a complaint about Wells Fargo holding funds from a check I deposited into my business checking account. The check was from a client and written to myself, the business owner, and my employee. I deposited the check in the ATM and was told funds would be available the following day. The funds showed up the following day on my account, but when I attempted to make a business purchase my card was declined. I immediately went into the branch and was told by a banker that there was a hard hold on the account even though the check funds had cleared due to the third party name on the a...

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Wells Fargo Bank account or service account opening, closing, or management

February 8, 2016 - I have a problem getting statements mailed because Wells Fargo wants everyone to subscribe to online. When I am out of town I change delivery preferences to online to pickup the statement to make sure my balance is correct. That change is immediate because Wells Fargo will not allow viewing the statement with the preference of US Mail. When I change it back to US Mail I do not receive statements because Wells Fargo says there is a 30 day delay with that change. This is a man made delay because that 30 day delay is a recent problem because this did not start happening until sometime last year. ...

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Wells Fargo Bank account or service deposits and withdrawals

February 5, 2016 - Somebody cashed a fake check with a fake signature ( which the bank did not catch ), emptying my account and now Wells Fargo refuses to refund the amount stolen. ...

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Wells Fargo Bank account or service account opening, closing, or management

February 5, 2016 - This complaint is to be attached to earlier complaints about Wells Fargo Bank opening an account in my name and $25000.00 stolen from the state of California through -. Complaint # - and # -. I 'm again asking Wells Fargo bank 's Fraud Division to investigate itself and rein in your employee 's. On - - of 2015, my daughter received a fictitious call from a person posing as an FBI agent investigating My Name and Identity Theft. The person wanted to know my address in - -. She has a Wells Fargo bank account. To use your position to gather information from the private recor...

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Wells Fargo Bank account or service deposits and withdrawals

February 5, 2016 - - and Wells Fargo are debiting money from checking account prior to the check being cashed by the recipient. Here is what is happening : 1. check is scheduled for payment via a Wells Fargo account using - 2. check does not arrive at recipient for various reasons. 3. Wells Fargo removes $ from checking account on the day the payment is scheduled in -, even thought the check was not cashed. 4. Recipient calls me to find out where their payment is. I see that the $ have been removed from my account so I am thinking their has been fraud. 5. I call Wells Fargo to understand what 's happ...

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Wells Fargo Bank account or service account opening, closing, or management

February 3, 2016 - My accounts have been charged overdraft fees for several years without my consent into the program. When I learnt of the Cfpb rule on this practice, I contacted the bank to show me the single page opt-in consent form that I should have signed according to the cfpb rule but they could n't 3 weeks after I presented the issue to them and up to their legal department and several trips to their local branch office. I want the bank to refund all monies that is owed to me through these unauthorized charges since the opening of both accounts.These accounts were both checking and savings, only one op...

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Wells Fargo Bank account or service deposits and withdrawals

February 2, 2016 - My - - husband my a - Quick Pay transfer from his - account to my - account for $550.00, on -/-/2015. On -/-/2015 I did not see the money in my - account. When I inquired to -, they said it was accepted into a Wells Fargo account ending in -, via clearxchange. I checked my personal Wells Fargo account, it did not end in - and the money was not there. I called clearxchange, they said they only act as a clearing house for money transfers and that it 's a - issue. - says it 's a Wells Fargo issue and Wells Fargo does not find the money anywhere and s...

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Wells Fargo Bank account or service deposits and withdrawals

February 1, 2016 - My name is - -. I am a Wells Fargo account holder. Wells Fargo illegally withdrew money from my account without notice or explanation. ...

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Wells Fargo Bank account or service deposits and withdrawals

January 29, 2016 - To whom it may concern, I have been a loyal customer at Wells Fargo since -/-/-. On - -, -, I deposited a personal check from my wife 's account in the amount of $1200.00. The receipt provided stated that $400.00 would be released immediately and the remainder on -/-/-. With that information in mind I proceeded to write out checks. When I checked my account on -/-/- not only was the money not available, my account was negative which is a first for me. Instead of contacting me, the -, NY branch withdrew the funds which put us in a panic. I contacted the customer s...

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Wells Fargo Bank account or service account opening, closing, or management

January 29, 2016 - After my debit card and a book of checks were stolen, I called and had my card canceled and a freeze added to my checking account. A little while later I went to a branch of my bank and they began the process of switching me to a new checking account number. Because of the conversation and a few other past issues with the bank, I decided to close my checking account and find a new bank. I visited the Wells Fargo website for information about closing accounts and was told it needed to have a zero balance in order to process. I transferred the remaining funds in the checking account to my Wells...

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Wells Fargo Bank account or service problems caused by my funds being low

January 28, 2016 - I received a counterfeit check as a deposit for a job I was supposed to do the weekend of - -. I deposited the check on Saturday, - - and it cleared and was posted to my account Monday, - -. On Tuesday, the funds were there, so I withdrew $2800.00 to pay someone else working on the same production and deposited into another account at the same bank. There was no sign of a problem until after the close of business that evening, around - -, when I happened to look at my bank account and saw that it was - $2300.00. Confused and shocked, I called Wells Fargo to figure o...

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Wells Fargo Bank account or service deposits and withdrawals

January 28, 2016 - wells fargo took a deposit from me on -/-/16 to this date they still have not released my funds they have bounced - checks, and charged me $70.00 according to bank check was drawn on it cleared their account -/-/16 so wells fargo has had this money in their account for 10 days and have refused me access I have had an account with this bank for over 15 years no one from wells fargo is interested in helping me they need to be held accountable for this and I am sure many other banking transgressions ...

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Wells Fargo Bank account or service deposits and withdrawals

January 28, 2016 - I deposited a check for - -/-/-, the check was returned -/-/- therefore the - was debited from my account. On -/-/- - was debited from my account again, stating the check deposited on -/-/- was fraud. Hence, my account has been debited a total of -. I immediately called to file a dispute and was told I needed to go to the branch. On -/-/- I went to the branch and was advised I need to file a claim over the phone. I then filed a claim and was told to wait 7-10 days.. I waited. I called back and was told that claim was closed and another one w...

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Wells Fargo Bank account or service deposits and withdrawals

January 28, 2016 - Wells Fargo add - $35.00 overdraft fees the same day I had a direct deposit in my checking account. In addition they add $12.00 fee for moving money from my saving to checking account. This is in sane and worst than the shark loans. ...

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Wells Fargo Bank account or service deposits and withdrawals

January 28, 2016 - - -, CA - - -/-/2016 Wells Fargo Bank, Customer Correspondence, - - - - - - - , -, NC - Dear Wells Fargo Bank, RE : Bank Associate Given my Accounts details and New ATM card to another Customer Account # - Today -/-/2016 around - I got a Wells Fargo phone alert Debit card ending # - try to ATM Cash withdrawn at - - ATM and due to incorrect PIN transaction has been denied .I got so many alert ( screenshot attached ) and after that I called your call center and stop that above ATM card. Even I did n't order any extra ATM card at all...

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Wells Fargo Bank account or service deposits and withdrawals

January 27, 2016 - I deposited a $5200.00 check at the branch on -/-/2016. The Branch manager that came to sign off on the check told me that it 's asking for a 7 day hold due to negative balance and past overdraw charges. The issuing bank for the check for the insurance company was - - and I told her I can go to - and cash the check at the bank and deposit the cash do do n't have to wait 7 days, and then she said she would sign off for the funds to be available on -/-/2016. I asked her if she is sure, since I need to write bills and she said yes. On Monday -/-/2016 I called the Bank...

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Wells Fargo Bank account or service deposits and withdrawals

January 27, 2016 - On - -, 2015 at about - -, I entered WELLS FARGO BANK to withdraw $3000.00. I provide both my license and bank debit card. I was asked not to swipe my card instead for me to file out a withdraw slip for the transaction. After doing so, the teller took all - ID credential in a scrutinizing manner for verification with my withdrawal. The teller took an unusual 30 minutes before responding to me that my signature does not match. I then exited the window to seek assistance from the Manager. at the presence of the manager, I filled out another withdrawal form. The manager went to t...

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Wells Fargo Bank account or service account opening, closing, or management

January 27, 2016 - I had a merchant account with Wells Fargo. My account was closed and I was told the funds would have to sit in the account for six months before my money would be released. I waited six months and Wells Fargo is still holding my money, everytime I call they say I have to speak to someone name - but he does n't return my calls. ...

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Wells Fargo Bank account or service account opening, closing, or management

January 27, 2016 - Our company, - - - - has had an account with Wells Fargo beginning with Wachovia. We have never had any issue with this bank, never even a bounced check. On - -, 2016 we were notified by a customer that a block had been placed on our account. When I called I was told by - different Wells Fargo employees that our account had been closed on - -, 2016 by loss prevention and that we would be receiving a letter and our balance monies within 10 business days. Well today I got the letter and it indicates that my account has been blocked since - - but that it will not ...

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Wells Fargo Bank account or service account opening, closing, or management

January 27, 2016 - I opened a bank account with Wells Fargo, was told I was approved, ordered checks, was given a temporary debit card, deposited money into a checking and savings account. Then received letter in the mail stating my accounts were being closed and they would return my money. I lost my job and faced financial hardship years ago during the recession, I owed Wells Fargo money which I have since paid off and worked hard to re-establish my credit. I went to Wells Fargo for their second chance banking account, believing they wanted to give people a second chance. When I applied I was told I qualify for...

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Wells Fargo Bank account or service deposits and withdrawals

January 26, 2016 - on the - of - - I tried to make a mobile check deposit with - in the of - dl their mobile deposit kept giving me an error, so I believed the check did not get deposited I than did a mobile check deposit with the same check with Wells Fargo. Than I get and email from - saying that the check had been deposited. I than contacted - banks and notified them of my mistake. They rest asured me that it would get cashed by - of the banks and bounce on the other. The checks bounced with - banks. I than called Wells Fargo and they said since - checks bounced via mobile deposi...

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Wells Fargo Bank account or service making/receiving payments, sending money

January 25, 2016 - I was renting a car from -. They have changed over the years, but that 's another story. I tried to get a monthly billing and tried to return the vehicle a number of times. I bank with Wells Fargo. Apparently, - decided to charge me all at once a month while we were still in negotiations. I did not have enough money in my account for a - charge and did not know anything about the charge. Wells Fargo paid that amount and overdrew my account. I complained and went ballistic. They gave me what they called a temporary credit. They just took the temporary credit from my account and overdre...

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Wells Fargo Bank account or service using a debit or atm card

January 25, 2016 - I deposited cash into an ATM at Wells Fargo - on Saturday - -. The ATM took the cash, did not credit my account and also took my ATM card. When I went inside the branch the manager, - -, told me that my cash deposit would be credited to my account within 2-4 hours. He suggested that if I need to buy groceries before my account is credited then to go ahead and write a check to the grocery store and the store wo n't cash it for 5 days or so. The bank rules say cash deposits are not credited until the next business day ... ... it is the next business day and I still do n't have my ...

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Wells Fargo Bank account or service deposits and withdrawals

January 25, 2016 - My accounts were closed abruptly and I was unable to access the funds in my account without any correspondence. ...

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Wells Fargo Bank account or service account opening, closing, or management

January 24, 2016 - Wells Fargo & Company is violating the Federal Fair Debt Collection Practices Act by aggressively threatening to sue myself and my mother ( co-signer ) of a student loan when Wells Fargo & Company is well aware that I have served Wells Fargo & Company with a cease and desist letter AND according to the consumer contract ( which Wells Fargo & Company refused to provide to me ) the contract forbids court cases and requires all cases be brought via Arbitration. Wells Fargo & Company is violating the Fair Debt Collection Practices by making false threats that the allege debt will go to court eve...

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Wells Fargo Bank account or service account opening, closing, or management

January 24, 2016 - On or about - - Wells Fargo received a wire transfer from - Bank in the amount of $35000.00 into my checking account, The staff at - - , branch of Wells Fargo ignored my direct instructions ( on more than - occasion ) to " Under NO circumstances were any of those funds to have been placed into my account ''. I informed the branch manager on numerous occasions that the funds were not mine and that if she or the bank ignored me that they would be liable for any and all damages and possibly more. The bank also cancelled my Identity theft protection and denied me of my funds pr...

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Wells Fargo Bank account or service using a debit or atm card

January 23, 2016 - I am using Wells Fargo as my primary bank account. On - -, 2015, someone has been using my card without my permission ( Unauthorized transaction ). My card were not stolen ( I had my card with me ). The unauthorized transaction was being made at - - ( - ), - - ( - - ), - - ( - - ), - - ( - 's ), - - ( - ), and etc,. - transaction with the same amount of $36.00 were made in - ( total of $73.00 ), - transaction of exactly $100.00 was made in -, - transaction of exactly $200.00 was made in - - ( Total of $600.0...

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Wells Fargo Bank account or service using a debit or atm card

January 23, 2016 - I put $560.00 cash into an ATM at the Wells Fargo, - - location. The machine took the money and my debit card but did not credit the account. When I went inside to get my cash and card back they told me they could n't do anything and to call the 3rd party ATM vendor. I can not feed my children this weekend because I no longer have access to my $560.00 after the ATM machine took the money and did not credit the account. It has been 2 hours and still no $ - ...

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Wells Fargo Bank account or service account opening, closing, or management

January 21, 2016 - Wells Fargo Bank is blocking me from my online account. The Wells Fargo - website has many complaints of this type. I have tried to log onto my account on several different devices and ISP 's and I 'm still blocked. I have spoke to their Tech department and I am getting the run-around. ...

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Wells Fargo Bank account or service deposits and withdrawals

January 20, 2016 - I deposited a check for $8000.00 into my Wells Fargo account on -/-/16. The check was from my - account. - is showing that the check cleared on -/-/16. Wells Fargo is claiming that there were insufficient funds in - to clear the check and they are closing my account. I confirmed with a - banker that the funds were available and they were sent to Wells Fargo. I faxed a letter on -/-/- from - to Wells Fargo that explained that the check cleared and funds were available. It had the bankers name and contact information on it. I was told to expect a decision on the...

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Wells Fargo Bank account or service deposits and withdrawals

January 14, 2016 - i deposited a check for - dollars on monday at - - .. the teller said that - was available immediately and the rest a day or two.,, wells fargo put an 8 day hold on the check because i had late fees and they wanted to hold it .. i am - and unemployed thats money i need to live ...

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Wells Fargo Bank account or service account opening, closing, or management

January 14, 2016 - My Personal Checking Accounts & Savings from Wells Fargo Bank were closed without notice - -. While attempting to use sufficient funds from the accounts, the cards were declined twice. Wells Fargo customer service department was contacted which then directed the case to the Loss Prevention Department. At that time, for the first time I was notified that the Wells Fargo Personal Checking Accounts and savings had been closed. It was also brought to my attention that the establishment no longer wished to do business with me as a customer. There was no written notification, verbal contact, e...

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Wells Fargo Bank account or service deposits and withdrawals

January 13, 2016 - Wells Fargo placed a hold on my mobile deposit without notification. I deposited a check for $600.00 via mobile deposit, and the email said it would be available on -/-/2016. Without ANY notice, they have now placed a hold, even though the $600.00 check has already successfully cleared the other bank. Wells Fargo is committing fraud and causing an illegal overdraft. Not only are they holding a check that has already been paid, they placed a hold without notifying me in any way shape or form, most likely in an attempt to scam me for overdraft fees. ...

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Wells Fargo Bank account or service deposits and withdrawals

January 12, 2016 - My bank cards was stolen I went to the bank and told them they look in my account and said that everything is crear no withdrawal or deposits was made. Later that evening the bank said I deposits fraudulent check all day in my account and deleted me as a consumer ...

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Wells Fargo Bank account or service account opening, closing, or management

January 11, 2016 - Description of the complaint On -/-/2015 I started a fraud claim. Somehow - - was put on to my account when I strictly said for her to NOT be on there. She opened up a total of like - accounts in my name and drained me. I had $50000.00 in a premier savings account not to be touched for a year for my kids, $50000.00 in a regular savings not to be touched and the other ruffly $120000.00 into the checking account. I did all the paperwork and sent it in from the branch on -/-/2015 and was on the phone with - with the fraud department and she advised me that it was so obvious ...

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Wells Fargo Bank account or service account opening, closing, or management

January 10, 2016 - this occurred about four years ago. my father was staying at the - on - in - california. i had made one payment for him with my debit card and at the time i did so i had noticed that they were entering my credit card into a windows computer, not just sliding it in a regular credit card machine, so i was concerned that they were recording the card information. i made it clear that this was a one time charge and that they did not have my permission so make further charges to the card and i asked them to not record the card number. they agreed and assurred me that they would not make fut...

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Wells Fargo Bank account or service using a debit or atm card

January 10, 2016 - - charged my account $12.00 even after I checked it as " Do not renew ''. This is for a - account. This was paid for on a pre paid card through -. I called -, explained the situation and that they have done this before. They said can not refund and did n't care that I have had this situation before and been refunded once already. ...

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Wells Fargo Bank account or service account opening, closing, or management

January 10, 2016 - I have had my account with Wells Fargo for almost 2 years. During the - season my card was blocked 8 times prompting me to call Wells Fargo each time and verify my transactions. It was embarrassing ; I would swipe my card with funds available and the card would be declined. On -/-/2016 I was told that my account was closing due to too many " claims ''. When I opened my account I was told that there was a $0.00 liability clause for claims. It was never stated to me or anywhere in the policy that I could only have a certain number of claims in order to keep my account open. My account...

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Wells Fargo Bank account or service problems caused by my funds being low

January 8, 2016 - The wrk before - I made a math error with my checking account. This should have resulted in - NSF fee but instead my bank Wells Fargo paid the largest to smallest transaction resulting in almost $500.00 in NSF fees. I reached put to them and spoke to - employees who had no sympathy and rudely stated that is their policy and basically too bad! Then on Tuesday I reported - fraudulent transactions and not only did they pay them they charged me - more NSF fees and they had no recollection so now they have almost $600.00 of my money. I know other banks in the area do not engage i...

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Wells Fargo Bank account or service deposits and withdrawals

January 7, 2016 - Access to money from check deposited at Wells Fargo AMT in - was denied for 2 weeks. Normal hold is 3 days. Reason given by bank rep : check should have been deposited at bank branch, not ATM. Check from sale of stock for more than $7400.00 was needed to pay rent and holiday expenses. When called, bank rep simply said something was wrong with check from -. In fact, responded rep at -, check had already been cashed and funds credited to ny wells Fargo account. ...

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Wells Fargo Bank account or service deposits and withdrawals

January 7, 2016 - Wells Fargo bank engages in punitive practices by not accepting bank transfers into checking or savings, from other banks UNTIL the close of business on a day when the transfer bank shows the money has been successfully transferred out. This results in penalizing the consumer with Insufficient Funds fees to primary checking, and transfer fee penalties assessed to the consumer 's Wells Fargo back up savings or credit card accounts. Wells Fargo refuses to make proper credits to the consumer, and then has free use of the transferred funds until the close of business. This is PREDATORY. UPON CO...

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Wells Fargo Bank account or service deposits and withdrawals

January 6, 2016 - I had money debited out of my wells fargo account in - 2015. $1300.00 and some change I contacted Wells Fargo to stop the transaction and dispute it. I was later told they could not tell whether I gave my card away to someone to use it so they denied my claim. None uses my account. I lived alone then. No one had access to my card.The rep told me maybe I made a purchase in the store. I told the rep I was at work and the proximity of my job and where the transaction was done was not anywhere near close to each other. I have attached a copy of my time sheet which i have faxed over to wells f...

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Wells Fargo Bank account or service deposits and withdrawals

January 6, 2016 - After making a deposit like i have always done ; at the ATM machine ; the bank Wellsfargo ; without my knowledge removed my deposit on - -, 2015 from my account and held onto the deposit which was - checks ; for over 16 days and then after receiving the checks they wont take checks for deposit they only want cash ; and still they refused to deposit and they cause over draft fee 's for profit ; still refusing to let me deposit any checks ; there was no hold status or anything wrong with the deposit ; i receive my notifications normally electronically online they failed to do that - per...

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Wells Fargo Bank account or service deposits and withdrawals

January 6, 2016 - Wells Fargo shut down both my checkings and savings accounts due to concerns over check fraud, but before doing so, reversed all deposited checks TWICE ( so I was short ~ $4500.00 instead of being neutral ). I have now spent 7+ hours on the phone and in their branches, getting passed between customer service branches, all the while they insist that their math makes sense ( it does not ). Even worse, Wells Fargo has a monstrous arbitration agreement with crazy fees, so I am scared to contest this, even though it is obvious to anyone with a spreadsheet and half a brain that I am right. In my d...

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Wells Fargo Bank account or service account opening, closing, or management

January 6, 2016 - I opened an account as part of a new account promotion : $100.00 for receiving $500.00 in direct deposits within 60 days. After the opening of the account, Wells Fargo stated that I enrolled in the promotion after it ended ( which is not true ) and was therefore ineligible for the bonus. In response to a previous complaint ( attached ), Wells Fargo stated to me and the CFPB that I would receive the bonus if I fulfilled the direct deposit requirement. After the requirements were fulfilled, Wells Fargo is now stating that I am ineligible for the bonus, and has not replied to my production of...

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Wells Fargo Bank account or service deposits and withdrawals

January 5, 2016 - - Regarding above complaint ; after months of fighting, Wells Fargo forgave the debt and - out my account and closed it. Months later, I started receiving collections calls for more than $1400.00. I have been what seems as duped into believing that this company had rectified this error on their part and instead just moved the debt to another are of the company to try and retrieve. Please tell me how I may fix this once and for all and move on from this nightmare. Supporting document will be uploaded asap. ...

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Wells Fargo Bank account or service deposits and withdrawals

January 5, 2016 - Charges not actually made by the consumer Charges in the wrong amount. Charges for goods or services not received by the consumer Charges for goods not delivered as agreed Failures to properly reflect payments or credits to an account Calculation errors Charges that the consumer wants clarified or requests proof of Statements mailed to the wrong address Significantly not as described product/goods ...

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Wells Fargo Bank account or service account opening, closing, or management

January 5, 2016 - WOULD NOT OPEN A ACCOUNT NEED TO KNOW REASON ...

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Wells Fargo Bank account or service problems caused by my funds being low

January 2, 2016 - On -/-/2015, I viewed my checking account activity at -, and a check I had written for $80.00 had not been presented. I had a direct deposit scheduled for -, -/-/2015. I checked my account summary again the next day, and noticed a $35.00 fee assessed to my account for overdraft. My concerns are : 1. Exorbitant bank fees for the smallest infractions. 2. There was money in my savings account to cover the $8.00 that generated the fee. 3. I was told by bank officials that they have previously returned fees to me and will not do it again. They fail to understand that I am the one ...

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Wells Fargo Bank account or service deposits and withdrawals

December 31, 2015 - in addition to these - complaints I`ve already sent you : 1. # - ; # 2. # - i went into a branch wells fargo branch in -, al the teller`s name was -, she dined me access to her card. she told me that i could not withdraw my remaining balance @ wells fargo in the amount of $430.00. this bank is illegally holding my money/funds from me, when i have had no access to swipe thier bank card for over 5 days now! they are illegally holding my funds from me! they also told me they were going to close my bank account & keep my money! thieves! ...

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Wells Fargo Bank account or service account opening, closing, or management

December 31, 2015 - My son was - and told the Wells Fargo banker we needed to set up a free checking student bank account before he goes to college. We completely set up the account and then in a few months her turned - and started charging fee. I called to complain and they said they 'd give us no charge as a courtesy for a few months. They said it was a free account knowing it would not be free in a few months when he turned -. ...

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Wells Fargo Bank account or service account opening, closing, or management

December 30, 2015 - After 10+ years of banking at Wells Fargo they closed my account due to a " business decision ''. Meaning, a relative gave me a check and it bounced because she did n't have enough money in the account and they had to return the check, so they charged me $12.00 and closed my account. They never gave me any warning or alerted me. I was told in the branch they would send me a letter explaining everything and a letter was never received. Additionally, they will not allow me to access the money in the account, which I desperately need to pay bills, causing over $200.00 in late payment charges....

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Wells Fargo Bank account or service problems caused by my funds being low

December 30, 2015 - I had - charges that cleared last week, then my Wells Fargo account went negative qith - charge. When I looked at my account again, - or - of the cleared charges had now shown a date that was after the account went negative. The next day, all - charges were now after the overdraft date and the bank charged me a $35.00 late charge for each of these purchases ( between $ - ). So, I am even more negative now ( from $170.00 to $340.00 ). Also, within the last month, I have gone negative -, but the bank later reversed the charges - was charged an overdraft fee for each i...

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Wells Fargo Bank account or service deposits and withdrawals

December 29, 2015 - wells fargo bank is blocking me access to my account/money & has since -. - store manager - - - - - - -, al - she blocked all access to my own money after i reported her for not knowing how to activate an instant debit card. she retaliated against me for reporting her, and told me to call loss prevention & therefore, they told me they she told them to block my from getting my money out of the bank. me & my children have been starving and without for 2 days now because of this banks actions. i want access to my funds immediately! Also, yesterday they printed my ba...

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Wells Fargo Bank account or service problems caused by my funds being low

December 29, 2015 - I have a checking account with Wells Fargo. Yesterday, the bank authorized my auto insurance agency to withdraw funds from my account and bring my account into overdraft. I do not have Wells Fargo overdraft protection, therefore the transaction should have been denied. Instead, despite me opting out of overdraft protection, Wells Fargo authorized the transaction and covered my overdraft resulting in a $35.00 service fee that once again brought my account into overdraft. In order to remedy the overdraft, I had my boyfriend transfer funds into my account covering the overdraft balance so I wou...

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Wells Fargo Bank account or service account opening, closing, or management

December 28, 2015 - I had a business checking account with Wells Fargo. On or about - - I deposited $60000.00 in checks from my customers of which $15000.00 were returned. The bank on - - put a hold on my account and since than they are not telling me when they will release the balance $45000.00 in funds. I call every day at - - - and all they say we have no update and we do not know when these funds will be released. I am a small business with payroll and expenses to meet. Please help me ...

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Wells Fargo Bank account or service account opening, closing, or management

December 26, 2015 - Wells Fargo closed our accounts with no notice, for business reasons, no other explanation was given, per " the terms on our account agreement '', they then locked the accounts and would n't let us withdraw any money for a week. In 26 years we never bounced a check. We still have not received a written notice. Their actions put us at financial risk as it was toward the end of the month, and we had bills to pay. I would like for them to produce my original agreement they said allows them to do that. This was a very abusuve action by Wells Fargo. ...

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Wells Fargo Bank account or service problems caused by my funds being low

December 24, 2015 - I have various checking accounts at Wells Fargo and use the online payment system from - to make payments by check, which is mailed to the recipient. Recently I wrote a check for about $2300.00 to my insurance company for a homeowner 's premium. This was to replace policy I had paid for a week or so earlier with a better one recommended at the last minute by the agent. I asked the agent to hold onto the check until I had received a refund from the other policy, and she has kept the new check on her desk. But in the meantime, Wells Fargo debited my account for the $2300.00, causing the a...

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Wells Fargo Bank account or service account opening, closing, or management

December 24, 2015 - On - -, 2015 I closed my account out with Wells Fargo Bank. I was upset because of a previous charge that was deducted out of my account. I advised the lady who closed my account that I had - outstanding checks and that I was going to contact them and make payment arrangements. She then gave me the money in my account and when I walked out the door I assumed my account was closed. I opened up an account with - - - -. On - -, 2015 Wells Fargo Bank took a direct deposit into my closed account and deducted $35.00 check fee and paid - - $200.00. This acco...

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