Wells Fargo Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Wells Fargo Bank account or service department,

Checking account Problems caused by my funds being low Virginia

On -/-/2015, I viewed my checking account activity at -, and a check I had written for $80.00 had not been presented. I had a direct deposit scheduled for -, -/-/2015. I checked my account summary again the next day, and noticed a $35.00 fee assessed to my account for overdraft. My concerns are : 1. Exorbitant bank fees for the smallest infractions. 2. There was money in my savings account to cover the $8.00 that generated the fee. 3. I was told by bank officials that they have previously returned fees to me and will not do it again. They fail to understand that I am the one that works overnight for the money, and it does not belong to them. I am supporting - - grandchildren and the money that they so casually deduct is needed for gas, kids lunch, etc.

Wells Fargo customer in Virginia
Jan 02, 2016

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/2016020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoProblems caused by my funds being low1.5%58.2%26.8%4.8%2.3%6.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low2.6%46.2%41.1%2.9%3.4%3.1%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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