Checking account Account opening, closing, or management
Wells Fargo Bank account or service department,
Checking account Account opening, closing, or management Nevada
On - -, 2015 I closed my account out with Wells Fargo Bank. I was upset because of a previous charge that was deducted out of my account. I advised the lady who closed my account that I had - outstanding checks and that I was going to contact them and make payment arrangements. She then gave me the money in my account and when I walked out the door I assumed my account was closed. I opened up an account with - - - -. On - -, 2015 Wells Fargo Bank took a direct deposit into my closed account and deducted $35.00 check fee and paid - - $200.00. This account was closed on -/-/-. How come they took this money out?
was very rued and told me that my account is opened and to check back the next day to see if it was closed. Wells Fargo Bank took money that did not belong to them if they paid this check then they should of contacted me for the money not take it out of a direct deposit made by mistake to a closed account ... I feel Wells Fargo stole my money. I was late on rent and I could not cook xmas dinner for my family this left me in so much distress. It was horrible.
Wells Fargo customer in Nevada
Dec 24, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |