Wells Fargo Bank account or service department,
Checking account Deposits and withdrawals Florida
On - -, 2015 at about - -, I entered WELLS FARGO BANK to withdraw $3000.00. I provide both my license and bank debit card. I was asked not to swipe my card instead for me to file out a withdraw slip for the transaction. After doing so, the teller took all - ID credential in a scrutinizing manner for verification with my withdrawal. The teller took an unusual 30 minutes before responding to me that my signature does not match. I then exited the window to seek assistance from the Manager. at the presence of the manager, I filled out another withdrawal form. The manager went to the window computer and spent an additional 30 minutes scrutinizing my account. When I asked her what is going on, The manager came to the window and replied, " Your signature is not matching, and that it is unusual for a - person to come into this branch to withdraw a large amount of money ''.
bank card, other identifications I gave to the bank, including my withdraw slip. They spoke to the Teller and Manager and notice their discrimative behavior, and ordered them to re open the bank computers and give me my requested money. The purpose of that withdrawal was to secure a plane flight back to - Ma to attend a family member funeral, and to conduct - on my -. I miss my flight and resort to driving - miles back to Massachusetts. I miss the funeral, and my doctor could not preform - because I 'd placed to much stress on - from driving.
Wells Fargo customer in Florida
Jan 27, 2016
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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