Wells Fargo Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Wells Fargo Bank account or service department,

Checking account Problems caused by my funds being low Georgia

I received a counterfeit check as a deposit for a job I was supposed to do the weekend of - -. I deposited the check on Saturday, - - and it cleared and was posted to my account Monday, - -. On Tuesday, the funds were there, so I withdrew $2800.00 to pay someone else working on the same production and deposited into another account at the same bank. There was no sign of a problem until after the close of business that evening, around - -, when I happened to look at my bank account and saw that it was - $2300.00. Confused and shocked, I called Wells Fargo to figure out what was going on and after speaking with - people I finally found out that the check was counterfeit. They told me that I was responsible for the transaction that I had made while the check was posted and that there was no other option besides just paying the money back. I obviously would n't have made the transaction if I had known it was a counterfeit check and I was being scammed, but they did n't care at all about that. I called the police and


there was nothing they could do, but I could call Loss Prevention and they might have mercy on me. They did n't. I have now spoken with - or - people at Wells Fargo and no one is willing to so much as inquire into the other party 's account to see that he is a criminal. I feel very wronged, not only by the scammers, but by Wells Fargo for not caring that I have been stolen from and lied to and that the person doing it is a customer of theirs. As it stands, they have used the $550.00 I had in that account toward the negative balance of $2800.00 so I now owe the bank $2300.00 ( part of which is money I worked hard to earn ) for a counterfeit check that was given to me.

Wells Fargo customer in Georgia
Jan 28, 2016

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with monetary relief

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http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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