Wells Fargo Bank account or service department,
Checking account Deposits and withdrawals California
- -, CA - - -/-/2016 Wells Fargo Bank, Customer Correspondence, - - - - - - - , -, NC - Dear Wells Fargo Bank, RE : Bank Associate Given my Accounts details and New ATM card to another Customer Account # - Today -/-/2016 around - I got a Wells Fargo phone alert Debit card ending # - try to ATM Cash withdrawn at - - ATM and due to incorrect PIN transaction has been denied .I got so many alert ( screenshot attached ) and after that I called your call center and stop that above ATM card. Even I did n't order any extra ATM card at all past few years.
$200.00 - ATM Cash withdrawn and another $82.00 ATM Cash withdrawn. I am so shocked and I live in - - and how possible ATM withdrawn while I am in - -. I Called again your call center and informed that my account some fraud activity. Agent says Wells Fargo - - Branch issued new ATM card today. How is possible? Without any verification how your banking associate did issued ATM card and that 's the reason another person withdrawn money from my account. And Banking associate update new mailing address and personal contact information to. ( screenshot attached ). Good thing is I called your call center and cancelled ATM Card last for number ending # -. I am still disappointed and this is serious issues. I should ask legal help this serious matter I need my new ATM Card as soon as possible and Delete my profile - - mailing address. Your Bank looking in to my complain serious issues and take an action as soon possible. It 's wo n't be happened for future customers .and You should reverse that Amount $200.00 and $82.00 as soon as possible. If you need any more details contact me ( - ) - Thanks - - - -
Wells Fargo customer in California
Jan 28, 2016
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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