Review and analysis of over 1,501 Home Equity Loan Or Line Of Credit complaints against Bank of America
Bank of America consumers have reported over 1,501 official complaints related to Home equity loan or line of credit. Out of the 1,501 consumer complaints against Bank of America, 27% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 98% were processed in a timely manner. 3% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 15% resulted in non-monetary compensation.
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Bank of America Mortgage credit decision / underwriting April 12, 2017 - On -/-/-, I contacted - - at Bank of America to apply for a Home Equity Line of Credit. I currently have a Home Equity Line of Credit with Bank of America for $ -. The draw period expires -/-/-. The available credit on the line is $ -. - told me my rate would be prime plus .- and my house should appraise around $ -, so I could receive 70 % of the home value. A couple of weeks later, I was contacted by - -. Issue 1 : - stated my rate would be prime plus .230 % and could not provide any explanation for the difference in rate. Issue 2 : - stated my hous... |
Bank of America Mortgage application, originator, mortgage broker April 11, 2017 - Dear Officer I am writing to report that Bank of America has never listened to its customers and has never looked into their mistakes. I followed the instructions of Bank of America but Bank of America did not keep its own instruction. Please ask Bank of America why they have - policies for the same transaction? Thank you! -... |
Bank of America Mortgage loan modification,collection,foreclosure April 1, 2017 - we had one of the countrywide loans which was an interest only equity loan, at 2 % that originated in -. the bank was Bank of America. around -, my now ex husband and I started divorce procedures. he was refusing to sign off on the loan or be part of a modification. since the bank would n't modify the loan with just me on the more, and refused to accept payment, I was stuck and the loan went 5 years being unpaid until - came around in -. they explained that they were going to forclose on the note and would not offer me any help to modify and or allow me time to sell the house. I ha... |
Bank of America Mortgage credit decision / underwriting March 31, 2017 - Bank of America took over the servicing of my home equity line of credit from LaSalle Bank. When the line of credit was just prior tomaturity they offered me a pre-approval on the refinancing of the home equity line of credit. I stated that I was going to be selling the home and I was assured that I was only going to be responsible for a $600.00 pre-payment penalty if it was paid off within the first year. I agreed to the terms on their recorded phone conversation and proceeded to submit all the necessary supporting documentation. At that time my credit scores were well in excess of - on ... |
Bank of America Mortgage loan modification,collection,foreclosure March 29, 2017 - My wife and I got a HELOC from Bank of America in - that had a 10 year draw period with no interest. Our payments fluctuated every month and reached more than $4100.00 a month in -. We applied and got approved for a HELOC loan modification in - with our payments reduced to $1800.00 a month. We made the trial loan modification payments on time every month and Bank of America was scheduled to send out a permanent loan modification package. We never received the loan modification package until we asked BoA to send the package again. By the time we received it, we did n't have time t... |
Bank of America Mortgage loan modification,collection,foreclosure March 22, 2017 - We are disputing Bank of America 's response to our inquiry via the Consumer Financial Protection Bureau under case # - dated -/-/-. The bank 's response of - - - is not providing an explanation as to why the property was not included in the Department of Justice settlement with Bank of America. In the very least, the criteria for qualification should be explained as to rule out the possibility of an error. As previously stated, all other properties owned by us at the time qualified for the settlement. The representative handling the case advised that the bank would procee... |
Bank of America Mortgage loan servicing, payments, escrow account March 10, 2017 - I have been paying this Equity Home Loan for 10 years. I have paid over $100.00 every month for the past 10 years and this month they said that I will now have to pay $220.00 a month and if I do n't they are going to take my home. I am - and - and I get a total of $820.00 a month. I do n't have enough money to pay my mortgage, this loan, utilities and have food to eat. These people prey and the elderly and are trying to take my home. They said that all the money I have paid for the past 10 years has not been taken off the loan at all. After 10 years I still owe the same amount if n... |
Bank of America Mortgage application, originator, mortgage broker March 9, 2017 - I am contacting to explain my complete frustration and concern about the total lack of privacy and security exhibited by Bank of America during my loan modification eligibility process. When the process started, I initially had to set up a secure account online that I automatically assumed would keep my personal information safe and protected from cyber predators.I was then asked to provide personal tax details, banking and mortgage information via electronic uploads.This information unfortunately included my social security #, my bank account details and - information. I accessed the " s... |
Bank of America Mortgage credit decision / underwriting March 8, 2017 - I 'm applying for HELOC. The bank gave me three reasons why I was not approved. I satisfied all the reasons and they are still giving me the run around. The last time I applied for a loan it took them 5-6 months to approve and only after I reached out to this office.... |
Bank of America Mortgage loan modification,collection,foreclosure March 2, 2017 - To whom this may concern Bank of America set me up for failure 9 years ago - applied for a home mortgage from Bank of America. During that process a home appraiser appraise my home at over $500000.00 dollars. At that time I needed a mortgage for $ -. My credit must 've been pretty good at the time because Bank of America gave me $140000.00 worth of credit. $20000.00 business line and a $20000.00 personal line. - dollar home equity line. This is where the problem starts. I made many improvements to my home based business in good faith thinking that Bank of America would stand b... |
Bank of America Mortgage application, originator, mortgage broker March 2, 2017 - I applied and closed a - loan with Bank of America in - -. I rescinded that loan within the 3 day period allotted. Bank of America recognizes that I refused the loan but they still sent a Deed of Trust on my property. I have contacted, several times, the post-mortgage department responsible for the Deed of Trust but no one will contact me regarding whether the deed was recorded or not. I 've left messages and talked personally to their agents and was promised a status within 24 hours. My calls do not get returned, nor promised email sent. I just want to know that this deed of trust wa... |
Bank of America Mortgage application, originator, mortgage broker February 27, 2017 - I recently applied for a HELOC ( home equity line of credit ) with Bank of America ( " BOFA '' ) and they quoted me a $100000.00 HELOC at variable rate. Before asking me to run my credit, they told me their desktop appraisal provided a value for my property sufficient to cover a $100000.00 HELOC. I agreed to have them run my credit based upon the interest rate they quoted me and based upon the property value they quoted me. Had the interest rate they promised and the property value they quoted me been less than as represented by BOFA, I wuld never have allowed them to run my credit. BOFA i... |
Bank of America Mortgage loan servicing, payments, escrow account February 27, 2017 - My account has been in force since -/-/- till suddenly closed on -/-/- by Bank of America. On -/-/-, B/A informed me that my home equity line of credit is scheduled to end on -/-/-. - -, B/A Home Eq department stated via phone that this is in error, as the terms of the agreement were to be for 15 years, and could not end till -. B/A Home Equity Supervisor - on -/-/-, or -/-/- stated by phone she could not understand why I could not have access to my account before -/-/-, so filed for review, # -, and told me I would hear within 3 business day... |
Bank of America Mortgage settlement process and costs February 24, 2017 - Dear Officer, I am a loyal customer of Bank of America for a long time. I opened a Home Equity Line account ( Account number - ) with Bank of America in -. When I did my home refinance with - in -, Bank of America ensured me that my Home Equity Line account would be kept open and Bank of America would refund me the payoff fee if they receive any. Before -, I suddenly noticed that my Home Equity Line Account was closed. I immediately called Bank of America, and was told that this account of mine would be reopened for me within 10 days. However Bank of America has never reopened ... |
Bank of America Mortgage loan servicing, payments, escrow account February 15, 2017 - Bank of America reduced my HELOC from $50000.00 to $20000.00 saying in the letter only that it was " based on the decreased equity available in my home '' - no further explanation. When I called them they suggested that I could get money on a credit card cash advance. When pressed, they said that they had established a value of $480000.00 for my house which has a market value of at least $650000.00. Houses have been increasing in value in the last few years and typically sell on the first day they are on the market. I believe they are using arbitrarily and fraudulently low " estimates... |
Bank of America Mortgage loan servicing, payments, escrow account February 10, 2017 - Bank of America will not cancel a home equity line of credit. They acknowledge the $0.00. balance and received the written request - - 2017. BofA claims a flood insurance policy has or will be, forced placed, as a " revenue enhancer '' to protect the $0.00 balance. The home equity/ mortgage dept.says they have no control over this, and transfer me to the insurance dept. The insurance dept says it is entirely up to the home equity/mortgage dept and they transfer back to the home equity/mortgage dept. The two department do not agree as to the amount I should pay but they do agree my ba... |
Bank of America Mortgage credit decision / underwriting February 1, 2017 - I did an authorized short-sale -/-/- with the 1st and 2nd lien holder. I have written - letters, -/-/- and -/-/- to Bank of America ( BofA ), the 2nd lien holder. In both letters, I explained that I have already tried to contact the - credit agencies to stop reporting the short sale as if it was a foreclosure and every time the said to work directly with the reporting creditor. BofA of course states in their letter " you can provide an explanation to the credit reporting agencies directly. '' The games that the creditors and the national credit bureaus deferring responsibi... |
Bank of America Mortgage loan servicing, payments, escrow account January 13, 2017 - MY 2ND MORTGAGE WITH Bank of America was forgive, but they fail to remove the CHARGEOFF FROM MY - CREDIT BUREAUS. This is wrong and has severely damage my ability to rent an apartment. Because of this I am HOMELESS.... |
Bank of America Mortgage loan modification,collection,foreclosure January 8, 2017 - We have been working with Bank Of America since - -, - for a loan modification. We have had the loan for 10 years and have never missed a payment. We have responded timely to every request and we were notified upon calling them for status update on Wednesday, the -, that the case was closed. There is a balloon payment of $570000.00 due - -. We can not pay this, need your help. We have submitted EVERYTHING, via fax from the Bank of America branch with complete confirmation that it was delivered. We have worked for 4 months and trying to resolve this to NO end. Our loan offic... |
Bank of America Mortgage loan servicing, payments, escrow account January 5, 2017 - My ex-husband and I had a home equity line of credit with Bank of America ( CLOSED acct # - ). The home was sold in -, had never been late or delinquent since opened in -. Almost a year later, after closing, while applying for a loan for a vehicle, we pulled our credit and saw a " past due balance of $200.00 '' that was being reported as delinquent. We had no idea. We called Bank of America and were informed that this balance was " interest that had been accruing during the short sale process '' ( all mortgage payments were made on time during the sale process ). Somehow an error ha... |
Bank of America Mortgage loan modification,collection,foreclosure January 4, 2017 - I 've been applying and submitting some documents to Bank of America loan modification department since -/-/-. They have been losing my documents and/or just giving me a run around. It 's a - loan Heloc with balloon payment program. They have been assuring me that they 're working on getting me a loan modification while at the same time, they are also working on foreclosing us since they have filed a notice of default in -/-/-.... |
Bank of America Mortgage application, originator, mortgage broker January 4, 2017 - I have taken a loan from bank of America for $100000.00 and it started on -/-/2016. I get a statement from - the first - for this account from -/-/- to -/-/- when this account was never open on -/-/-. Then they say that I owe them $250.00, I have never received a statement for that amount and now they will debit my account for this $ - This is daylight robbery. No one will answer my question.... |
Bank of America Mortgage loan servicing, payments, escrow account December 31, 2016 - In early -/-/-, Bank of America suspended my Home Equity Line of Credit. After a couple of weeks trying to find anyone who had any clue what was going on, I was finally told " it 's being closed because you use it as a transactional account ''. I explained that reason was nonsensical, and that my loan contract provides specific reasons why the account can be closed. I read each reason, and was told each of them do not apply. The response was simply that Bank of America can do whatever they want, and since the decision was made they do not have to justify it. I insisted on speaking to a su... |
Bank of America Mortgage loan servicing, payments, escrow account December 28, 2016 - I inadvertently discover that B of A has " misplaced '' my heloc payments on 4 different occasions. They were eventually " found '' after several months, however, the math in calculations is suspect i.e. when a payment was lost, I was charged interest and when the payment was found, I was charged interest again. I have been trying to resolve this problem for 2 months and all I get are promises from the " official '' at the branch office. I have a very documented journal of what has transpired, as well as bank statements proofing my concerns..... |
Bank of America Mortgage credit decision / underwriting December 24, 2016 - I received a Loan Modification from - in - -, under the Home Affordable Modification Program ( HAMP ) on my First Mortgage. It was a blessing to have received this opportunity to save our home. - -, - changed my life forever after - year old mother who went to - -/-/-. I stepped through -. I was - when I received a letter from Bank Of America ( BOA ), signed by - - dated - -, -. The letter stated " We are pleased that you have successfully received a FINAL MODIFICATION of your First Lien Mortgage under the Federal Government 's Home Afforda... |
Bank of America Mortgage loan modification,collection,foreclosure December 22, 2016 - This complaint concerns an in house modification on my second lien ( heloc ). BOA has offered me a trial period plan. However, the documentation they have sent is not transparent, and upon repeated questioning of " customer relations managers '', I have learned information that is troubling and is not specifically disclosed in the documents I was sent. The trial period documentation states that : 1. " You must cancel your existing PayPlan agreement ... If you do not cancel your existing Payplan agreement, your payments will continue to draw at the original contractual amount. '' 2. " the fir... |
Bank of America Mortgage settlement process and costs December 17, 2016 - I refinanced my existing $400000.00 Home equity Line of credit with Bank of America, which was about to be expired to a new Home equity of line of credit ( New Account # - ) effective date of -/-/2016 at no absolute cost ( - cost for refinancing ), then I found out that, the Bank of America Charged me $1700.00 for capitalized amounts, which does not meant nothing neither to me nor to the employee 's of Bank of America which I am contacting them. Since then, I called Bank of America more than 15 times, each time they passing me from this dept. 's to another dept. 's, with no res... |
Bank of America Mortgage application, originator, mortgage broker December 16, 2016 - On -/-/2016 I received a call from a representative from the loan processing center of Bank of America regarding a recent application the under review. I believe there was premeditated intent to mislead me with the intent of gathering a statement from me with misleading questioning designed to profit their case against against me, under false pretenses this conspiring to deny me rightful credit approval has been propagated by several individuals therefore I suspect collusion. A further inquiry of this phone conversation will reveal several co-conspirators of this malfeasance of civil rights ... |
Bank of America Mortgage application, originator, mortgage broker December 14, 2016 - We have a home equity line of credit of - originally thru - -. which i have original paperwork. with - only payments and a balloon payment at the end of term, which was -/-/- originally date of loan -/-/-. In -/-/- we contacted BOA who now owns loan, for help with this, which we 've had numerous representatives or case managers. finally in -/-/- of this year, -/-/- we were granted a 40 year amortization loan. we sent back required forms thru -, BOA never received it. I had to call - to confirm delivery to BOA, which i did told BOA that our paperwork w... |
Bank of America Mortgage loan modification,collection,foreclosure December 13, 2016 - I have an line of credit with Bank Of America for $370000.00. I have never been late on any payment because they were charging me interest only. 3/4 months ago they told me my line of credit matured and now they will start billing me as 15 years principal & interest and they payment will be somewhere about $2700.00 a month. I explained to them there is no way I can make that payment as I have first mortgage and rent is only $2300.00 a month. I am already $2000.00 upside down. I asked them if they can differed the loan as for 1 more year so my first mortgage will be finish and I can mak... |
Bank of America Mortgage application, originator, mortgage broker December 12, 2016 - I made an application on -/-/- for the Bank of America 's - BOA - - - - - - ) to replace my current BOA ELOC on my residence on advice of my BOA branch -. She made the recommendation because the new - will provide me a similar loan at a more attractive interest rate resulting in savings. As part of the application I submitted our -/-/- and -/-/- IRS tax returns. When I asked - I should provide any other documentation, such as -, social security - - etc, I was told it was not necessary because BOA has all that information in their system. T... |
Bank of America Mortgage loan servicing, payments, escrow account December 7, 2016 - I hve filed a dispute regarding this HELOC, - mortgage - in the past 30 days. It is still unresolved. BOA had a HELOC on property I sold in -/-/2015. According to the closing agent who recently contacted me, a lien was never placed on the property by BOA. Thus when the property was sold, no lien came forward and was not paid. This is the letter frm the closing agent/ attny : " I have received your letter regarding a Bank of American - - I have also reviewed our file. The - courthouse does not reflect a recorded security deed for a HELOC from Bank of America on this property. O... |
Bank of America Mortgage credit decision / underwriting December 6, 2016 - I refinanced my home equity line of credit with Bank of America in -/-/-. This year they contacted me to advise that under a new program I can qualify for a lower interest rate. I applied. In - they advised that they were not able to approve the application because " loan to collateral value ratio exceeds lending guidelines ''. Verbally I was told that I could qualify for $40000.00 less then my present balance. I assume they are saying that my house went down in value at least $40000.00 in - year since they refinanced me in -/-/-. The property was reassessed for -/-/-... |
Bank of America Mortgage application, originator, mortgage broker December 6, 2016 - The regulatory complaints team that represents the Home Equity Line of Credit application from my lender is failing to do their due diligence concerning my application. Their whole argument rest on information which they asked of a TransUnion consumer rating agency service recommendation. Is the bank too lazy to do their own job correctly? When I reported the death of my spouse, the bank promptly stopped automatic money transfers from my joint account, thereby triggering a delinquency as stated in the - report. The bank goes further to perpetuate their own incompetence by inferring that the... |
Bank of America Mortgage settlement process and costs December 5, 2016 - I filed a complaint ( Case number : - ) that explains : " We received a modification agreement for our Loan number - with Notice date : - -, -. Bank of America requested us to return the signed agreement by - - -. On - -, - -, - - and - -, - we requested via FA- to Bank of America to send us the Truth in Lending Disclosure Statement to be able to sign the new modification agreement and send it back. We also asked : " Can you please let us have more time to send sign it and send it back after we receive this information? ". We have not received... |
Bank of America Mortgage loan modification,collection,foreclosure December 4, 2016 - RE : Bank of America HELOC account number - Bank of America has de-listed my HELOC account from my login into their website to make payments. They also quit sending me statements. I have spoke to them and they requested assistance and complied with sending them the information pertaining to paystubs, bank statements, etc. which I have provided to them. I have proff from USPS tracking they received them. However, they will not contact me to let me konw the status since I am unable to view the account online or see any statements via USPS mail since they discontinued that. I would like to kno... |
Bank of America Mortgage loan servicing, payments, escrow account December 2, 2016 - Dear Sirs, This is -, I am writing in about a SERIOUS ISSUE that I have with Bank of America and is still going on for over 3 months now. This problem is concerning my mortgage line of credit. This whole situation started around the -/-/-. I had a phone call regarding the line of credit division from the Bank of America. It was a lady who proceed to advise me that my loan was getting ready to change. She told me my monthly payments will be going up and I asked why and she replied your loan is over we do n't do any more interest only loans, and are you going to be able to make your ne... |
Bank of America Mortgage loan modification,collection,foreclosure December 1, 2016 - In - 2016, I applied for a loan modification to modify my 2nd mortgage payments with Bank of America. Bank of America never worked on my submitted loan package. The paper work eventually expired and I had to submit another loan package on - -, 2016. Bank of America intentionally, delayed the review of my loan modification for over 60 days. I called dozens of time during the waiting period and got a recorded message of a Bank employee moving from this extension to another extension, and that they would be out of town. I finally received a phone call from - -. - - advi... |
Bank of America Mortgage loan modification,collection,foreclosure November 30, 2016 - This is to replace case # -. I made an error on the account number. Bank of America just filed a Notice of Default and is threatening foreclosure against my property for a HELOC. In - of -, my HELOC payments nearly tripled after paying on the loan for 10 years. I called Bank of America immediately to see I I could refinance. I was told I was not eligible. I made partial payments for a few months and then started the modification process. While I was in the modification process, they would not accept payments. The process went on for approximately five months. During that time, I faxe... |
Bank of America Mortgage loan modification,collection,foreclosure November 30, 2016 - Bank of America just filed a Notice of Default and is threatening foreclosure against my property for a HELOC. In - of -, my HELOC payments nearly tripled after paying on the loan for 10 years. I called Bank of America immediately to see I I could refinance. I was told I was not eligible. I made partial payments for a few months and then started the modification process. While I was in the modification process, they would not accept payments. The process went on for approximately five months. During that time, I faxed every piece of information they asked for, most multiple times. In the... |
Bank of America Mortgage settlement process and costs November 17, 2016 - In -/-/- I was introduced to a friends family member about a business deal involving a property purchase and flipping the property into a -. The scam - involved persuaded me to use my good credit to get the loan and that she would take care of the monthly payments and fixing the property. After I got the approval i realized that she had me sign over the deed to her father and that her friend was the owner of the property before me and he banked away -. I have not heard from anyone sense that time, the property went into foreclosure my credit was destroyed and I waited years to ge... |
Bank of America Mortgage settlement process and costs November 16, 2016 - I modified my home mortgage in -/-/- with -. This was all done over the phone. The program was new and hard to enter, but I was accepted in -/-/-. I submitted all my household expenses and income documents as requested. I was told to make - trial monthly payments of $760.00 to be accepted. I did so successfully. When this occurred I had a house payment of $2500.00 from - Mortgage and a second loan from Countrywide in the amount of $560.00. Once in the program, I was told that based on my income, I could afford a monthly house payment of $760.00 and was accepted into ... |
Bank of America Mortgage loan servicing, payments, escrow account November 14, 2016 - I filed for Bankruptcy Chapter - in - -. My Bankruptcy was discharged - -. All my creditors stop taking my payments. Bank of America was the only bankthat continued to take payments out of my checking account. In - - Bank of America started a new loan without consulting me. I made numerous attempts to ntact BA to stop them from taking payments and I was not successful. When I went into the banks I was informed that they could not help me and they provided me with the number to the Bankruptcy Department. Again, I had no success to getting through to them. Finally, in approx... |
Bank of America Mortgage credit decision / underwriting November 4, 2016 - An old Home Equity Line of credit that I closed at Bank of America in 2008 was suddenly reopened without my permission about a year ago. When I called the bank and informed them of what appears to be unscrupulous sales practices, they claimed it was never closed and I would need to send the $10.00 to close it.... |
Bank of America Mortgage loan modification,collection,foreclosure November 1, 2016 - I have previously filed a complaint with your company. This is the reference number -. My home equity account with Bank of America is -. I missed your email notifying me of Bank of America 's response so I missed the opportunity to dispute its response. I did however begin working with - -, the person who sent the response and was assigned to be my case manager. I resubmitted all of the documentation to B of A, for at least the third time. In -, he contacted me that underwriting was requesting information ( because I listed my wife as a partner on my company, they wanted her pro... |
Bank of America Mortgage settlement process and costs October 26, 2016 - Dear Sir or Ma'am : Please know that I am the executor of my mother 's will. Both my parents passed away within one and half years of each other. The house that my parents owned for almost 50 years was sold -/-/-. Or so we thought. During the sale of the house, we were notified of a lien on the property that was never released. The lien is recorded in the - County Registry of Deeds website under guarantee of - - - -. The release of the lean was never recorded. The lien is from - - - -, listed under - - -, Document # -, Book - recorded on -/-... |
Bank of America Mortgage application, originator, mortgage broker October 7, 2016 - Bank of American has wasted - hrs of my time between yesterday and today. I contacted Bank of America yesterday about refinancing my mortgage, which included rolling in the HELOC held by Bank of America. I had - conversations with the loan officer and reviewed the hypothetical offer he sent to me, which was exactly what I told him I did n't want. He said they ca n't roll the HELOC into the refinance, and he lied about significantly reducing/almost eliminating the closing costs. So, I called Bank of America today to ask about an increase in my HELOC instead. I 've been trying to get to th... |
Bank of America Mortgage loan modification,collection,foreclosure October 3, 2016 - To Whom It May Concern, Bank of America gave me a HELOC loan on my house that is in a Commercial zone. There are other single family homes within this Commercial zone and this is allowed by the zoning in this area. Bank of America is now trying to change the HELOC loan to something else in order to do a " Commercial '' short sale which in turn means that they are trying to unilaterally make changes to the terms and conditions of the loan. This is all outlined in detail in a attached .pdf named -.... |
Bank of America Mortgage loan servicing, payments, escrow account October 1, 2016 - I paid off an equity line of credit months ago, 3 times requested the account closed. Now I get a bill of $10.00 for what they claim is a " Release Fee '' to remove the lean by the county. This is an illegal fee that is not in my loan documents nor required by the county as the bank has claimed. The bill also threatens me with additional $10.00 per month late fees so I have no choice but to pay the illegal fee. When I call the bank and requested the county bill and my signature at closing agreeing to any closing or release fees, they can not produce either. I had the same bank ( Bank of Am... |
Bank of America Mortgage loan servicing, payments, escrow account September 27, 2016 - On - I was told by a boa cust care resolution specialist - - that i owed additional interest on a modification that was signed by boa - and not filed or completed until - .I recvd a copy of the response to cfpb from - stating that it has been verified thaht on - boa made adjustments to the loan to show they had recvd - thru - payments on time. now boa is stating that additional interest is owed. I have abided by the agreement. I have the final mod stating when the payments, conditions and terms of the loan begin and end.- stated - that the payments were just es... |
Bank of America Mortgage loan servicing, payments, escrow account September 26, 2016 - On -/-/16, we sold our primary residence and paid off - our - mortgage with - and our - mortgage ( HELOC ) with Bank of America. Both payoffs were made via federal wire transfers. The payoff of the - mortgage was promptly reported by - to the Credit Reporting Agencies ( CRAs ). However, the payoff of the - mortgage HELOC has not yet been reported to the CRAs by Bank of America. When I called Bank of America and asked them why this payoff had not yet been reported to the agencies, I was told that it will not be reported until - -, 2016 in accordance with Bank ... |
Bank of America Mortgage loan modification,collection,foreclosure September 26, 2016 - Loan Modification for - - for - - - - - - - - - We started a loan modification process In - of - to adjust the HELOC monthly payment which went from interest only to full pay on short term ( from - $ to - $ ) We tried unsuccessfully before - but were told we were not delinquent we would not get a reply or have a chance to modify So I stopped payment and we got the requested documents finally. We had a phone interview in which was stated that we would qualify for a MODIFICATION. Our first contact was - -, who seemed unresponsive for 4 months... |
Bank of America Mortgage loan modification,collection,foreclosure September 26, 2016 - Case # - and -. I am up loading an Bank of America online statement with the new account # ending in - and the original account # ending in -. The online account $89000.00 owed and minimum payment due $29000.00, make payment. Finally, I received a phone call from Bank of America, -, on -/-/16, I believe from - - at - for 1.25 minutes. I asked him if we were being recorded for Quality Assurance and he said yes. Also, I told him that he was being recorded by me for Quality Assurance. - - said that he did n't know what I was going to be using my recording ... |
Bank of America Mortgage loan modification,collection,foreclosure September 24, 2016 - Bank of America has made false and or erroneous claims of a pattern of late payments alleging that all my accounts are late. In a letter I received on -/-/- Bank of America said they closed my Bank of America Visa account which was paid off. Record will show that we maintained an excellent credit rating up until -/-/-. The issue is not with all other accounts it is with - account Bank of America Home Equity line of credit. -/-/- I received a letter from Bank of America informing me that my Home Equity line of credit will change from interest only ( approx. $370.00 per month... |
Bank of America Mortgage loan servicing, payments, escrow account September 22, 2016 - I paid off my HELOC a/c with Bank of America on - -. Escrow paid in excess & now Bank owes me a Refund of $450.00 ( - - & - - dollars ). As per pay off statement Principale & Intrest was paid upto the date & I had no Escrow a/c so there was no tax Liabilities on bank ... ... A request was made on - - to expediate the Refund but till today i, e, -/-/16 no check has been received. A follow up phone calls were made & they keep telling me it is under process & they can refund money upto within 30 Days. My question is when customer has everything clean on a/c why th... |
Bank of America Mortgage loan modification,collection,foreclosure September 21, 2016 - I flied and could n't add the whole complaint. I sent the middle part. Here 's the first and end part ; -. ( first part ) Help! I am a - Veteran, almost - years old and have been unemployed for several years. Past history ; I open a case with CFPB last year through - - - - in - Florida. My complaint number i : # -. I contacted Brain - -, CEO of Bank of America on -/-/- ; -- and he appointed - -, Customer Relationship Manager Office of the Chairman and CEO on -/-/- and phone number ; -. - send me a letter and said she would be my ... |
Bank of America Mortgage application, originator, mortgage broker September 21, 2016 - I applied for a $50000.00 home equity line of credit with Bank of America. The BAC person said she made it for $100000.00 so I 'd get a better rate. After waiting more than two months with no response other than them asking me if my dead husband still owned property on a street where he never owned property, I realized they were just jerking me around.. My house is paid in full and is located 15minutes from NY- via car or ferry. My car is paid for. I received a letter of rejection from BAC based on " the debt being too high for my income. Considering that I only wanted $25000.00 the m... |
Bank of America Mortgage application, originator, mortgage broker September 21, 2016 - In - of 2013, Bank of America indicated that the only way they would assist with a refinance on our mortgage was if we stopped making payments.This was repeated multiple times by multiple people at the bank - no assistance without evidence of financial hardship. They indicated that after applying through the TARP program and ceasing to make payments, it would take 3-4 months to renegotiate the loans. THREE YEARS later, we have just received an offer on the second loan, that is substantially above market rate and is nothing more than a 15 year amortization of the original loan. After the ini... |
Bank of America Mortgage loan modification,collection,foreclosure September 20, 2016 - This began -/-/2016 when I attempted to contact Bank of America to inform them, that in order to meet my new principle and interest payment on my Home Equity Line of Credit account, I would need to make arrangements for a 3rd party company to automatically draw - % of the payment twice a month ; and then submit my monthly payment to BofA on my behalf. This is referred to as the " -. '' I needed specific information from BofA to ensure the " - '' would send the payments to the correct location with the appropriate account information. I was immediately told I could not do that ; that... |
Bank of America Mortgage loan servicing, payments, escrow account September 20, 2016 - as stated in the last response from boa -/-/2016 my modification was filed.the mod agreement payment is - the -/-/- statement reflected - .i called - the account rep he stated that that was incorrect and to pay what is stated in your modification.the payment made was - and it was recvd by boa 2 days prior to the due date.boa charged my - late for and - partial payment no full payment by -/-/2016. and this will again appear on my credit ... .please something should be done to this financial institution that can not seem to correctly handle their customers finances... |