Bank of America Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

Bank of America Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Georgia

I paid off an equity line of credit months ago, 3 times requested the account closed. Now I get a bill of $10.00 for what they claim is a " Release Fee '' to remove the lean by the county. This is an illegal fee that is not in my loan documents nor required by the county as the bank has claimed. The bill also threatens me with additional $10.00 per month late fees so I have no choice but to pay the illegal fee. When I call the bank and requested the county bill and my signature at closing agreeing to any closing or release fees, they can not produce either. I had the same bank ( Bank of America ) for my mortgage, when that was paid off there were $0.00 such fees.

Bank of America customer in Georgia
Oct 01, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with non-monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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