Bank of America Mortgage Complaint

Home equity loan or line of credit Application, originator, mortgage broker

Bank of America Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker Illinois

I made an application on -/-/- for the Bank of America 's - BOA - - - - - - ) to replace my current BOA ELOC on my residence on advice of my BOA branch -. She made the recommendation because the new - will provide me a similar loan at a more attractive interest rate resulting in savings. As part of the application I submitted our -/-/- and -/-/- IRS tax returns. When I asked - I should provide any other documentation, such as -, social security - - etc, I was told it was not necessary because BOA has all that information in their system. There was some other requests from different people at the processing center, but questions on our offshore income ( which is already on the -/-/-/-/-/- tax returns ) was resolved when I submitted -/-/- FBAR I filed with - - -. Please see the attached letter to BOA to get some more details on the nature of ensuing events. My application was rejected on the basis of " Unable to verify income '' ( please see the attached copy of this letter )

Bank of America customer in Illinois
Dec 12, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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