Bank of America Mortgage Complaint

Bank of America Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure California

In - 2016, I applied for a loan modification to modify my 2nd mortgage payments with Bank of America. Bank of America never worked on my submitted loan package. The paper work eventually expired and I had to submit another loan package on - -, 2016. Bank of America intentionally, delayed the review of my loan modification for over 60 days. I called dozens of time during the waiting period and got a recorded message of a Bank employee moving from this extension to another extension, and that they would be out of town. I finally received a phone call from - -. - - advised me my package was over looked and no one had worked on my loan modification package.


Bank of America intentionally used delayed tactics by not reviewing my loan modification package on time, and causing me to fall further behind on my mortgage payments. I lost over 60 critical valuable days by Bank of America not reviewing my loan modification package on time. Bank of America deliberately stalls and delays loan modification reviews so a borrowers fall further behind in mortgage payments. It took Bank of America 120 days to review my loan modification package because of the lenders delay tactics to avoid modifying my loan. Bank of America is also using these tactics with other homeowners who are applying for loan modifications.